Category Archives: Chrysler

News about Chrysler automobile manufacturer. News about Chrysler recalls, technical service bulletins (TSB), and problems regarding Chrysler vehicles.

2023 Chrysler Pacifica PHEV Fire Risk

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A small number of 2023 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV) have encountered a significant safety issue, prompting concerns and a recall. A flaw in the battery system could potentially lead to vehicle fires, a risk that poses a serious threat to both vehicle occupants and property.

At the core of the problem is an off-location 12V isolator post in some of these vehicles. This defect may cause a short circuit in the 12V battery positive (“B+”) circuit, leading to a vehicle fire, regardless of whether the ignition is on or off. The gravity of this issue is evident, as vehicle fires can significantly increase the risk of injury to both the occupants and bystanders, as well as cause extensive property damage.

In response to this discovery, FCA US (Fiat Chrysler Automobiles United States) has initiated a voluntary safety recall for all affected Chrysler Pacifica PHEV models. This recall, identified as B0A by FCA US and 23V-753 in the National Highway Traffic Safety Administration (NHTSA) campaign, aims to address this critical issue.

It’s important to note that the recall stems not from a defective part, but rather from an assembly issue. Specifically, the vehicles in question may have been built with a 12V anti-rotation stud that is incorrectly positioned. The solution involves modifying the isolator to correctly fit this anti-rotation stud, thereby mitigating the risk of a short circuit and subsequent fire.

In the meantime, owners of the affected vehicles are strongly advised to take precautionary measures. FCA US recommends that these vehicles should not be parked inside buildings, structures, or near other vehicles. The reason for this guidance is clear: to minimize the risk of fire spreading and causing further damage and potential injuries. Owners are encouraged to park their vehicles outdoors and away from structures until the necessary repairs are completed.

This recall and the associated risks highlight the complexities and potential dangers inherent in modern automotive technologies, particularly in hybrid and electric vehicles. While these technologies offer numerous benefits, including environmental advantages, they also introduce new challenges in terms of vehicle safety and reliability.

The Chrysler Pacifica PHEV’s recall serves as a reminder of the importance of stringent quality control and thorough testing in vehicle manufacturing. It also underscores the need for quick and decisive action by manufacturers and regulatory bodies when potential safety issues are identified, ensuring the safety and well-being of vehicle users and the general public.

Jeep Grand Cherokee Incorrectly Installed Rear Coil Springs

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Chrysler (FCA) has recently taken steps to address a potential safety issue that could pose a risk to owners of certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The concern revolves around the rear coil springs, which may have been incorrectly installed during the manufacturing process. This misalignment could lead to the complete detachment of the coil spring while the vehicle is in motion, potentially increasing the likelihood of accidents.

In response to reports received in March 2023 about a 2023 Jeep Grand Cherokee experiencing a rear coil spring detachment while driving, FCA US Technical Safety and Regulatory Compliance (TSRC) launched an investigation. The aim was to thoroughly examine the situation, including the design and assembly process of the coil spring, as well as reviewing measurement data for both the part and the affected vehicles. Although no accidents or injuries have been reported thus far, FCA US has decided to initiate a safety recall for the impacted models as a proactive measure.

The defect report indicates that certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles were built with rear coil springs that may not have been properly installed. This installation error could result in the coil spring shifting out of its intended position. If the rear coil spring becomes detached while the vehicle is in motion, it can pose a hazard not only to the occupants of the affected Jeep but also to operators and passengers of other vehicles sharing the road. The sudden detachment of the coil spring without any warning can potentially lead to accidents and cause injuries.

To address this issue, Chrysler authorized dealerships will conduct thorough inspections of the rear coil spring assemblies in the affected vehicles. If any problems are identified, the necessary repairs will be carried out promptly. It is crucial for owners of the impacted Jeep models to have their vehicles inspected to ensure that the rear coil springs are correctly installed, thereby mitigating the risk associated with this issue.

For reference, the safety recall associated with this concern has been assigned the identification number 64A by FCA. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated the corresponding campaign as number 23V-413.

Stall From Unsecured Fuse Inside High Voltage Battery

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Addressing the Issue of Unsecured Fuses and Steps to Take if Your Vehicle is Affected

Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV) have gained popularity for their eco-friendly features and impressive performance. However, recent reports have surfaced regarding a potential safety concern that could affect certain 2022-2023 models. The FCA Technical Safety and Regulatory Compliance (TSRC) organization has identified an issue with an unsecured fuse inside the high voltage battery, which may result in an unexpected loss of drive power.

Discovery of the Issue:
In February 2023, the FCA TSRC organization received its first report of a fuse melting in the HV battery of a 2022 Jeep Wrangler PHEV, drawing immediate attention to the matter. A subsequent incident involving another 2022 Jeep Wrangler PHEV with the same problem prompted the initiation of a comprehensive investigation.

Root Cause and Potential Impact:
The investigation revealed that an incorrect fastener used during vehicle production could increase resistance and generate excess heat at the 200 amp fuse interface. The prolonged exposure to high temperatures could cause the fuse to fail, leading to a loss of motive power. Drivers experiencing this issue might notice a Malfunction Indicator Lamp (MIL) illuminated, changes in drivability, and/or noise originating from the HV battery pack assembly.

