Category Archives: Chrysler

News about Chrysler automobile manufacturer. News about Chrysler recalls, technical service bulletins (TSB), and problems regarding Chrysler vehicles.

Jeep Cherokee And Wagoneer Air Bags Disabled With No Warning

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During a configuration review at the supplier for an unrelated manufacturing issue, FCA US LLC Product Engineering became aware of an error with an airbag squib driver circuit that identified three internal faults not mapped to a diagnostic trouble code (DTC). An investigation was opened and it was discovered that some 2021 Jeep Grand Cherokee, 2022 Jeep Wagoneer, and 2022 Jeep Grand Wagoneer vehicles may not set a DTC, and the airbag warning indicator may not illuminate.

The problem started in February 2021, when occupant restraint controllers (ORCs) with an incorrect software version were introduced into vehicle production, through to November 1, 2021, when the suspect ORCs were no longer used in vehicle production. Vehicle and supplier production records were used to determine the vehicles included in the recall population.

According to the defect report, “If specific ORC internal faults are active then a DTC will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib 3 (related to airbag venting post-deployment) and knee airbags. The airbag warning indicator may not illuminate to notify the driver of possible compromised airbag system functionality. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.”

Owners receiving notices will be asked to return to their FCA dealers to have the occupant restraint controller reprogrammed with the correct software version that maps subject internal faults to a DTC. FCA US, LLC’s number for this recall is Y79 and the NHTSA campaign number is 21V-873.

If you purchased or leased a defective vehicle in California, it has turned out to be a lemon, and you need help to get rid of it, just fill out the above contact form or call us now at 1-888-395-3666 for a free case evaluation.

RAM Trucks Fuel Pump Failure Investigation

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The NHTSA Office of Defects Investigation (ODI) have opened up an investigation into certain 2019-2020 RAM trucks after receiving 22 complaints and 2 field reports alleging incidents of stalling and loss of engine power. The vehicles affected are equipped with 6.7L Cummins turbo diesel engines. According to the investigation report, the complaints found that most stall/loss of motive power incident allegations occurred at speeds above 25 MPH and resulted in permanent disablement of the vehicle.

The Vehicles Affected Include:
2019-2020 Ram 2500
2019-2020 Ram 3500
2019-2020 Ram 4500
2019-2020 Ram 5500

In November 2019, FCA issued Warranty Bulletin D-19-02 to announce to its dealers a Fast Feedback Program wherein they were notified of a campaign to collect, monitor, and correct quality issues on certain 2018-2020 Ram trucks equipped with the 6.7L Cummins engine. As a result of this campaign, high-pressure fuel pumps have been collected and inspected by the manufacturer and pump manufacturer.

ODI is opening this investigation to further assess the scope, frequency, root cause, and potential safety-related consequences of the alleged defect leading to stall/loss of motive power on 2019-2020MY RAM heavy-duty trucks.

2015 Jeep Grand Cherokee Lemon Law Buyback

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Our client purchased a new 2015 Jeep Grand Cherokee.

The first visit for service was on January 8, 2018 because the regeneration light was turning on and off and they needed to replace the key battery.

The next visit was on February 5th as the vehicle was still regenerating and having fumes coming into the cabin. The vehicle had regenerated 4 times in less than 1000 miles.

On May 22nd the Exhaust regeneration message came on the dash.

The Jeep Grand Cherokee was back in the shop on June 5th because after performing an oil change the vehicle was being prompted to regenerate after 150 miles.

Our client was back at the authorized dealership on September 18th for service as the Check engine light was on.

November 3rd the check engine light was on again, the throttle light was on and the exhaust filter was 100% full.

The last visit was on November 27th and the check engine light was on again and the message, “The exhaust filter is nearly full” came on.

It was at this point that our client looked into the California Lemon Law and called our firm, The Law Office of Barry L. Edzant and spoke with the attorney. He requested that some documents be emailed over for his review. After discussing the potential Lemon Law case with the gentleman, he decided to sign a retainer agreement.

A demand letter was sent to FCA, USA to buy back the 2015 Jeep Grand Cherokee under the California Lemon Law. FCA, USA decided to buy it back and reimbursed the client for their down payment, any payments made thus far, registration and pay off the balance of the loan minus a usage fee the manufacturer is entitled to under the Lemon Law. They also paid attorney fees.

Our client was very happy with the buyback. If you are having problems with your vehicle and think you may be driving a lemon, please contact our offices at 888-395-3666.

California Lemon Law Buyback
2017 Jeep Grand Cherokee

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Our client purchased a 2017 Jeep Grand Cherokee.

On September 28, 2018 he took his Jeep Grand Cherokee in for service because the A/C was not blowing cold air.

On March 19, 2019 he brought it back to the dealership because the A/C was not blowing cold air again.

On June 14th it was back at the dealership because there was a Freon or a chemical type smell upon turning the A/C on. The A/C was also making a loud hissing sound and would not get cooler as the day got hotter. Sometimes the A/C would not even turn on at all.

July 15th he brought it back to the dealership because the A/C would stop working after about an hour and there was still a hissing sound coming out of it.

It was at this point that he called our office for a free consultation with California Lemon Law Attorney, Barry L Edzant. After speaking with Mr. Edzant he sent in some paperwork to be reviewed. He signed on as a client and a demand letter was sent in to FCA, USA.

