Category Archives: Lemon Alert

Chevy Equinox & GMC Terrain Engine Stalls From Fuel Starvation

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General Motors (GM) have decided that a defect affecting safety exists in certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. They opened an investigation into the problem in August 2022 after noticing a high rate of warranty returns for the fuel tank pump on some 2021-2022 model year Equinox and Terrain vehicles.

GM’s investigation analyzed field data, defective returned components, and conducted an inspection of the tier two supplier’s facility and manufacturing processes. During this investigation, GM found that the supplier’sf manufacturing team made an unauthorized change in the fuel tank pump rolling force in May 2021 and that this error was discovered and corrected by the supplier’s engineering team on June 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition.

According to the defect report, during a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances. This resulted in the potential for insufficient fuel flow to the engine. If the fuel pump module does not consistently provide sufficient fuel to the engine, the vehicle may stall.

Drivers may notice an illuminated check engine light or experience engine hesitation. If the vehicles stalls, it could be difficult to restart.

Owners receiving notices will be asked to return to their dealers to have the fuel pump module replaced in their vehicles. GM’s number for this recall is N222372310 and the NHTSA campaign number is 23V-013.

Lemon Alert – 2018 Jeep Wrangler SUV Later Release

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The 2018 Jeep Wrangler SUV Later Release, a popular off-road vehicle, has been the subject of numerous recalls and investigations. Many of these problems substantially impair the use, value, or safety of the vehicle. There have been a total of 11 recalls issued for the 2018 model year Jeep Wrangler Later Release. Some of the major issues include problems such as corrosion of the left rear frame section, incorrect transmission park rods, a cruise control system that cannot be canceled, and a voltage regulator that may fail and cause the vehicle to stall.

Although a recall hasn’t been issued since 2021, there are 5 ongoing investigations affecting the 2018 Jeep Wrangler SUV Later Release. These investigations include an examination of frame weld deficiencies, electrical over stress in the air bag ACU, seat belt buckle bracket failures, weld quality deficiencies, and the risk of desiccated air bag inflator ruptures.

The 2018 2018 Jeep Wrangler SUV Later Release has received the highest number of complaints for Jeep Wrangler built in the last fifteen years. Some of the major complaints include:

  • Service Brakes (21)
  • Vehicle Speed Control (15)
  • Fuel/Propulsion System (10)
  • Seats (10)
  • Exterior Lighting (8)
  • SEAT Belts (7)
  • Air Bags (7)
  • Lane Departure (5)
  • Steering (995)
  • Suspension (303)
  • Electrical System (120)
  • Power Train (91)
  • Structure (78)
  • Wheels (54)
  • Electronic Stability Control (46)
  • Engine (42)
  • Visibility/Wiper (33)

These recalls, investigations and complaints are a cause for concern. It is important to note that safety issues and repeated problems could mean your Jeep Wrangler is a Lemon. The California lemon law provides a solution for California consumers who have repeated problems with their vehicles. It applies to all new and many used vehicles, whether purchased or leased, for personal and most small business use.

Call us today at 888-EX-LEMON or 888-395-3666 for a free consultation, or complete the short form at the top of this page.

GM Engine Stalls & Separating Half Shaft Defects

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General Motors (GM) is a well-known automotive manufacturer throughout the world, but even they are not immune to problematic vehicles experiencing safety concerns. Recently, two separate recalls were announced by the National Highway Traffic Safety Administration (NHTSA) that impact certain GM models.

The first recall affects 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The recall is due to a potential rear fuel tank failure that may cause the engine to stall. This is a serious safety risk for drivers and passengers, as a sudden stall in traffic can result in an accident.

The second recall affects the 2023 Chevrolet Blazer and Traverse, 2023 Cadillac XT5 and 2023 GMC Acadia vehicles. The issue with these vehicles is a missing retaining ring in the half-shaft assembly. This can cause the half-shaft to separate from the vehicle, leading to a complete loss of power and control.

If you own one of the vehicles listed in the recalls, it is important to have the problem addressed as soon as possible. If you feel like you have a lemon vehicle that is continually having safety issues, you can take legal action against the manufacturer. Lemon laws vary by state, but in general, a vehicle is considered a lemon if it has a defect that impairs the use, value, or safety of the vehicle and is not repaired after a reasonable number of attempts.

