General Motors (GM) will be contacting the owners of certain 2022-2023 model year Chevrolet Bolt EUVs about a defect that pertains to motor vehicle safety, specifically concerning the Webasto high-voltage portable charging cords that come with these vehicles. The issue revolves around incorrect software within these charging cords, which may fail to discontinue charging if the ground connection is lost.

Discovery of the Defect

The discovery of this safety concern began with a supplier plant audit conducted on March 8, 2023, by GM’s quality engineer. During this audit, it was uncovered that an incorrect hardware/software combination was being used in the production of portable charging cords for the Chevrolet Bolt EUV. GM initiated a review of the situation on April 18, 2023, and subsequently reported it to GM’s Speak Up For Safety (SUFS) program. This led to the official commencement of a product investigation on May 9, 2023.

The Safety Risk

GM’s investigation revealed a crucial mismatch between the software and hardware in the affected charging cords. Under specific circumstances, this mismatch could hinder the software’s ability to properly interpret information from monitored circuitry. Consequently, the cord assembly’s internal processor might fail to detect a ground loss promptly, leading to a delay in halting further charging. Particularly at high ambient temperatures and under limited conditions, users might experience a brief electric shock lasting just 1/40th of a second.

Affected Vehicles and Recall Decision

GM’s investigators managed to identify 374 specific serial numbers for the parts affected by this defect, tracing them back to the production period when these potentially flawed components were used. During this period, GM produced 10,825 vehicles, out of which 9,423 are located in the United States. Importantly, as of now, GM is not aware of any field incidents related to this condition.

Recognizing the potential safety risks associated with this issue, on August 24, 2023, GM’s Safety and Field Action Decision Authority made the crucial decision to conduct an equipment safety recall.

How the Recall Affects Users

For individuals who have been using the portable charging cord with their Chevrolet Bolt EUV, there is a potential risk of being exposed to unprotected high voltage if the cord set loses its ground connection during use. This increases the risk of a very brief electrical shock.

To address this safety concern, GM dealerships will inspect and replace the portable charging cord as necessary. Users are encouraged to contact their local GM dealership or visit GM’s official website to check if their vehicle is affected by this recall. The recall is identified by GM as N2324073000, and the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 23E-065.

Is your Chevrolet Bolt EV a Lemon?

For Chevrolet Bolt owners who believe they may have been sold a “lemon” vehicle or are experiencing repeated issues with their Bolt, the California Lemon Law can provide a potential solution. The California Lemon Law is a legal framework that offers protection to consumers who have purchased or leased defective vehicles, including those with safety concerns like the Chevrolet Bolt recall.
Under the California Lemon Law, if a vehicle experiences recurring issues that substantially impair its use, safety, or value, and the manufacturer fails to repair it after a reasonable number of attempts, the vehicle may be eligible for a buyback or replacement. If you suspect that your Chevrolet Bolt is a lemon due to issues beyond the recent recall, it is advisable to consult with a qualified attorney experienced in lemon law cases to explore your options and seek a resolution.

In conclusion, the Chevrolet Bolt recall underscores the importance of prompt action by manufacturers to address safety concerns. If you own a Chevrolet Bolt and are concerned about its safety or repeated issues, understanding your rights under the California Lemon Law can provide a potential avenue for relief and resolution. Always prioritize your safety and the safety of others on the road when it comes to vehicle recalls and defects.

ford-mustang-mach-e

In the realm of electric vehicles (EVs), the 2021-2022 Ford Mustang Mach-E gained significant attention for its sleek design and promising performance. However, beneath its exterior allure, a complex challenge emerged that put the spotlight on battery-related issues. In June 2022, Ford Motor Company took steps to issue a safety recall (NHTSA Recall 22V-412) for a range of Mustang Mach-E vehicles, acknowledging battery problems that had the potential to impact both safety and performance.

2021-2022 Ford Mustang Mach-E Battery Recall

The safety recall was prompted by concerns related to high voltage battery main contactors. These components, integral to the functioning of the vehicle’s battery system, were at risk of overheating. The primary culprits behind this issue were the effects of direct current (DC) fast-charging and frequent aggressive acceleration events, which placed excessive stress on these contactors. Overheating, led to arcing or deformation of the electrical contact surfaces. Perhaps the most alarming consequence was the potential for a contactor to remain open, resulting in a sudden loss of motive power during driving. This raised significant safety concerns due to the increased risk of accidents resulting from unexpected power loss.

