California Lemon Law – Page 13 – California Lemon Law blog

The owners of certain Ford Fiesta and Focus cars have been receiving notices regarding an extended warranty coverage on their Dual Power Shift (DPS6) transmissions. The extension gives owners a 10 year or 150,000 mile warranty on the vehicles transmission control module (TCM). This customer satisfaction program (14M02) affects certain 2011-2015 Fiesta and 2012-2015 Focus vehicles, although owners of 2016 models have received notices as well

The Problem: There is no denying that Fords DPS6 transmissions has problems. Intermittent loss of engagement while driving, lack of power and a no-start condition are common complaints, but the problems are amplified by driver expectations. Ford calls their DPS6 an automatic, when in reality, it is a manual transmission that shifts automatically. Owner expecting it to behave in the same manner as a regular automatic transmission have resulted in an even larger number of consumer complaints. Continue reading →

The Law Offices Of Delsack & Associates, P.C. were contacted by the owner of a 2013 Jeep Wrangler 4DR who was experiencing repeated problems with her vehicle. She told us she had her Wrangler in for repairs on seven (7) different occasions for a defective axle; suspension and drive shaft; recall for transmission oil cooler tube; and loud clicking and clunking sounds.

After reviewing the repair orders and purchase contract, we determined that the 2013 Jeep Wrangler was a lemon and the owner qualified for protection under the California Lemon Law. A short period after filing our demand to repurchase the defective vehicle, Fiat Chrysler agreed to a buyback. They paid the balance of the purchase and reimbursed our client for the down payment and monthly payments, less the mileage fee allowed under the California Lemon Law. FCA also paid all attorney’s fees. Continue reading →

The Center for Auto Safety along with five other consumer and safety groups have filed a lawsuit against the Federal Trade Commission (FTC) over its recent decision to permit dealerships to advertise a vehicle as Certified Pre-Owned (CPO) despite having open recalls. The FTC reached an agreement last year with General Motors and two other dealerships, allowing them to advertise automobiles as “certified pre-owned” even though they might have an issue related to a safety recall that still needs to be fixed. The agency did require the companies to disclose any uncompleted safety recalls to the buyer.

The groups suing the FTC say that dealerships could previously sell vehicles with dangerous, unaddressed safety recalls, but allowing them to designate them as CPO will permit unscrupulous auto dealers to engage in false and deceptive advertising about the safety of the vehicles they are selling.

The owner of a 2014 Ford Focus contacted the Law Offices of Delsack & Associates P.C. for advice after her dealership was unable to fix her vehicle. The Focus had been out of service for over 43 days with four (4) unsuccessful repair attempts on the transmission and clutch assembly. Transmission problems affecting Fords Focus and Fiesta cars are well known and have resulted in the manufacturer extending the warranty on the seals, dry clutch, and TCM reprogramming. Continue reading →

The owner of a 2015 Jeep Cherokee, bought in November 2014, contacted the Law Offices of Delsack & Assoc., P.C. regarding problems she was having with her power steering and transmission. Within months of buying the Cherokee, she had experienced two unsuccessful repair attempts for safety defects which kept the vehicle out of service for over 45 days. She continued trying to get the problems repaired until she was advised by her dealer to contact FCA because they could not find a fix for the defects. She was reluctant to deal with the manufacturer, so she contacted us for advice. Continue reading →

The Law Offices of Delsack & Associates P.C. helped the owner of a 2013 Chrysler 200 get a buyback under the California Lemon Law. She purchased the vehicle in February 2013 and had been trying to get it repaired until March 2015. During this time she provided FCA eight (8) repair opportunities to fix defects and manufacturing non-conformities. The vehicle would go into limp mode under normal operating conditions; the transmission was difficult to shift, would surge and hesitate; the vehicle would not accelerate over 40 mph; and the A/C was defective and would not work.

Within a short time of retaining our services, our firm was able to negotiate a repurchase of the defective vehicle. Our client was reimbursed for her down payment, monthly payments, and registration, less the mileage deduction fee as allowed under the California lemon law. The manufacturer paid off her vehicle and her attorney’s fees. Our client was delighted with the outcome of her case.

Need help getting rid of your lemon? Contact the Law Offices of Delsack & Associates for advice. We can determine if your vehicle qualifies and help you get it bought back. Call us today at 1-888-395-3666 or fill in and submit the case review form at the top of this page.

The owner of a 2013 GMC Sierra 3500 HD contacted the Law Offices of Delsack & Associates after unsuccessfully trying to have her truck repaired for the fifth time. She told us her first repair attempt was at 598 miles for steering that pulled to the right, followed by repeated suspension problems that would make the vehicle difficult to control under certain driving conditions.

After analyzing our client’s potential lemon law case by reviewing the repair orders and purchase contract, we determined she had a valid claim to have the vehicle repurchased. Within a relatively short period after filing our demand, the manufacturer agreed to a buyback of the 2013 Sierra 3500 HD. GMC paid off the balance of the purchase and reimburse our client for her down payment and monthly payments; less the mileage fee allowed under the California Lemon Law. GMC also paid all her attorney fees. Our client could not have been happier to get rid of her vehicle and be reimbursed for the monies she had paid.

Do you think your vehicle is a lemon? The Law Offices of Delsack & Associates can help. All you need to do is fill in and submit the Lemon Law case review form at the top of this page or call us toll-free at 1-888-ExLEMON (1-888-395-3666).

After repeated complaints and ten (10) unsuccessful repair attempts, the owner of a 2013 Chevrolet Cruze contacted our law offices for advice. A review of the repair orders showed that the vehicle suffered from a number of defects. The engine would run rough, stall, and overheat; the service engine soon was always illuminated; the instrument cluster would give inaccurate readings; and the air conditioning was defective. After reviewing the purchase contract, we determined the Cruze owner had a valid claim to have her vehicle repurchased.

Immediately after retaining our services, we filed our demand for GM to repurchase the defective 2013 Chevrolet Cruze. GM agreed to buy back the vehicle, pay off the balance of the purchase and reimburse our client for her down payment, monthly payments, and all attorney fees. GM was allowed to deduct a small mileage fee as allowed under the California Lemon Law. Continue reading →

Category Archives: California Lemon Law

Ford Focus And Fiesta DPS6 Transmission Problems

2013 Jeep Wrangler – Buyback For Repeated Repair Attempts

FTC Sued Over Changes To Certified Pre-Owned Designation

2014 Ford Focus Buyback For Transmission Problems

2015 Jeep Cherokee Ca Lemon Law Buyback For Safety Defects

2013 Chrysler 200 California Lemon Law Buyback Help

2013 GMC Sierra 3500 HD California Lemon Law Buyback

2013 Chevy Cruze Ca Lemon Law Buyback For Repeated Defects