Suspect Period and Population:
The suspect period for this issue spans from January 10, 2022, when the incorrect fasteners were introduced, to September 20, 2022, when the use of incorrect fasteners ceased. The identification of the suspect population was determined through careful examination of vehicle and supplier manufacturing records.

Recall and Resolution:
To address this safety concern, Jeep has issued a recall, known as recall number 53A by Chrysler and NHTSA campaign number 23V-303. Owners of affected vehicles will receive notifications instructing them to visit their authorized dealerships. At the dealership, the battery fuse will be inspected, and if necessary, replaced to ensure proper functionality. Additionally, the battery assembly will undergo inspection for signs of charring or discoloration on the bus bars, and if required, will be replaced as part of the resolution process. It is crucial to respond promptly to recall notifications and schedule an appointment with your dealership.

Taking Action if You Suspect Your Vehicle is Affected:
If you believe your Jeep Wrangler PHEV falls within the suspect population or are experiencing any symptoms associated with this issue, it is essential to take the appropriate steps. Firstly, check if you have received a recall notification from Jeep. The notice will provide instructions on how to proceed and schedule an appointment with an authorized dealership. If you have not received a notification but suspect your vehicle may be affected, you can directly contact your local dealership to inquire about the recall and share your concerns.

Conclusion:
The discovery of an unsecured fuse issue affecting certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles is a matter of utmost importance. If you suspect that your vehicle is part of the affected population or are experiencing any relevant symptoms, it is crucial to act swiftly by following the instructions provided in the recall notification or reaching out to your local dealership.

Ram 1500 Engine Stall Due To PCM Issue

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Chrysler (FCA) has recently made an announcement to the public regarding the recall of certain 2021 Ram 1500 vehicles. The reason behind the recall is an unexpected engine stall issue that has been identified in some of the vehicles equipped with 5.7L eTorque engines. An engine stall can cause an increased risk of an accident, which can be life-threatening.

FCA’s Technical Safety and Regulatory Compliance (TSRC) organization initiated an investigation into the matter in January 2023, after receiving several reports regarding the potential stall condition in a 2021 Ram 1500 equipped with the 5.7LeTorque engine. The investigation revealed that the Powertrain Control Module (PCM) software was the root cause of the stall pattern in the affected vehicles.

The vehicles that were manufactured between June 3, 2020, and September 12, 2021, have been identified to have defective powertrain control module software, which can cause an incorrect fuel mixture condition in the engine and eventually result in an engine stall.

Chrysler is notifying owners to bring their vehicles in for repair. According to the defect report, the company has identified 206 customer records, 636 warranty claims, and 53 field reports related to this issue. This recall is expected to affect a significant number of vehicles, and Chrysler is urging all affected vehicle owners to take immediate action to prevent any potential accidents or harm.

If you are an owner of one of the affected vehicles, you are entitled to a free repair. Under the Lemon Law, manufacturers are required to replace or refund the purchase price of a vehicle that has a recurring defect that cannot be repaired within a reasonable number of attempts. If your vehicle is affected and the repair is not successful, you may be eligible for a refund or replacement under this law.

The affected vehicles will be repaired by updating the Powertrain Control Module calibration software. The recall number for this specific recall is 37A, and the NHTSA campaign number is 23V-265. It is important to act immediately if you are an owner of one of these vehicles to avoid any potential safety risks.

2020-2023 Jeep Wrangler Fuel Leak

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Some 2020-2023 model-year Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud that could puncture the fuel tank, potentially starting a fire. The suspect period began in October 2019, when frames with the extra frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used. The frames involved are Mopar Frame Assembly’s and the NHTSA Campaign Number is 23E-023.

The FCA Technical Safety and Regulatory Compliance (TSRC) opened an investigation into the problem as a result of an assembly plant report of some frames containing an extra frame stud. FCA reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. Although there have been no warranty claims or field reports related to the problem, the FCA TSRC have decided to conduct a recall on all affected vehicles.

According to the defect report, some Mopar frame assemblies may have been manufactured with an extra frame stud that, when installed in a vehicle, could contact the fuel tank. Over time, the problem could result in a fuel leak and an increased chance of a fire.

Owners receiving notices will be asked to return to their Chrysler dealer to have their vehicle inspected. If there is a potential problem, the frame stud will be removed and the area will be painted. FCA US, LLC’s number for this recall is 28A and the NHTSA campaign number is 23V-191.

If you are having repeated problems with your Jeep Wrangler and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!

Jeep Safety Alert: Clutch Failures Could Result In A Vehicle Fire

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Jeep is a well-known brand in the automotive industry for producing powerful off-road vehicles. However, in December 2022, Jeep’s Technical Safety and Regulatory Compliance (TSRC) investigators began to receive reports of vehicle fires in certain Jeep Gladiator and Wrangler vehicles. It was found that the fires were related to pressure plate failures, which led to overheating and eventual fires.

