An increase in warranty claims on certain 2012-2013 Volkswagen Passat cars has resulted in the automobile manufacturer identifying an issue with the headlights. They will notifying owners of the affected vehicles with instructions to make an appointment with an authorized dealer to have the problem repaired. Volkswagen’s recall number is 94G8/7V and the NHTSA campaign number is 14V-125. Continue reading
Category Archives: Volkswagen
2014 VW Jetta Hybrid Sudden Loss Of Engine Power
Volkswagen will be asking owners of certain 2013-2014 Jetta Hybrid cars to return their vehicles to the nearest VW dealership to have the gearbox oil replaced. Approximately 3,837 cars manufactured between October 2012 to October 2013, and equipped with a DQ- 200 direct shift gearboxes, could experience a sudden loss of power while driving because of this problem. Continue reading
2011 Volkswagen Tiguan Exterior Lighting Malfunction
The National Highway Traffic Safety Administration (NHTSA) have opened a preliminary investigation into certain 2009-20111 Volkswagen Tiguan compact SUV’s after receiving twenty six (26) complaints of exterior lighting problems. Continue reading
Fuel Smell Safety Concerns In 2014 Audi S6 And S7 Luxury Sedans
Do you smell gas fumes while driving your car? After receiving several complaints for fuel smells and leaks in certain 2013-2014 Audi S6 and S7 vehicles, Volkswagen has concluded that a safety concern exists. Approximately 3,594 vehicles could be affected by this problem. Continue reading
Buyback 2012 Volkswagen Jetta GLI Airbags
(Note: Names have been omitted and some information may have been changed to protect client privacy.)
Volkswagen vehicles are known for their quality and safety. But every manufacturer occasionally produces a vehicle with some manufacturing defect. The Law Offices Of Delsack & Associates recently settled a California Lemon Law case for a Los Angeles client who purchased a new 2012 Volkswagen Jetta GLI at a Santa Monica dealership. Continue reading
Lemon Alert For Volkswagen Occupant Seating
Volkswagen is recalling a small number of 2012-2013 VW Beetle vehicles, equipped with leather sport seats, because the front passenger seat air bag could inflate and injure a small child. If the passenger seats get wet, moisture could get into the occupant control module (OCM) and lead to inaccurate detection of a child restraint. Continue reading
Unsolicited Lemon Law Firm Scam
In the last few weeks we have received several phone calls from owners or lessees of Volkswagen (VW) Routans informing us that they are receiving unsolicited letters from law firms alleging to be California lemon law lawyers. At least one of these firms is out-of-state.
We don’t know how these firms obtained VW’s sales list, but if you receive such an unsolicited letter be very careful. A reputable law firm will not represent a client without conducting a detailed interview, reviewing all the documents pertaining to the potential case, and answering your questions. One of these firms only requests that you sign and return their letter and they will represent you – without any further communications – not even a phone call – and without reviewing your case and documents. Another commits you to paying a large contingency fee percentage for lemon law attorney’s fees and costs once you sign their letter.
For your own protection, if you receive, or have received, one of these letters, please read the instructions or video on How to Choose a California Lemon Law Firm.
Please call our offices at 888-395-3666 if you have further questions or simply require more information about the California lemon law.
Total Quality Index Is More Than Automobile Quality
According to a 2012 Strategic Vision (SV) survey, consumer’s rate Volkswagen and Ford as having the highest quality ratings of all 2011 vehicles surveyed. The difference between Strategic Vision’s survey as compared to J.D. Power’s Quality Reports, done earlier this year, is that Strategic Vision uses what it calls the “Total Quality Index” (TQI). TQI not only rates vehicles by consumer complaints, but also takes into consideration the customer buying experience, vehicle performance and all around customer satisfaction. Strategic Vision has been working directly with automotive consumers since 1995, as well as maintains relationships with all major automotive manufacturers. This allows them to report on all aspects of the new car buyer’s experience.
This year’s survey questioned almost 40,000 people who bought model year 2011 vehicles between September and December 2010. Volkswagen came in first, mostly due to the success of the Golf, Jetta, and Tiguan. Despite complaints about about Fords infotainment systems; strong designs, technological innovations, and brand equity in the Mustang, Flex and F-Series trucks, gave Ford a second place. The biggest surprise came from the most improved corporation, Chrysler Group, who’s Dodge Charger and redesigned Jeep Grand Cherokee excelled in innovation, influencing the perceptions of quality. Even though Toyota vehicles were reported to have the lowest actual problems, there were no Toyota vehicles in the top of the list. With all automobile manufacturers running the tightest “quality race” ever, customers are increasingly defining “quality” by using the Total Quality Index.
