A small number of 2019-2020 Volvo vehicles could experience a steering wheel lock up because of a manufacturing assembly error at the supplier. Owners of the affected vehicles will be sent notification letters with instructions on how to get their vehicles repaired.

Volvo’s Critical Concern Management Team (CCMT) first became aware of the problem in December 2022 when one of their supplier’s contacted them about a manufacturing error with a small number of steering gears. CCMT ordered a technical investigation which determined it was a critical safety issue that requires repair. They have initiated a recall for all vehicles that could be affected.

According to defect report, a manufacturing error at the supplier’s production multi O-assembly line may have fed double screws on top of each other when assembling the steering gear screw assembly. If the extra screw falls down into the gearbox housing, it could become jammed in the steering wheel gears and the steering wheel could lock up. In most cases, there is no prior warning, but some drivers may notice a grinding noise when turning and a stiffness in the steering prior to the steering locking up.

The vehicles affected include:

2019-2022 Volvo V60CC
2019-2022 Volvo XC60
2019-2022 Volvo XC90

Owners receiving notices will be asked to return to their dealership to have the steering gear replaced in their vehicle’s. Volvo Car’s number for this recall is R10213 and the NHTSA campaign number is 23V-001.

Do you think your vehicle may be a Lemon? Call 1-888-395-3666 and get some great Lemon Law Advice.
Since 1989, Mr. Edzant has earned a reputation as the Santa Clarita lemon law and personal injury lawyer clients can trust. His firsthand knowledge of faulty vehicle repairs helps him better understand the struggle to protect buyers’ rights, giving him the experience to negotiate where possible and the tenacity to litigate when necessary. With his firm on your side, you can feel confident that your rights will be protected and that all available resources will be exhausted in making sure you receive fair compensation for your losses.

General Motors (GM) will be contacting the owners of certain HD and XD trucks because of a problem affecting the suspension in their vehicles. If the problem is not fixed, it could lead to difficult steering and an increased risk of an accident.

In November 2022, GM received information from one of their suppliers that there was an investigation into a manufacturing quality problem in certain flange lock nuts used in 2021-2022 model year Chevrolet Silverado medium-duty vehicles. After consulting with their supplier, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a recall.

The vehicles affected include:

2021-2022 Chevrolet 4500HD
2021-2022 Chevrolet 4500XD
2021-2022 Chevrolet 5500HD
2021-2022 Chevrolet 5500XD
2022 Chevrolet 6500HD

According to the defect report, certain hex flange lock nuts used in several locations on the suspension in some HD and XD trucks were not properly formed and heat treated by the supplier. Over time, the nuts could loosen and cause a loss of tension in the suspension joints. Over time, drivers will notice a degradation in vehicle handling.

Parts are not currently available, but when parts are available owners will be asked to return to their dealerships to have the hex flange lock nuts replaced. GM’s number for this recall is N222391080 and the NHTSA campaign number is 22V-874.

Our client bought a 2014 Tesla Model S and was thrilled.

Their first visit for servicing was on December 7, 2017. There was a 12 volt alert present. The headlights were aimed too high and would not adjust. The windshield washer jets were misaligned. The firmware was not installing. The A/C was not working. The vehicle would not charge with the customer’s cable. The vehicle was pulling slightly to the right. Car uses more energy on short drives than the range estimates.

The next visit was on December 11th as the floor mats were folding over.

The Tesla was brought in again on March 8, 2018 because the universal mobile connector would not light up and the vehicle would not charge. Key FOB is not recognized when inside the vehicle. The charge port door will not open with touchscreen or charge cable. The exterior door handle is poorly aligned.

April 10th the vehicle was back for servicing because there was no sound coming from the speakers. There was a problem with the windows not rolling up all the way.

It was back for service on April 24th because the charge port was not functioning.

September 6th it was back for servicing due to the fact that the charge port door would not stay closed and the light does not illuminate when charging. Per bulletin need to replace the bolts in steering rack housing. There was a humming sound coming from the front of the vehicle.