FCA, USA decided to buy back the vehicle under the California Lemon Law and reimbursed our client for his down payment, all payments made, his registration and paid off the vehicle minus a usage fee that manufacturer is entitled to under the law. They also paid the attorney fees. Our client was very happy with the result.

If you are having problem with your vehicle and have questions about your rights and the California Lemon Law, please call our office at 888-395-3666.

2021 Jeep Cherokee Transmission Leak

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transmission hose leakIn March 2021, Chrysler / FCA USA Vehicle Safety and Regulatory Compliance (VSRC) organization received information about a potential trend in engine fires in certain Jeep Cherokee vehicles equipped with automatic transmissions.

The investigation found the problem to be that certain 2021 Jeep Cherokee SUVs were manufactured with transmission oil cooler (TOC) hoses with rubber that had been incorrectly cured. The suspect period began on January 19, 2021 and ended on March 8, 2021, when all suspect TOC hoses were removed from vehicle production.

According to the defect report filed with the NHTSA, incorrectly cured rubber could allow the hose to weaken and rupture. Transmission fluid leaking from the ruptured hose could contact an ignition source and lead to a vehicle fire. A vehicle fire increases the risk of injury to occupants, persons outside the vehicle and could result in property damage.

Owners receiving notices will be asked to return to their dealerships to have the TOC hoses inspected and replaced as necessary. Chrysler’s number for this recall is Y18 and the NHTSA campaign number is 21V-310.

2016 Dodge Ram 1500 Lemon Law Help

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Our client was very happy when he purchased his 2016 Dodge Ram 1500.

He first had some concerns on February 6, 2017 when he tried putting gas from the nozzle and the filler tube came loose and dropped down. He also had a check engine light message on.

His next visit to the Dodge dealership was on August 23rd because his tailgate was opening randomly.

On December 4th he was back meeting with his service advisor as he noticed a red liquid leaking from the passenger side area of the engine.

On November 26, 2018 he brought his Ram 1500 in for numerous recalls. He also told them about a hard clunk as the vehicle was shifting between gears. The vehicle also exhibited hard shifting and the RPMs were revving really high.

He was back on January 10, 2019 because the vehicle was again exhibiting a hard clunk between gears. He was also noticing hard shifting and sometimes there was a delay when putting the vehicle into reverse. The dealership had the vehicle for 42 days.

At this point he was very frustrated and contacted our office and spoke with California Lemon Law attorney, Barry L. Edzant. Barry requested he send him some repair orders to review along with some other documents. He became a client shortly thereafter. A letter was sent to FCA, USA demanding that they buy back our client’s 2016 Dodge Ram 1500 under the California lemon law.

He did take the vehicle in again on May 9, 2019 as he was hearing a clunking noise coming from the engine compartment when shifting between 5th and 6th gear and while slowing down and taking off. He also complained the vehicle was having other problems with the gears.

Our firm successfully got a repurchase for our client for his defective Dodge Ram 1500. The buyback included the reimbursement of all payments made to date, the down payment, the registration, paying off the loan less a mileage deduction allowed under the California Lemon Law. FCA, USA also paid for the attorney fees.

If you think your vehicle may be a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666. We offer free consultations and we’ll be happy to answer your questions. We are a California statewide Lemon Law firm.

VW / Jeep – Illuminated Airbag Warning

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An illuminated airbag warning light in certain 2019 Jeep Cherokee or 2018 Volkswagen Atlas vehicles could mean an airbag crash sensor needs replacement.

ZF North America, the manufacturer of Remote Accelerometer Sensors (RAS) installed in these vehicles, are recalling certain RAS built from a specific production period. According to the defect report filed with the NHTSA, soldering connections inside the sensors may have been damaged due to exposure to higher than expected temperatures during manufacturing. As reported by FCA and VW, if present in a vehicle, an affected airbag crash sensor may not communicate correctly with the airbag control module. If this occurs, the airbag warning light will illuminate.

Warning: There is a risk of delayed airbag deployment during a frontal crash or a risk of a non-deployment in low speed collisions.

Those receiving notices will be asked to return to their dealers to have the air bag crash sensor replaced. Chrysler’s number for this recall is V63. Volkswagen’s number for this recall is 69AL. The NHTSA campaign number is 20E-052.

Jeep Grand Cherokee / RAM 1500 Engine Stall

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Some 2014-2016 Jeep Grand Cherokee and 2014-2018 RAM 1500 vehicles equipped with 3.0L diesel engines may have been manufactured with crankshaft tone wheels that could experience magnetic signal material delamination.

The magnetic material attached to the tone wheel provides a signal to the crankshaft position sensor. If this material delaminates, the engine will lose its ability to synchronize injector pulses and cam timing. Loss of crankshaft position can result in an engine stall and the inability to restart. The problem can occur without prior warning.

The remedy for this condition is not currently available. Dealers will stop the engine from stalling by updating the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost. If tone wheel failure occurs, the engine warning light will illuminate but the vehicle will not stall.

The recall to update the powertrain control module software is expected to begin in October. FCA’s number for this recall is W58 and the NHTSA campaign number is 20V-475.