An investigation was opened, and it was discovered that the trend of vehicle fires related to failed clutch assemblies was found in vehicles built after Recall 21V-028. In this recall, Chrysler repaired certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions because the clutch pressure plate could overheat and fracture.

In January, FCA received inspection details of a 2023 MY Jeep Wrangler vehicle built after the Recall 21V-028, which experienced a complete clutch failure. FCA US identified 26 customer assistance records, 36 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 5, 2021 to January 12, 2023.

In February 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a safety recall of the affected vehicles. The recall expands and replaces the previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

The remedy is currently under development, and owner notification letters are expected to be mailed in April. In some circumstances, the operator may smell a clutch burning odor and/or clutch slippage before the failure, and may receive cluster warning message. It is important for owners to pay attention to any warning signs and immediately bring their vehicles in for repair.

This is not the first time Jeep has had to issue a recall. In recent years, Jeep has had to recall various models due to issues such as faulty airbags, faulty brake systems, and faulty fuel pumps. While recalls can be inconvenient for owners, they are necessary to ensure the safety of drivers and passengers on the road.

Jeep has always prided itself on producing high-quality, durable vehicles that are built to withstand rugged terrain. However, as with any machine, there is always the potential for failure. It is important for Jeep owners to stay informed about any recalls or issues with their vehicles and to promptly bring them in for repair.

In conclusion, Jeep’s recent recall of certain Gladiator and Wrangler vehicles is a reminder of the importance of vehicle safety and the need for regular maintenance and inspection. The remedy for this recall is currently under development, and owners should pay attention to any warning signs and bring their vehicles in for repair as soon as possible.

Ram Trucks: Potential Fire Risk in Cummins 6.7L Turbo Diesel Engines

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Chrysler will be contacting the owners of certain Ram trucks that are equipped with Cummins 6.7L Turbo Diesel engines, due to a potential fire hazard that may arise from an electrical short in the heater grid relay located in the engine compartment. The issue was brought to the attention of the FCA Technical Safety and Regulatory Compliance (TSRC) organization in October 2022, after the detection of a potential trend of engine compartment fires in vehicles that were built after the recall 21V-798.

According to FCA, there have been six customer assistance records, three warranty claims, and six field reports that may be related to this issue. As a result, the company has identified the potential risks associated with the short circuit and has initiated the recall of affected vehicles to address the issue.

NOTE: Ram truck owners are advised to park their vehicles outside and away from structures until the recall repair has been completed to avoid any potential fire hazards. It is important for owners to take this recall seriously and to get their vehicles repaired as soon as possible to ensure the safety of vehicle occupants and nearby property.

The FCA US, LLC’s number for this recall is 13A, and the NHTSA campaign number is 23V-060. This recall is an expansion of and supersedes recall number 21V-798.

If you own a Ram truck that has been repeatedly repaired for the same issue, you may be eligible to take advantage of your state’s lemon law. The lemon law is designed to protect consumers who purchase defective vehicles, such as Ram trucks, and provides them with legal recourse to seek a refund, replacement or monetary compensation from the manufacturer.

Under the lemon law, the manufacturer is given a certain number of attempts to fix the same problem before the vehicle is considered a “lemon.” If the repairs are unsuccessful, the manufacturer may be required to buy back the vehicle or replace it with a similar one. The exact details of the lemon law can vary by state, so it’s important to check the laws in your specific location to understand your rights and options.

If you believe that your Ram truck may be a lemon, document all the repairs and contact an attorney who specializes in lemon law cases. They can review your case and help you navigate the legal process to get the compensation or resolution that you deserve. Remember, the lemon law is there to protect you, so don’t hesitate to explore your options if you believe that you have been sold a defective vehicle.

Chrysler Pacifica Unexpected Loss Of Power

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Some 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) could experience a loss of drive power. The suspect period began in August 2016, when production of the Chrysler Pacifica began, and ended in January 2023, when Stellantis (Chrysler) started containing vehicles suspect to have the defect.

Chrysler became aware of this issue in August 2022, when the Stellantis Technical Safety and Regulatory Compliance (TSRC) opened an investigation into certain Chrysler Pacifica PHEVs after receiving reports of unexpected loss of motive power. The investigation revealed six customer assistance records, 242 warranty claims, and 59 field reports potentially related to this issue. Chrysler decided to issue a recall.

According to the defect report, there could be an internal transmission wiring connector that could short and unexpectedly shut down the engine. An unexpected engine shut down and a loss of motive power can increase the chance of a vehicle crash.

The remedy is a Product information management (PIM) and Instrument Panel Cluster (IPC) software update for 2017-2018 model year vehicles and a PIM software update for 2019-2023 model year vehicles. This update will provide messaging to the drivers giving them sufficient drive time to exit traffic before the vehicle completely shuts down. Owner notification letters are expected to be mailed out in March 2023. Stellantis number for this recall is 03A and the NHTSA campaign number is 23V-010.

If you are having repeated problems with your Chrysler Pacifica PHEV and think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!