Category Archives: California Lemon Law

Ford & Lincoln Vehicles Affected By Airbag Problem

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Ford is issuing a safety compliance recall for approximately 32,000 2016-2017 Ford Edge, 2016-2017 Lincoln MKX and 2017 Lincoln Continental vehicles to replace Takata driver frontal airbag modules. According to the recall report, the affected vehicles have airbags that may not completely fill or the airbag cushion could detach during deployment. This problem is not related to Takata’s recall for airbags that can experience propellant degradation resulting in a potential rupture, but the results can be just as dangerous.

Owners will be asked to return to their dealer to have the driver frontal air bag module replaced. Because parts are not currently available safety recall will be sent out in March 2017 and a second notice will be sent when parts are available. For more information about the problem owners are asked to contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17C02 and the NHTSA campaign number is 17V-123.

Ford Focus And Fiesta DPS6 Transmission Problems

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The owners of certain Ford Fiesta and Focus cars have been receiving notices regarding an extended warranty coverage on their Dual Power Shift (DPS6) transmissions. The extension gives owners a 10 year or 150,000 mile warranty on the vehicles transmission control module (TCM). This customer satisfaction program (14M02) affects certain 2011-2015 Fiesta and 2012-2015 Focus vehicles, although owners of 2016 models have received notices as well

The Problem: There is no denying that Fords DPS6 transmissions has problems. Intermittent loss of engagement while driving, lack of power and a no-start condition are common complaints, but the problems are amplified by driver expectations. Ford calls their DPS6 an automatic, when in reality, it is a manual transmission that shifts automatically. Owner expecting it to behave in the same manner as a regular automatic transmission have resulted in an even larger number of consumer complaints. Continue reading →

2013 Jeep Wrangler – Buyback For Repeated Repair Attempts

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The Law Offices Of Delsack & Associates, P.C. were contacted by the owner of a 2013 Jeep Wrangler 4DR who was experiencing repeated problems with her vehicle.  She told us she had her Wrangler in for repairs on seven (7) different occasions for a defective axle; suspension and drive shaft; recall for transmission oil cooler tube; and loud clicking and clunking sounds.

After reviewing the repair orders and purchase contract, we determined that the 2013 Jeep Wrangler was a lemon and the owner qualified for protection under the California Lemon Law.  A short period after filing our demand to repurchase the defective vehicle, Fiat Chrysler agreed to a buyback.  They paid the balance of the purchase and reimbursed our client for the down payment and monthly payments, less the mileage fee allowed under the California Lemon Law.  FCA also paid all attorney’s fees. Continue reading →

FTC Sued Over Changes To Certified Pre-Owned Designation

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The Center for Auto Safety along with five other consumer and safety groups have filed a lawsuit against the Federal Trade Commission (FTC) over its recent decision to permit dealerships to advertise a vehicle as Certified Pre-Owned (CPO) despite having open recalls. The FTC reached an agreement last year with General Motors and two other dealerships, allowing them to advertise automobiles as “certified pre-owned” even though they might have an issue related to a safety recall that still needs to be fixed. The agency did require the companies to disclose any uncompleted safety recalls to the buyer.

The groups suing the FTC say that dealerships could previously sell vehicles with dangerous, unaddressed safety recalls, but allowing them to designate them as CPO will permit unscrupulous auto dealers to engage in false and deceptive advertising about the safety of the vehicles they are selling.

2014 Ford Focus Buyback For Transmission Problems

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The owner of a 2014 Ford Focus contacted the Law Offices of Delsack & Associates P.C. for advice after her dealership was unable to fix her vehicle. The Focus had been out of service for over 43 days with four (4) unsuccessful repair attempts on the transmission and clutch assembly. Transmission problems affecting Fords Focus and Fiesta cars are well known and have resulted in the manufacturer extending the warranty on the seals, dry clutch, and TCM reprogramming. Continue reading →

2015 Jeep Cherokee Ca Lemon Law Buyback For Safety Defects

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The owner of a 2015 Jeep Cherokee, bought in November 2014, contacted the Law Offices of Delsack & Assoc., P.C. regarding problems she was having with her power steering and transmission. Within months of buying the Cherokee, she had experienced two unsuccessful repair attempts for safety defects which kept the vehicle out of service for over 45 days. She continued trying to get the problems repaired until she was advised by her dealer to contact FCA because they could not find a fix for the defects. She was reluctant to deal with the manufacturer, so she contacted us for advice. Continue reading →

2013 Chrysler 200 California Lemon Law Buyback Help

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The Law Offices of Delsack & Associates P.C. helped the owner of a 2013 Chrysler 200 get a buyback under the California Lemon Law. She purchased the vehicle in February 2013 and had been trying to get it repaired until March 2015.  During this time she provided FCA eight (8) repair opportunities to fix defects and manufacturing non-conformities.  The vehicle would go into limp mode under normal operating conditions; the transmission was difficult to shift, would surge and hesitate; the vehicle would not accelerate over 40 mph; and the A/C was defective and would not work.

Within a short time of retaining our services, our firm was able to negotiate a repurchase of the defective vehicle. Our client was reimbursed for her down payment, monthly payments, and registration, less the mileage deduction fee as allowed under the California lemon law. The manufacturer paid off her vehicle and her attorney’s fees. Our client was delighted with the outcome of her case.

Need help getting rid of your lemon? Contact the Law Offices of Delsack & Associates for advice. We can determine if your vehicle qualifies and help you get it bought back. Call us today at 1-888-395-3666 or fill in and submit the case review form at the top of this page.

2013 GMC Sierra 3500 HD California Lemon Law Buyback

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The owner of a 2013 GMC Sierra 3500 HD contacted the Law Offices of Delsack & Associates after unsuccessfully trying to have her truck repaired for the fifth time. She told us her first repair attempt was at 598 miles for steering that pulled to the right, followed by repeated suspension problems that would make the vehicle difficult to control under certain driving conditions.

After analyzing our client’s potential lemon law case by reviewing the repair orders and purchase contract, we determined she had a valid claim to have the vehicle repurchased. Within a relatively short period after filing our demand, the manufacturer agreed to a buyback of the 2013 Sierra 3500 HD. GMC paid off the balance of the purchase and reimburse our client for her down payment and monthly payments; less the mileage fee allowed under the California Lemon Law. GMC also paid all her attorney fees. Our client could not have been happier to get rid of her vehicle and be reimbursed for the monies she had paid.

Do you think your vehicle is a lemon? The Law Offices of Delsack & Associates can help. All you need to do is fill in and submit the Lemon Law case review form at the top of this page or call us toll-free at 1-888-ExLEMON (1-888-395-3666).