(Note: Names have been omitted and some information may have been changed to protect client privacy.)
Last November our California lemon law offices were contacted by a woman concerned about transmission problems she was experiencing with her 2008 Saturn Aura XE. This particular model had been recalled a month earlier Continue reading
Almost everyone in California knows of the existence of the California Lemon Laws, but until you are personally involved, you may not be fully aware of what the law entails. The Law Offices of Delsack & Associates have been providing consumers in California with the best lemon law representation since 1987 Continue reading
(Some information about this case study may have been changed to protect the privacy of our clients.)
The Law Offices of Delsack & Associates were recently retained by a lemon law client looking for help with his 2012 Mercedes SS550V, which he believed to be a lemon. He described to us how happy he was, driving his new Mercedes off the dealership lot and how he planned a short trip to San Francisco to show his friend his new Mercedes SS550V. Unfortunately, our client never reached his destination. Continue reading
Are you starting the new year with a vehicle that you think is a lemon? According to the consumer advocate group, Consumers for Auto Reliability and Safety (CARS), automobile manufacturers repurchase approximately 50,000 vehicles a year under the lemon law. Continue reading
The Law Offices of Delsack & Associates have been representing California consumer’s to the highest legal standards for over 25 years. Our California Lemon Law experience have allowed us to successfully represented thousands of clients throughout the state in all types of lemon law cases. We take pride in the fact that almost 100% of our cases are able to reach settlements without litigation, making the process fast and stress free. Our goal is not to be the “largest” lemon law firm in California, but to continue to be the “BEST”. Below is a list of some of our most recent success stories where we helped consumers get settlements for their lemon vehicles:
If you live in California and and think your vehicle could be a lemon, contact our Lemon Law Offices, or fill out our Lemon Law Case Review, for a FREE consultation.
Anywhere in California (free call): 1.888.ExLemon (1-888-395-3666)
In the United States all new automobiles come with a manufacturer’s written warranty. This warranty is a detailed document outlining what repairs the manufacturer will cover, for a specified period of time or until a certain mileage is reached on the vehicle. This warranty is usually accompanied by an implied warranty which is an unwritten promise that the vehicle being sold will meet certain standards and is fit to operate for the purpose in which it is intended to be used. Because this warranty is not written down, it is up to the buyer to prove that the seller withheld information about problems with the vehicle at the time of sale. If a vehicle is being sold “as is” or “with faults” the implied warranty will be void.
When dealing with used cars, warranties becomes more complicated. Some used cars come with the remaining manufacturer’s warranty if the expiration year or mileage limit has not yet been reached and some require the consumer pay to activate it. If the used car dealer picks up the cost of the remaining manufacturer’s warranty, it is considered a car warranty, but if the consumer is asked to pay an extra cost to activate the remaining manufacturer’s car warranty it is usually considered a service contract.
Consumers are often asked if they would like to purchase an extended car warranty. This offer is usually presented towards the end of the manufacturer’s warranty and is actually considered a “service contract. The extended car warranty details what repairs will be covered by the dealer, the manufacturer or an independent company at the expiration point of the manufacturer’s warranty. An extended car warranty does not usually cover everything in the vehicle and can become very complicated. When purchasing an extended warranty, there are five questions you should ask yourself.
Many consumers find that they pay more for the extended car warranty than they earned back from it in covered repair costs. A few exceptions include vehicles with higher rates of mechanical problems, vehicles with expensive extra equipment, or if the contract offers free maintenance.
One misconception about extended warranties is that purchasing one will extend the California lemon law coverage. This is absolutely not true. The California lemon law only covers vehicles which started to have problem during the manufacturer’s written original warranty. Consumer advocates warn those considering an extended car warranty to carefully study what a service contract does — and does not – cover. Any verbal promises made to you should be noted and signed by someone of authority on the warranty contract you are purchasing.
We were recently contacted by a consumer from Glendale, California after he saw a video on our website, www.calemonlaw.com, which featured a woman having the same problem as his, pertaining to a 2009 Mercedes-Benz GL550. While driving on the 405 freeway his vehicle shut off and lose all power. He also had repeated problems with coolant leaks which resulted in the coolant warning light coming on every 3-4 weeks. This problem began just 3 days after he had leased the car. He had taken the car in for repairs on seven (7) separate occasions, but each time was told by the dealer mechanics that they could not find the problems he complained of.
Within a few weeks after retaining our lemon law firm, Mercedes-Benz agreed to repurchase his vehicle under the California Lemon Law. Mercedes-Benz reimbursed our client for all his lease payments, down payment, and registration, less only the legal use fee deduction, and paid our attorney’s fees.
If your vehicle is 2007 or newer and has been having repeated problems that the dealership is unable to fix, please call the Law Offices of Delsack and Associates at our toll-free number 888-Ex-Lemon (888-395-3666) for a free analysis and to learn whether your vehicle qualifies for repurchase under the California Lemon Law.
Our California lemon law attorneys were recently able to obtain a full buyback of a 2011 Dodge Ram 2500 for a client living in the Inland Empire. Although he had only purchased the vehicle in May, 2011 he had 9 repair orders and the vehicle was out of service in the hands of an authorized Dodge dealer for more than 80 days since that time.
The truck was almost brand new with less than 8,000 miles when it was re purchased. Most of the problems pertained to the engine and transmission. The Diagnostic Trouble Codes showed problems with the exhaust pressure sensor, and the transmission fluid sensor, which resulted in transmission hesitation and hard shift, among other problems.
Within just a few weeks we were able to negotiate with Chrysler to repurchase this vehicle under the California lemon law statute which protects California consumers who have purchased or leased vehicles in California which had manufacturing defects. Chrysler paid off the balance of the loan and reimbursed our client for his down payment and all of his monthly payments. Needless to say our client was very pleased with the swift results.
If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.
