The Law Offices of Delsack & Associates, P.C. were happy to help the owner of a 2014 Jeep Cherokee get his vehicle bought back under the California Lemon Law. During our initial lemon law consultation, he told us he purchased his vehicle in February 2014 and had given a Chrysler/Jeep dealer two (2) opportunities to repair safety defects affecting the transmission and powertrain. There were also several technical service bulletins (TSBs) issued to fix defects affecting the transmission control module (TCM) and powertrain control module (PCM), but the problems persisted. Continue reading

The owner of a 2013 Land Rover RR Sport, leased in September 2012, was returning to his dealership for repairs less than a month after purchasing his vehicle. After nine (9) unsuccessful repair attempts he contacted the Law Offices of Delsack & Associates, P.C. for advice and to represent him in his demand to have Land Rover repurchase the vehicle. Continue reading

Volkswagen will be asking owners of certain 2015-2016 vehicles to return to their dealerships to repair a problem affecting the engine and brake system. According to reports, the lobe of the sintered cam which drives the high pressure fuel injection pump and the vacuum pump, could shear off from the camshaft. If this happens, vacuum supply will be shut off to the the brake booster, the vehicle will go into limp home mode, and the Malfunction Indicator Light (MIL) will illuminate. Continue reading

With record recalls in the past few years, part shortages have owners concerned that they may be driving vehicles that could potentially harm them. Part of the challenge is that companies send defect notices to drivers before parts are available and will send a second notice when the parts are obtained, but according to consumer advocate Rosemary Shahan, even when parts do become available, limited repair facilities and a shortage of technicians are making it difficult to get the repairs done quickly. She says automobile manufacturers are not doing enough to help consumers.

In the above video, a CBS Sacramento investigation tells you what you can do if you have to wait for recall repairs.

After repeated complaints to his dealership and eight (8) unsuccessful repair attempts on his 2010 Nissan Altima, the owner contacted our California lemon law offices for advice. He told us he suspected his transmission was defective as it would whine and slip, and metal shavings were found in the transmission fluid. The Continuously Variable Transmission (CVT) tans-axle and oil cooler had been replaced and the vehicle would often refuse to accelerate under normal operating conditions. Continue reading

After fourteen (14) unsuccessful repair attempts, the owner of a 2013 Dodge Dart contacted the Law Offices of Delsack & Associated, P.C. for advice. She told us she complained to her Chrysler dealership many times about the trouble she was having. These problems included a defective transmission and engine which resulted in loss of power under normal operating conditions, and a check engine and service transmission warning light that remains on. The vehicles Powertrain Control Module (PCM) and the Transmission Control Module (TCM) had been replaced, but the problems still persisted. Continue reading

As U.S. Volkswagen owners wait for a recall to see how the automobile manufacturer will repair vehicles rigged with software that allows them to pass federal emissions tests, some question whether they will have repairs done at all. According to the head of Volkswagen, the fix could result in vehicles experiencing lower top speeds and higher fuel consumption than listed on the window sticker. The National Highway Traffic Safety Administration (NHTSA) records show the average completion rate for auto recalls in the United States is only around 75% over 18 months, and if the emissions fix results in decreased fuel economy and performance, owners will be even more reluctant to take their vehicle in.

For now, thousands of 2016 VW diesel models are stranded at ports around the nation until the EPA can certify their emissions control systems. In California, the Air Resource Board (CARB) said they will be carrying out emissions tests on diesel cars made by other manufacturers and have set a deadline of November 20th for Volkswagen to submit a recall remedy for approval. According to CARB, if there is not enough owner response to get repairs done, the option of not issuing vehicle registration until the recall has been carried out could be implemented.

The Law Offices of Delsack & Associates, P.C. were contacted by the owner of a 2014 Nissan Pathfinder purchased in July 2013. Four months after driving the vehicle she started experiencing problems with the transmission which caused the vehicle to shudder and the 4WD light to illuminate while in 2WD. She subsequently provided Nissan at least four (4) more opportunities to repair the defects, but the problems still remained. After trying unsuccessfully to have the vehicle repaired until January 2, 2014, she contacted us for help. Continue reading