The next visit was on September 17th because the humming sound was still coming from the front of the vehicle. When the parking sensor was pushed in there was a problem. The alert was on for car needs service and the steering assist was reduced. The charge port door magnet was detached from the charge port.

The last visit was on December 10th as the vehicle was towed in for “power reduced” alert.

At this point our client was frustrated and contacted our firm to see what the attorney thought about his Tesla being a lemon.

We filed a demand letter with Tesla that they repurchase his defective vehicle under the California Lemon Law. They agreed to repurchase the vehicle, pay off the balance, reimburse him for any down payment and payments made, pay off the balance less a mileage fee allowed under the California Lemon Law.

Our client was very happy with the buyback of his vehicle. If you think you might be driving a lemon please contact The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation.

Of all the Infiniti Q50 vehicles, the 2014 hybrid model has the highest number of manufacturer recalls and owner complaints. The systems with the highest defects include steering, electrical, air bags and braking.

Steering problems is the number one driver complaint of the 2014 Q50 hybrid. The vehicles Direct Adaptive Steering (DAS) is an advanced “steer by wire” system developed to enhance feel and feedback, but drivers say it is unpredictable and unreliable. Temporary loss of steering because the system goes out of calibration and resets, the vehicle unexpectedly pulls left or right and the vehicle fails to steer in the intended direction, are also common complaints.

Repeated failure of the electrical equipment on the 2014 Q50 hybrid have owners frustrated. The top complaint is unexpected software shutdowns which leave drivers without an instrument panel, climate control and audio control. The vehicle must be shut off and restarted before it can be restored. Failure of the vehicle sensors is common as well. These sensors are used throughout the vehicle to help the driver maintain safety while driving. If they are not working properly it can cause unexpected problems with the Occupant Classification System (OCS), driver assist and the backup camera system.

Airbag problems are a common complaint on many many vehicle makes and models, and the Infiniti Q50 hybrid is not immune. Errors affecting the OCS have drivers concerned about their passenger safety, even after having the Air Bag Control Unit and the OCS Electronic Control Unit (ECU) reprogrammed under NHTSA recall 16V-244

According to some 2014 Q50 owners, the electronic braking system in their vehicles have made their cars difficult to handle. Brake booster pump failures cause reduced braking power and longer stopping distances, and the emergency collision warnings and impact mitigation activates while driving, making it difficult to avoid collisions or make quick maneuvers around obstacles.

Do you think your Infiniti Q50 is a LEMON?… Fill out the above form or call us now for a free case evaluation.

The owners of certain 2017 Lexus ES350 sedans will be contacted by the manufacturer regarding a problem affecting the steering system. According to the defect report, a lock nut which secures the right hand side tie rod assembly to the steering gear assembly may have not been properly tightened during the assembly process. If the nut loosens drivers could experience nose from the steering or the vehicle may drift while driving. If the problem is not repaired, the tie rod could separate completely, resulting in loss of steering control.

Dealers will inspect the lock nut and if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly. Owners wanting more information about the problem may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is HLC and the NHTSA campaign number is 17V-415.

A defect affecting steering safety will have the owners of certain 2015 Chevrolet Colorado and 2015 GMC Canyon trucks returning to their dealerships for repairs. The vehicles involved may have a torque sensor harness connector that was damaged during testing and could result in loss of electrical connection to the steering gear connector. If loss of connection occurs, power steering assist will be lost, a malfunction indicator light displays on the instrument panel and a chime sounds to inform the driver. Continue reading

Mercedes-Benz has determined that a steering defect affecting certain Smart ForTwo vehicles may exist. According to reports filed with the NHTSA, the steering gear bolts on the front cross steering member may have been manufactured outside of production specifications due to a production deviation at a supplier. If the bolts do not meet the endurance requirements, they could break due to high loads and vibrations, making handling difficult and increasing the risk of an accident. Continue reading