The Office of Defects Investigation

The recall was further complicated by the involvement of the Office of Defects Investigation (ODI). Following the initial recall (22V-412) involving approximately 48,924 vehicles, the ODI received a series of consumer complaints. These complaints highlighted incidents of high voltage battery main contactor failures even after the prescribed remedy had been implemented. This indicated that the initial software updates, aimed at temperature monitoring and power reduction, might not have fully resolved the underlying issues. This discrepancy called into question the effectiveness of the initial recall and the adequacy of its remedy.

Ford’s Response

In response to the ongoing concerns, Ford issued a Technical Service Bulletin TSB 23-2020 which focused on replacing the High Voltage Battery Junction Box (HVBJB) in the affected vehicles. The HVBJB is a crucial component that facilitates the connection between various parts of the high voltage battery system. Consumers who had experienced a loss of motive power post the initial recall were directed towards this bulletin. The bulletin aimed to ensure that the remedy for the contactor failures was comprehensive and addressed any lingering issues.

Addressing The Problem

The complexity of addressing battery-related problems in the 2021-2022 Ford Mustang Mach-E underscored the challenges of integrating advanced EV technology into mainstream vehicles. The initial recall and its subsequent developments shed light on the interplay between software solutions and hardware replacements. While software updates were intended to mitigate the risks, the need for a hardware replacement (HVBJB) became evident as consumer complaints persisted.

Conclusion

The battery problems encountered by the 2021-2022 Ford Mustang Mach-E vehicles served as a valuable lesson for both automakers and consumers in the evolving world of electric vehicles. The recall (22V-412), the Office of Defects Investigation’s involvement, and Ford’s multi-faceted response emphasized the importance of thorough and quick problem-solving in this rapidly advancing domain. As the automotive industry continues to innovate, experiences like these pave the way for safer and more reliable electric vehicles in the future.

2021-2022 Ford Mustang Mach-E Lemon Vehicle

If you find yourself grappling with persistent issues in your 2021-2022 Ford Mustang Mach-E vehicle, the California Lemon Law can offer you a potential lifeline. Designed to protect consumers from purchasing or leasing defective vehicles, this law provides a pathway to relief if your vehicle is deemed a “lemon.” If your Mustang Mach-E experiences substantial defects that impair its use, safety, or value, and these issues persist despite a reasonable number of repair attempts within the vehicle’s warranty period, you may be entitled to a replacement vehicle or a refund of the purchase price. The California Lemon Law serves as a crucial safeguard, empowering you to take decisive action to address your vehicle’s ongoing problems and helping you move forward with confidence.

Vehicle safety is paramount, and when vehicle manufacturers fall short in ensuring your protection, it’s essential to understand your rights as a consumer. In a recent development, General Motors (GM) has issued a recall affecting certain 2022-2023 Chevrolet Bolt EVs due to potential issues with the passenger side instrument panel airbag. If you’re a Chevrolet Bolt EV owner facing this concerning situation, a Lemon Law lawyer can be your ally in navigating this complex scenario. Read on to discover more about this recall, its implications, and how legal expertise can safeguard your rights.

The recall revolves around a crucial safety component – the passenger side instrument panel airbag. Certain 2022-2023 Chevrolet Bolt EVs may have been manufactured with an alarming problem that could lead to improper airbag deployment. The concern arises when the airbag perforation is missing or compromised. In such cases, the passenger side airbag may not deploy as intended during a crash, significantly increasing the risk of injury to vehicle occupants.

GM was made aware of this potential safety issue in June 2023 when a supplier quality engineer received notification from a supplier about the possibility of some 2022 and 2023 Chevrolet Bolt EVs lacking the necessary passenger side airbag perforation. Following this notification, an investigation was launched, and a specific group of vehicles, totaling 403, was identified as suspects in the potential defect.

Owners of the affected Chevrolet Bolt EVs will be contacted by GM with specific instructions. It is essential to heed this call to action. Returning to your dealership for a passenger side instrument panel airbag replacement is imperative. This action will ensure your vehicle’s airbag system functions correctly, safeguarding your safety and the well-being of your passengers. To facilitate the recall process, GM has assigned a unique recall number: N232414170. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated this recall with the campaign number 23V-567.

If you find yourself entangled in this recall, you might encounter challenges in coordinating the repair process with your dealership or facing uncertainties about your legal rights. This is where a Lemon Law lawyer becomes an invaluable asset. With their expertise, they can help you navigate the legal intricacies, ensuring that your rights are upheld and that the manufacturer takes the necessary steps to address the defect promptly. Your Lemon Law lawyer will guide you through the process, ensuring you receive the compensation and resolution you deserve.

