In October 2014, the NHTSA Office of Defects Investigation (ODI) opened an audit query to investigate the delays of recall campaigns 13V-528 and 13V-529, after owners complained about difficulty obtaining service appointments and part availability issues. The NHTSA experienced additional concerns with the administration, execution, and pace of an additional 22 safety recalls as a result of complaints from vehicle owners involving part availability issues, lack of notification, and misinformation from dealers. Continue reading →

In April 2015, Fiat’s Vehicle Safety And Regulatory Compliance deportment began an investigation into certain 2013-2015 Fiat 500 battery electric vehicles after receiving warranty reports of loss of driving power. A review of the problem found that rapid operation of the cruise control speed adjustment switch or accelerator pedal application, while in cruise control, may set a diagnostic trouble code in the Elective Vehicle Control Unit (EVCU). This code will will force the vehicle into safe mode and automatically shift the vehicle into neutral. Once the fault code is set, a key cycle is required to allow the vehicle to shift out of neutral. Continue reading →

In August 2013, Chrysler opened an investigation into certain 2013 Fiat 500e battery electric vehicles because drivers were experiencing excessive noise from the powertrain and loss of drive capability. The investigation found that due to product, process, and rework anomalies, the half shaft joints on the suspect vehicles may not have been engineered and developed for this application. Continue reading →