Category Archives: Lemon Alert

Jeep Gladiator And Wrangler Instrument Panel Failure

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Jeep Instrument Panel FailureFiat Chrysler Automobiles (FCA) US have decided that there is a safety related problem affecting certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The recall was prompted by an issue that could cause the instrument panel cluster (IPC) to fail, leading to a blank display. This defect may occur due to an internal short circuit, which could compromise the instrument panel’s functionality and cause the vehicle to fall out of compliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 101, which governs controls and displays in vehicles.

The problem was first identified by FCA’s Technical Safety and Regulatory Compliance (TSRC) organization, which had received reports of blank IPCs in affected models. Following this, the TSRC conducted a detailed analysis, including reviewing patterns of IPC failures and performing warranty part return inspections. After collaborating with suppliers and conducting rigorous testing, it was determined that the IPCs in certain vehicles might experience an internal short circuit, causing the display to go blank unexpectedly.

A non-functional instrument panel cluster is a serious concern, as it can result in drivers losing access to critical vehicle information such as speed, fuel levels, and warning indicators. This increases the risk of accidents and reduces the driver’s ability to make informed decisions while operating the vehicle.

On August 30, 2024, FCA US decided, through its Vehicle Regulations Committee, to issue a safety recall for the affected vehicles. The recall applies to Jeep Wrangler models manufactured between 2018 and 2024, as well as Jeep Gladiator models produced from 2020 to 2024. To address the issue, FCA will replace the faulty instrument panel cluster in affected vehicles.

The recall is identified as FCA campaign number 30B, and the corresponding National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-652.

Jaguar I-Pace Battery Could Overheat

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Jaguar Land Rover North America, LLC (Jaguar) are reaching out to the owners of specific 2019 Jaguar I-PACE vehicles regarding a significant safety concern involving the high-voltage battery. The issue, which could potentially cause the battery to overheat, has prompted a recall to ensure the safety of the vehicle owners.

This recall comes after a series of events beginning in July 2024, when Ford’s Critical Concern Review Group identified a problem related to a warranty report. The issue involved a fuel injector with a missing o-ring support disc, which could lead to fuel system malfunctions. Ford’s Supplier Technical Assistance team, in collaboration with the supplier, conducted an in-depth review of images taken during the production of all fuel injectors to pinpoint the parts that could be affected. They then compared these findings to vehicle production records to identify the specific vehicles at risk.

On August 16, 2024, Ford’s Field Review Committee evaluated the concern and decided to approve a field action to address the problem. Up to that date, Ford had identified 10 reports of vehicles with fuel injectors missing the crucial o-ring support disc. Fortunately, there have been no reports of fires, accidents, or injuries related to this condition. However, the potential risk was significant enough to warrant immediate action.

Jaguar is advising all affected vehicle owners to take precautionary measures until the recall repair is completed. Specifically, owners are urged to park and charge their vehicles outdoors and away from any structures. This precaution should continue for 30 days even after the repair has been completed, ensuring the safety of both the owners and their surroundings.

As an interim solution, Jaguar dealerships will update the software of the battery energy control module to help mitigate the risk. However, the final, long-term remedy for the issue is still being developed. Jaguar plans to send out official owner notification letters by October 18, 2024, providing detailed instructions on the next steps. For reference, Jaguar has assigned the recall number H514, and it has been registered with the National Highway Traffic Safety Administration (NHTSA) under the campaign number 24V-633.

It’s important to note that this isn’t the first recall related to this issue. The same vehicles were previously recalled under multiple recall numbers, including 24V-085 (H471), 23V-709 (H459), and 23V-369 (H441). If you own one of these vehicles, you will need to have the latest remedy performed, even if your vehicle has already undergone previous repairs for this issue.

Cadillac Lyriq Defective Brake Performance

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A potential safety issue has been identified in certain 2023-2024 Cadillac Lyriq all-wheel-drive vehicles. This defect could affect the vehicle’s braking performance, posing a risk to drivers and passengers.

The investigation into this issue began in May 2024, when General Motors (GM) received reports of two minor accidents allegedly caused by a sudden loss of braking. Both incidents were suspected to be linked to a software problem within the vehicles’ Anti-lock Braking System (ABS). In addition to these accidents, GM was also alerted to a separate field complaint that, while not resulting in an accident, seemed potentially related to the same problem.