Ford Fusion with smoke from trunk

Certain Ford Fusion PHEV vehicles may experience damage to their Battery Energy Control Module (BECM) due to excessive voltage and current flow. This issue can lead to a loss of motive power and pose safety risks such as the possibility of a crash or a localized fire around the BECM. Ford is currently working on a fix for this safety issue.

Problem was first discovered in July 2022, when Ford’s Trend and Early Warning Support (TEWS) team alerted the Critical Concern Review Group (CCRG) about five fire reports involving 2019 Fusion PHEV vehicles equipped with 30Ah high voltage batteries. These fires occurred while the vehicles were at dealerships during a replacement BECM service to address various issues like voltage sense Diagnostic Trouble Codes (DTCs), check engine light, no start, or loss of motive power concerns. Ford’s High Voltage Battery Systems Team conducted an analysis and determined that the fires originated from the BECM. Further examination by the supplier revealed that the Current Interrupt Device (CID) had been activated in the high voltage battery cells of the affected units, though the reason behind this activation remains unknown. Due to the rate and severity of the concern, Ford’s CCRG initiated an investigation.

In February 2023, Ford published a Technical Service Bulletin (TSB) that advises replacing the high voltage battery if vehicles come in for service with one or more voltage sense DTCs, instead of just replacing the BECM. This measure aims to address the underlying issue and prevent further damage.

While a permanent remedy is under development, Ford urges owners not to charge their vehicles until the remedy is implemented. To ensure owners are aware of the safety risk, interim letters have been sent to them as of July 14, 2023. Second letters will follow once the remedy becomes available. This recall is identified as 23S33 by Ford, and the NHTSA campaign number is 23V-440.

Nissan North America, Inc. (Nissan) is taking action to address a safety matter related to certain 2018-2023 LEAF EVs. These Electric Vehicles could experience unintended acceleration. This issue came to Nissan’s attention during internal testing in December 2021 when a trial vehicle showed a motor torque deceleration delay following the deactivation of Intelligent Cruise Control.

To tackle this problem, Nissan conducted computer simulations, analyzing data from the test vehicle, in an effort to replicate the condition. After several tests, they identified a specific sequence of actions that could potentially lead to the reported phenomenon, although they were unable to recreate the issue on an actual vehicle.

To ensure the safety of their customers, Nissan continued their efforts to replicate the phenomenon under real-world conditions. After extensive computer simulation and on-track testing, they determined that the following sequence of actions must be completed in under eight (8) seconds for the unintended acceleration to occur:

1. Disengage Cruise Control, Intelligent Cruise Control, or ProPILOT Assist.
2. Immediately after disengagement, shift drive modes from ‘D’ to ‘B’ or ‘ECO’, or activate e-Pedal ‘ON’.
3. Press the accelerator pedal and then release it.

Nissan’s evaluation of the risk associated with this issue in real-world driving conditions is very low, as it has not occurred outside of controlled track or simulated test environments. However, taking a cautious approach, Nissan decided to conduct a recall campaign to reprogram the Vehicle Control Module (VCM) as a preventive measure.
For clarification, the ‘B’ mode engages the regenerative braking system more aggressively on downhill slopes, reducing the need for excessive brake use. This mode is manually selected by shifting from ‘D’ to ‘B’ using the shift lever.

To address the issue, Nissan dealers will reprogram the Vehicle Control Module (VCM). You can refer to Nissan’s recall number for this action, which is R23A6, and the corresponding NHTSA campaign number, which is 23V-494.

Ford Motor Company (Ford) has recently announced a crucial safety recall for specific models of Ford Escape, Ford Maverick, and Lincoln Corsair vehicles. The recall aims to address a potential issue that could lead to a vehicle fire, urging affected owners to promptly visit their dealers for necessary repairs and precautions.

The vehicles affected by this recall include those equipped with 2.5L HEV/PHEV engines, manufactured during the specified time frames. The identified problem revolves around the premature failure of these engines, which can have severe consequences. When an engine fails, there is a risk of significant quantities of engine oil and/or fuel vapor being released under the vehicle’s hood. These substances may then migrate to and accumulate near potential ignition sources, posing a potential fire hazard. In addition to the risk of fire, localized melting of components or the emission of smoke may also occur.

The specific models affected by this recall are the 2020-2023 Ford Escape, the 2022-2023 Ford Maverick, and the 2021-2023 Lincoln Corsair. Ford has identified isolated engine manufacturing issues as the root cause of the 2.5L HEV/PHEV engine failures that result in engine block or oil pan breaches. Despite the breach, the HEV/PHEV system continues to propel the vehicle, allowing the driver to continue operating it. Unfortunately, this means that as the driver continues to drive after a block breach, oil and/or fuel vapor continues to be expelled and accumulate near ignition sources, exacerbating the risk.

