Despite numerous complaints and nine (9) unsuccessful repair attempts, the owner of a 2011 Jeep Grand Cherokee was still driving a vehicle with defects. The problems included an air bag warning light that would illuminate; an engine that would stall and not start; white smoke from the exhaust system; a check engine light that remains on; and a defective drivers seat, door locks, and A/C system. These defects made the 2011 Jeep Grand Cherokee owner reluctant to drive her vehicle, so she decided to contact the Law Offices of Delsack & Associates, P.C. for advice. Continue reading

One month after purchasing a 2013 Dodge Grand Caravan, a California resident found herself visiting a Chrysler dealership for repairs. Defects affecting the transmission, transaxle, engine, suspension, water pump, and driver’s door, required five (5) additional repair opportunities, one of which resulted in the disassembling of the engine and major drive components. Despite being in the shop for 17 days, there was no improvement in the vehicle. That is when she decided to contact the Law Offices of Delsack & Assoc., P.C. Continue reading

Almost immediately after purchasing her 2013 Dodge Charger, a California resident was returning her vehicle to the manufacturer for repairs. She purchased the car in March 2013, had her first repair attempt in June 2013, and by August 2013, a Chrysler dealership had been given five (5) more opportunities to fix the vehicle. The Charger’s problems included a defective transmission control module which caused the vehicle to surge and hesitate, a defective torque converter, and a check engine light that would always illuminate. Continue reading

Two years after purchasing his 2012 Mercedes-Benz ML350 in March 2012, the owner started to experience problems that the manufacturer was unable to fix. Defective suspension, Airmatic system, and struts caused the vehicle to lean 1.5 inches lower on the right hand side making it difficult to handle. He had given his dealer two (2) opportunities to repair the defects which resulted in the ML350 being out of service for over 35 days. Because he felt the problem was safety related, he decided to contact the Law Offices of Delsack & Associates, P.C. for advice. Continue reading

When the Law Offices of Delsack & Associates, P.C. were contacted by a California resident experiencing steering problems with his 2010 Chevrolet Traverse, we were not surprised to see that the SUV had five (5) technical service bulletin’s issued for the steering system. The owner said he purchased the Traverse in June, 2010, and by August, 2011 already had four (4) unsuccessful repair attempts by a GMC dealer. According to service reports, repairs included replacement of several parts in the rack & pinion system, as well as replacement of the power steering pump. Continue reading

Approximately two months after purchasing his new 2010 Cadillac SRX, the vehicle owner had already returned his truck to a GMC dealership for its first repair attempt. He subsequently provided GMC fifteen (15) more opportunities to repair the defect before he decided to contact the Law Offices of Delsack & Associates, P.C. to demand the repurchase of his vehicle under the California Lemon Law. Continue reading

Under the California Lemon Law, if you are experiencing repeated problems with your car, truck, or SUV, you may qualify to have your automobile bought back by the manufacturer. You must, however, allow an approved repair facility a reasonable number of repair attempts before you qualify. This includes four repair attempts for the same or similar problems, or two attempts if the defect is safety related and likely to cause serious injury.

When the Law Offices of Delsack & Associates, P.C. were approached by a 2010 Audi A4 owner who had allowed the dealer ten (10) opportunities to repair problems, it was evident the vehicle was a good candidate for lemon law protection. Continue reading