To get to the bottom of the issue, GM’s investigation team gathered and analyzed field data from various sources. Despite the initial reports, they found no additional cases that could be connected to this defect. However, through careful analysis, they determined that the problem could indeed occur, but only in extremely rare situations. Specifically, the issue arises when a false ABS event occurs on a dry road at speeds under 25 mph. During this event, if a particular series of wheel movements takes place, the ABS system might continue to release brake pressure in the vehicle’s service brake system, even when it shouldn’t.

Fortunately, GM has confirmed that no injuries or fatalities have been associated with this condition. However, given the potential risk, GM’s Safety Field Action Decision Authority (SFADA) decided in August 2024 to issue a safety recall for the affected vehicles.

The defect report explains that under certain rare braking conditions on dry surfaces at speeds below 25 mph, the ABS may become overly sensitive. If the ABS falsely activates and a specific sequence of wheel movements occurs, the system might continue to release brake pressure, which can significantly reduce the effectiveness of the service brakes. This could lead to a reduction in stopping performance or even cause the brakes to become inoperative, thereby increasing the risk of a crash.

To address this issue, GM has made an update to the electronic brake control module software. This update can be installed either through an over-the-air (OTA) update or by visiting a GM dealership. If you own one of the affected vehicles, GM urges you to take action as soon as possible. The recall number for this issue is N242453471, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-598.

Airbag Issue in 2021 and 2024 Nissan Titan Vehicles

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A recent safety concern has emerged for a small number of 2021 and 2024 Nissan Titan vehicles due to a potential issue with their Air Bag Control Unit (ACU). This problem, if left unaddressed, could increase the risk of injury to occupants in the event of a crash.

In May 2024, Nissan was alerted by their airbag supplier about a production error that involved a missing spacer between the ACU fastener and the base plate. This spacer plays a critical role in ensuring that the ACU is properly secured. Without it, there is a risk that the fastener could interfere with the vehicle’s floor pan, leading to the fastener becoming loose. If this occurs, the airbag may deploy late or not at all, which could significantly increase the risk of injury during a crash.

Upon learning about the problem, Nissan and the supplier conducted a thorough audit. They discovered that 531 affected parts had been shipped to Nissan’s Canton, MS Plant. Fortunately, 528 of these parts were identified and quarantined before they could be installed in vehicles. However, three parts had already been installed in 2024 Nissan Titan vehicles that had been shipped.

In June 2024, the supplier identified additional affected parts included in a service part kit, of which 41 were shipped to Nissan. Nissan was able to quarantine and scrap 37 of these parts, but four had already been installed in 2021 Nissan Titan vehicles during repairs.

On July 19, 2024, after further assessment, Nissan confirmed that the absence of the spacer could indeed cause interference with the floor pan, potentially leading to loose fasteners and compromised airbag deployment.

As a result of these findings, Nissan decided on July 29, 2024, to initiate a Voluntary Safety Recall for the seven affected vehicles—three from the 2024 model year and four from the 2021 model year. While there have been no reports of accidents or injuries related to this issue, Nissan is taking precautionary measures to ensure the safety of its customers.

Nissan will address the issue by replacing the ACU in the affected vehicles. Owners of these vehicles will receive notification letters starting September 19, 2024. The recall number assigned by Nissan is PD120, and the corresponding National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-580.

Although the number of vehicles affected is small, this recall is a critical step to ensure the safety of Nissan Titan drivers and passengers. If you own a 2021 or 2024 Nissan Titan, keep an eye out for the notification letter and get the the necessary repairs.

2021 Jeep Wrangler and Gladiator PCM Software Update

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A select number of Jeep Wrangler and Jeep Gladiator vehicles that were previously repaired under NHTSA recall number 23V-116 are now slated for a crucial Powertrain Control Module (PCM) software update.

In February 2023, FCA US LLC’s Vehicle Regulations Committee launched a safety recall (19A) targeting specific 2018-2023 Jeep Wrangler and 2020-2023 Jeep Gladiator models with manual transmissions. This recall was triggered by reports of potential overheating of the clutch pressure plate due to friction. Such overheating could cause the pressure plate to fracture rapidly, leading to cracks or holes in the transmission case. This damage could result in the expulsion of heated debris from the transmission case, posing safety risks to vehicle occupants and other road users.