Owners of the affected vehicles should be aware of the signs indicating engine failure. These signs include loud noises such as a metal-to-metal clank, which will be audible to the vehicle’s occupants. Additionally, an engine failure will lead to a reduction in engine torque. If drivers notice any unexpected engine noises, experience an unexpected torque reduction, or observe smoke emanating from the engine compartment, they are strongly advised to safely park the vehicle and promptly shut off the engine.

Ford is actively working on developing the remedy for this issue. In the meantime, interim letters have been sent out to notify owners of the safety risk. These letters were mailed on June 23, 2023, to inform owners about the importance of addressing the issue. Once the remedy is available, a second round of letters will be sent out to inform owners and provide instructions for getting the necessary repairs. It’s important to note that this recall, identified by Ford as recall number 23S27, expands and replaces the previous recall number 22V-484. Therefore, even if the vehicles have been previously repaired under recall number 22V-484, owners will still need to have the new remedy completed to ensure their safety.

Certain 2019-2024 Jaguar I-PACE SUV electric vehicles are facing a critical issue that could pose a potential threat of vehicle fires due to excessive heat buildup inside the high-voltage battery. The Jaguar Product Safety and Compliance Committee (PSCC) identified this problem in February 2022 through the Jaguar Land Rover (JLR) critical concerns reporting process. As a result, Jaguar initiated a thorough investigation into the matter.

To address the issue, Jaguar collected the batteries from the affected vehicles and conducted meticulous inspections at their testing facilities. Subsequently, the batteries were sent back to the supplier for further and more detailed analysis. In addition, Jaguar acquired Diagnostic Over The Air (DOTA) data for comprehensive examination and evaluation.

According to the defect report, specific 2019-2024 Jaguar I-PACE SUV electric vehicles have experienced instances of thermal overload, which can manifest as smoke or fire. The overheating primarily occurs beneath the vehicle, where the high-voltage traction battery is located. While investigations are still ongoing, Jaguar has proactively decided to install software that will effectively monitor the battery’s status.

Owners of the affected vehicles will receive notifications regarding the issue. They can visit a dealer or opt for an over-the-air (OTA) update to have the battery energy control module software updated. This updated software will continuously monitor the operational status of the battery pack assembly, identifying conditions that may lead to a thermal overload. In order to ensure safety, the software will provide enhanced driver warnings regarding the battery’s condition. When a risk is detected, the charging capacity of the High Voltage battery will be limited to 75%. A warning message will alert the driver, accompanied by instructions in the Owner Guide, which will direct them to take their vehicle to a Jaguar retailer for diagnosis and, if necessary, repair. The retailer will conduct a thorough inspection and, if required, replace the affected battery module or pack.

Jaguar has assigned the identification number H441 to this recall, while the NHTSA campaign number is 23V-369.

Nissan has determined that certain 2023 model year Nissan Leaf EVs may have a damaged right hand brake tube that could result in a brake fluid leak.

Nissan first became aware of the potential problem in January 2023 when a Nissan technician noticed a 2023 Nissan Leaf EV being assembled with a damaged right hand brake tube assembly. Nissan collected the affected parts and began an investigation. The investigation included a parts audit of 975 brake assemblies which revealed twenty-five (25) damaged right hand brake tubes at the actuator connection bend. Nissan also conducted a yard audit of 395 vehicles and found five (5) with a scratched or damaged right hand brake tube. These parts were quarantined and the vehicles were put on a quality hold.

According to the defect report, an investigation with the supplier determined that the incorrect tooling was used to align the brake tube into the pipe bending jig. Because the brake tube was misaligned, the tooling clamped the pipe in the incorrect position and caused scratching, and in some cases deformation of the tube, at the actuator bend.

Nissan performed corrosion and stress tests on two (2) of the worst case condition parts to evaluate the effect of the damaged brake tube on brake performance over time. Nissan concluded that the brake performance could be degraded and could lead to extended stopping distances possibly without prior warning. Nissan decided to conduct a Voluntary Safety Recall to recall all potentially affected LEAF vehicles to inspect the right-hand brake tube and replace any damaged brake tube assemblies.

Owners receiving notices will be asked to return to their dealers to have the right-hand brake tube inspected for damage. If damage is found, the affected brake tube will be replaced. Nissan’s number for this recall is PC976 and the NHTSA campaign number is 23V-362.