Will Chrysler buy back my 2011 Dodge Durango if I have a problem with the transmission? That was the question that a caller from Murietta, California asked when he called our offices recently. In reviewing his repair orders we found that the vehicle’s transmission would frequently hunt for gears, and could not downshift to 3rd gear. At times the vehicle would slow down by itself and go into “limp mode”, which could result in a highly dangerous situation. Continue reading

(Note: Names have been omitted and some information may have been changed to protect client privacy.)

The Law Offices of Delsack & Associates have been representing California consumer’s to the highest legal standards since 1987. Our experience with the California Lemon Law has allowed us to successfully represented thousands of clients throughout the state in all types of lemon law cases. When one of our clients refers us to their friends and/or family, we believe it is one of the greatest compliments we can receive. Continue reading

Automobile leasing has traditionally been used by high end automakers as a way of making their vehicles more accessible for consumers. High used car prices, low interest rates and Americans’ tendency to buy vehicles based on monthly payments, now has automakers using the strategy to sell more moderately priced vehicles as well. This selling tactic has resulted in strong sales with leases accounting for approximately 26 percent of new vehicles purchased, the highest it has been since 2007. Continue reading

(Note: Names have been omitted and some information may have been changed to protect client privacy.)

We recently met with a San Bernardino, California resident who had purchased a  new 2008 Chevrolet Silverado at a nearby dealership. After only 31,000 miles, the transmission started slipping in second gear and had to be brought to the dealer for repairs. The problem recurred at 46,000, 76,000, and 79,000 miles, but the dealership was unable to repair the problem. At 79,000 miles she  contacted  the Lemon Law Offices of Delsack & Associates to see whether she  qualified for a buyback under the California Lemon Law. Continue reading

The use of black boxes in automobiles dates back to the 1990’s when General Motors first installed them on test vehicles to conduct quality studies. Since then, approximately 96% of all new vehicles sold in the United States come equipped with black boxes. The amount of information stored has expanded, letting engineers and researches use the information to study how vehicles perform in the real world and allows them to identify safety problems. Government regulations require that the presence of a black box be disclosed in the vehicle owner’s manual, but most drivers are not aware that they are there, capturing and recording speed, brake position, seat belt use, etc… every time they get behind the wheel. Continue reading

The California Lemon Law is designed to protect car buyers who have purchased or leased a lemon. If your new car, truck, or SUV cannot be repaired by an authorized dealer after a reasonable number of repair attempts, you could qualify to get the manufacturer to repurchase your vehicle and get your money back. Used vehicles can also qualify if it was purchased while the manufacturer’s original new car warranty was in effect, or if it was a Certified Pre-Owned (CPO) vehicle. Continue reading