By June 2024, FCA’s Technical Safety and Regulatory Compliance (TSRC) organization received reports of vehicles stalling after undergoing the 19A recall remedy. An investigation focused on specific 2021 Jeep Wrangler and 2021 Jeep Gladiator vehicles with manual transmissions that had received the initial remedy under FCA US Recall ID 19A / NHTSA Recall 23V-116. The investigation found that these vehicles might encounter an issue with the Revolutions per Minute (RPM) reduction feature in the PCM software.

The issue was traced to a suspect software release that began on June 19, 2024. This software release introduced a malfunction affecting the RPM reduction feature. The release period ended on June 26, 2024, when the software was withdrawn from availability. Affected vehicles were identified using PCM scan data, ensuring precise identification of those needing further attention. It was confirmed that similar vehicles not included in the recall either lacked manual transmissions or were not updated with the problematic software version.

The remedy involves updating the PCM software in the affected vehicles to ensure the RPM reduction feature operates correctly. This update aims to eliminate the risk of stalling and enhance overall vehicle performance.

Owners of the affected Jeep Wrangler and Jeep Gladiator models will receive notification letters by August 15, 2024. These letters will provide detailed instructions on how to proceed with the necessary software update.

For reference, FCA US LLC has assigned the number 92B to this recall, and the NHTSA campaign number is 24V-572. It is crucial for vehicle owners who had previously completed repairs under recall 23V-116 to ensure this new remedy is completed to maintain vehicle safety and reliability.

Hyundai Santa Fe Air Bag Warning Light

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In April 2024, Hyundai became aware of a significant safety issue involving the main floor wiring harness in certain 2024 Hyundai Santa Fe and Santa Fe Hybrid Electric Vehicle (HEV) models. This issue was first identified following reports of an inadvertent rear seat side airbag deployment in a Santa Fe vehicle in South Korea. As a result, Hyundai initiated a preliminary investigation, which was subsequently extended to include the North American market.

The defect centers on the main floor wire harness, which in the affected vehicles is susceptible to damage due to contact with the passenger-side, second-row bench seat’s folding hinge assembly. This contact can result in the wire harness becoming chafed, leading to several potential hazards:

  • Illumination of the Air Bag Warning Light: A damaged wire harness can trigger the air bag warning light on the vehicle’s dashboard, indicating a malfunction.
  • Inadvertent Air Bag Deployment: The damage can cause the airbags to deploy unintentionally, posing a significant risk to vehicle occupants.
  • Failure to Deploy Air Bags During a Crash: Conversely, the damage could also prevent the airbags from deploying in the event of a crash, reducing the effectiveness of this critical safety feature.

Hyundai’s investigation revealed eight unique incidents related to this defect in the U.S. market. These findings prompted the company to take immediate action to address the issue and ensure the safety of its customers.

Hyundai will notify affected vehicle owners via first-class mail, instructing them to bring their vehicles to an authorized Hyundai dealer for inspection and repair. The repair process will involve:

  1. Inspection of the Wire Harness: Dealers will check the condition of the main floor wire harness for any signs of damage.
  2. Securing the Wire Harness: If no damage is found, the harness will be properly secured to prevent future contact with the seat’s folding hinge assembly.
  3. Replacement of Damaged Wire Harness: If damage is detected, the wire harness will be replaced with a new one to ensure the vehicle’s safety systems function correctly.


As a precaution, Hyundai advises vehicle owners to be vigilant for any of the warning symptoms mentioned in the defect report, such as the air bag warning light illuminating. If any of these symptoms are present, owners are urged to immediately go for diagnosis and the necessary repairs.

Owner notification letters are scheduled to be mailed out on September 23, 2024. Hyundai has assigned the internal recall number 265 to this campaign, while the National Highway Traffic Safety Administration (NHTSA) has designated it as campaign number 24V-561.

Front Seat Air Bag May Not Deploy As Intended

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Chrysler is reaching out to owners of specific Alfa Romeo, Fiat, and Jeep models due to a potential issue with the seat belt buckle switch sensor. This problem might prevent the front seat airbag from deploying properly in the event of a crash, posing a significant safety risk.