The recent recalls from General Motors highlight the importance of staying informed about potential safety issues with your vehicle. If you own one of the affected vehicles, make sure to have it repaired as soon as possible. If you believe you have a lemon vehicle, seek legal advice to protect your rights and ensure your safety on the road

If you believe you have a lemon vehicle, you can contact a lemon law attorney for advice on your rights and options. You may be entitled to a replacement vehicle, a refund, or compensation for your expenses. If you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

2020 Mercedes Benz GLE Problems

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The 2020 Mercedes Benz GLE is a luxury automobile known for its innovative features and high-performance engine. However, the SUV has also been the subject of a number of customer complaints and recalls due to various problems and defects.

Some of the most common problems reported by customers include passenger air bag not deploying properly, water leaks due to improper welding, active brake assist not engaging, fuel tank leaks, missing information in owner’s manual, detached rear door window trim, and third-row headrests not functioning properly. Other issues include interior switches not illuminating, rear cross member detachment, premature wear of shock absorbers, and failure of driver’s seat fastener bolt.

To address these issues, the manufacturer has issued several recalls, including:

  • Passenger Air Bag may not Deploy Properly
  • Improper Weld May Allow Water To Leak In
  • Active Brake Assist May Not Engage
  • Weld Between Fuel Tank and Filler Pipe May Leak
  • Incorrectly Installed Air Conditioner Drain Hoses
  • Owner’s Manual Missing Information
  • Rear Door Window Trim May Detach
  • Third Row Headrests May Not Function Properly
  • Engine Stall from Water Intrusion into Vehicle

If you own a 2020 Mercedes Benz GLE and have experienced any of these problems or other defects, you may be entitled to a remedy under California Lemon Law. This law provides protection to consumers who have purchased a vehicle that has a significant defect that affects its use, value, or safety, and that cannot be repaired after a reasonable number of attempts. If you are experiencing problems with your vehicle, it is important to consult with an experienced Lemon Law attorney who can help you understand your rights and take action to get the compensation you deserve.

In conclusion, the 2020 Mercedes Benz GLE is a high-performance luxury vehicle that has received numerous customer complaints and has been the subject of several recalls due to various problems and defects. If you are experiencing issues with your vehicle, it is important to know your rights under the California Lemon Law and to seek the help of a knowledgeable attorney who can help you get the compensation you deserve.

2023 Kia Telluride Illuminated Air Bag Warning Light

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Certain 2023 Kia Telluride automobiles could experience an illuminated air bag warning light due to a manufacturing error affecting the second row seat side air bags. Owner notifications are expected to be sent out at the end of February.

Kia became aware of the problem late December 2022 when the Kia Technical Assistance Center received a report from a dealer about a damaged second row seat side airbag wire harness in a 2023 Telluride. Kia stopped shipping the 2023 Telluride vehicles and conducted an inspection of 2,219 vehicles at the plant. Twenty out of 2,219 vehicles had a wire harness that contacted the seat frame, though no damage to the harness was identified, there was no airbag warning light illuminations, and no wire harness contact with the seat frame was found in the remaining inspected vehicles. Kia Georgia informed Kia Safety Office of Inspection about the results of the investigation and a recall was initiated.

According to the defect report, the side airbag wire harness in the second row seat cushion assembly was manufactured with the incorrect length. The wire harness could become damaged if it contacts the seat frame when the seat is folded or adjusted. If the wire harness is damaged, the second row seat side airbag(s) may not deploy in a crash, increasing the risk of injury.

Owners receiving notices will be asked to return to their dealerships to have the wire harness inspected and replace, or secure the air bag wire harnesses, as necessary. Kia’s number for this recall is SC262 and the NHTSA campaign number is 23V-035.

The potential number of 2023 Kia Telluride vehicles affected by this recall is 1,943.

If you are having repeated problems with your 2023 Kia Telluride and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

External Coolant Pump Could Short Circuit And Cause A Vehicle Fire

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Automobile manufacturers Porsche and Bentley Motors will be contacting the owners of certain 2017-2021 model vehicles because of a problem with the external coolant pump in the climate control system of their vehicles.

Porsche became aware of this problem at the end of December 2022, when they were contacted by their coolant pump manufacturer about a potential malfunction of the electric external coolant pump used in the climate control system. An investigation was opened and Porsche reviewed whether there were any possible common influences that could have contributed to the problem. (e.g. Extreme Temperatures, A Corrosive Medium, