Category Archives: Lemon Alert

2013 Chrysler Town & Country Buyback For Electrical Defects

Posted on by

After trying to have her 2013 Chrysler Town & Country defects repaired, a California resident decided to call the Law Offices of Delsack & Associates, P.C. for advice. She told us she had given her dealership six (6) opportunities to fix electrical problems that would cause the malfunction indicator light to constantly remain on. The dealership was already aware of the problem, as two technical service bulletins (TSB) had been issued by Chrysler informing technicians that software reprogramming and selective erasing could be a fix. (NHTSA ID: 10054201, Service Bulletin No.: SB-18-048-13 and NHTSA ID 10054169, Service Bulletin No.: SB-18-029-13.) Unfortunately, they still could not fix her minivan. Continue reading →

Infiniti Hybrid Sedan Transmission Defect

Posted on by

Infiniti is alerting owners of certain 2013-2015 hybrid sedans of a safety defect with their vehicles transmission software. In the affected vehicles, the Engine Control Module (ECM) is designed to go into fail safe mode and partially close the electronic throttle chamber if it detects a signal interruption from either one of the two Throttle Position Sensors (TPS). A programming error could lead to the electronic throttle chamber gradually opening regardless of the throttle position, resulting in the acceleration of the vehicle. Although the acceleration can be overcome by normal application of the brakes, the issue could increase the risk of an accident. Continue reading →

Audi A4, S4, and AllRoad Airbag Defect

Posted on by

Volkswagen will be asking approximately one hundred thousand owners of certain 2013-2015 Audi A4 and S4 sedans and 2013-2015 Audi AllRoad crossovers, to return their vehicles to the manufacturer to have the airbag control software updated. During routine testing, the manufacturer identified a potential issue with the frontal airbag system deployment parameters which could result in the front airbags not deploying during a second impact, after the side airbags have been deployed. This problem could result in increased risk of injury to the vehicle occupants. Continue reading →

Mercedes-Benz C-Class Loss Of Steering At Low Speeds

Posted on by

Daimler AG will be asking owners of some 2015 Mercedes-Benz C300 and C400 sedans to return their vehicles to a Mercedes approved repair facility to have the steering system inspected for a manufacturing error that could result in loss of steering control. According to reports filed with the NHTSA, an improper assembly procedure could result in the steering coupling interlock mechanism not being locked in place. The sliding shaft could become disengaged from the coupling as the result of vibrations, steering thrust, or load feedback from the road surface. If the shaft becomes disengaged the driver may experience noises, steering backlash, and/or loss of steering control. Continue reading →

2011 Kia Sorrento CA Lemon Law Buyback

Posted on by

The Law Offices of Delsack & Associates, P.C. recently helped the owner of a 2011 Kia Sorento obtain a vehicle buyback under the California Lemon Law. Prior to contacting us, he had given his dealership eight (8) opportunities to repair the defects and had complained to the service manager many times, but the vehicle was still not repaired. The defects included engine and other manufacturing non-conformities which caused the vehicle to stall under normal operating conditions and repeated problems with the ignition system and electrical system which would result in a no start condition and the check engine light to remain on. Continue reading →

Infiniti QX56 & QX80 Airbag Safety Defect

Posted on by

Drivers of certain 2013 QX56 and 2014 QX80 SUV’s could experience incorrect airbag inflation during an accident because of a manufacturing error. Some air bags were built with an incorrect outer baffle component that could cause excessive inflator pressure that could rupture the airbag causing metal fragment to strike and potentially injure vehicle occupants. Owner will be asked to return their vehicles to an Infiniti retailer to have the front driver air bag inflator replaced free of charge. Continue reading →

2010-2014 RAM Truck Fuel Leak

Posted on by

Chrysler will be asking owners of certain 2010-2014 RAM trucks equipped with diesel Cummins engines, to return their vehicles to their dealership to repair a safety defect with the fuel system wire harness. An engineering analysis found that the terminals on the fuel heater connector could overheat and deform, possibly leading to failure of the O-ring that seals the fuel heater assembly. If the connector overheats, the fuel heater could leak, increasing the chance of an engine fire. Continue reading →

Toyota And Lexus Fuel Smell After Engine Shutoff

Posted on by

In August 2014, Toyota received customer complaints of fuel odor after turning off the engine on certain Toyota and Lexus vehicles. An inspection of the fuel system found fuel dripping from the end cap of the delivery pipe on the engine due to insufficient welding of the cap. An on site investigation of the supplier found that the cooling air hose for the manufacturing jig used during the welding process was disconnected because of routine maintenance, resulting in an insufficient weld. In this condition, fuel could leak from the fuel delivery pipe and in the presence of an ignition source could increase the risk of a vehicle fire. Continue reading →