The owner of a 2014 Jeep Grand Cherokee, bought in November 2013, started experiencing repeated problems with his SUV shortly after purchasing it. The first repair attempt was in December 2013 with an additional five more repair opportunities at his Jeep dealership. These problems included a defective transmission, suspension, and alignment; which made the Grand Cherokee difficult to drive. This is when the owner decided to call the Law Offices of Delsack & Associates, P.C. for advice. Continue reading

After leasing his 2013 Fiat 500 Electric in January 2014, the owner began experiencing repeated problems with his car. He had been taking the vehicle back in since February 2015 and had given his Fiat Chrysler (FCA) dealership five chances to try and repair his Fiat. His 500E had been out of service for over 32 days within the first 18,000 miles and the problems were still not fixed. Continue reading

After trying to have her 2013 Chrysler Town & Country defects repaired, a California resident decided to call the Law Offices of Delsack & Associates, P.C. for advice. She told us she had given her dealership six (6) opportunities to fix electrical problems that would cause the malfunction indicator light to constantly remain on. The dealership was already aware of the problem, as two technical service bulletins (TSB) had been issued by Chrysler informing technicians that software reprogramming and selective erasing could be a fix. (NHTSA ID: 10054201, Service Bulletin No.: SB-18-048-13 and NHTSA ID 10054169, Service Bulletin No.: SB-18-029-13.) Unfortunately, they still could not fix her minivan. Continue reading