The recall affects the following vehicle models:

2017-2024 Alfa Romeo Giulia
2018-2025 Alfa Romeo Stelvio
2019-2023 Fiat 500X
2019-2023 Jeep Renegade
2024 Fiat 500E

In November 2023, the Stellantis Europe Customer Experience (CX) department, specifically through the European Reactivity process Acceleration for Customer Enthusiasm (RACE) organization, initiated an investigation. This came after they received multiple reports of airbag warning lights illuminating in certain vehicles. These warning lights are critical indicators of potential issues within the vehicle’s safety systems, specifically those related to the airbags.

The Stellantis Europe CX team conducted a review of the supplier data, connector design, and any changes in the vehicle’s manufacturing history. Their investigation identified that the affected vehicles might have been built with a suspect connector on the buckle switch sensor. By February 2024, the Stellantis Europe CX organization had officially opened a safety investigation into the buckle switch sensor’s integrity. The investigation continued, and in June 2024, Stellantis Europe, through their Vehicle Regulations Committee, decided to conduct a voluntary safety recall for the affected vehicles.

The Scope of the Problem

As of June 26, 2024, Stellantis Europe had identified 578 field reports in North America potentially related to this issue. These reports were received between November 9, 2023, and June 26, 2024, indicating a widespread concern among vehicle owners.

According to the defect report, the problem arises from a disrupted connector on the buckle switch sensor. This disruption can affect the conduction on the seat wiring and buckle connectors, leading to a potential malfunction of the front seat airbag. In the event of a crash, an airbag that fails to deploy as intended can significantly increase the risk of injury to the driver.

Warning Signs for Drivers

Drivers of the affected vehicles might notice specific warning signs indicating a problem with the airbag system. These signs include:

  • The airbag warning light staying on even when there is no issue with the airbag itself.
  • The seatbelt reminder buzzer sounding even when the seatbelt is fastened properly.

These indicators should not be ignored, as they signal a malfunction that could compromise the vehicle’s safety systems.

Owners of the affected Alfa Romeo, Fiat, and Jeep models will receive official notification letters starting August 22, 2024. These letters will provide detailed instructions on the recall process. Owners will be asked to return their vehicles to authorized dealers to have the buckle switch sensor connection inspected and repaired at no cost.

The recall has been assigned the number 82B by FCA US, LLC, and the National Highway Traffic Safety Administration (NHTSA) has designated the campaign number 24V-510 for this recall.

Steering Wheel Could Unexpectedly Turn

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The secondary steering torque sensor may not be properly calibrated on certain 2018-2023 Ford Mustang, 2018-2020 Ford F-150, 2018-2021 Ford Expedition, and 2018-2021 Lincoln Navigator vehicles. These vehicles are equipped with electronic power assist steering (EPAS) gears, which were installed as replacement service parts and are now found to have potential calibration issues.

This issue came to light when Ford’s Critical Concern Review Group (CCRG) was alerted by the supplier about an assembly problem affecting certain steering gears. To thoroughly understand the extent of this problem, Ford’s CCRG conducted a detailed review that included examining supplier maintenance records, warranty reports, and vehicle testing data. The findings prompted Ford’s Field Review Committee to decide on issuing a recall to address the defect.

The defect report indicates that the electronic Power Assist Steering (EPAS) gears, which were sold as service parts, may have an incorrectly calibrated secondary digital torque sensor in the steering gear. Specifically, the polarity of this sensor may be inverted. If the primary steering torque sensor fails or develops a fault, and the secondary digital torque sensor’s polarity is inverted, the steering wheel could start oscillating without warning. This means the steering wheel might alternate between clockwise and counterclockwise movements when the driver attempts to steer, leading to unintended steering assist from the electronic power steering gear.

This oscillation poses a significant safety risk as it can make steering unpredictable and difficult to control, potentially leading to accidents. Recognizing the severity of this issue, Ford has taken measures to address it.

Ford dealers will update the Power Steering Control Module (PSCM) software in the affected vehicles to correct the calibration issue. This update is intended to ensure the proper functioning of the secondary torque sensor, thereby preventing the unintended steering oscillation.

Owner notification letters were mailed on August 5, 2024, to inform vehicle owners about the recall and the necessary steps to have their vehicles repaired. Ford has assigned this recall the number 24S45, and it is also registered under the National Highway Traffic Safety Administration (NHTSA) campaign number 24E-055.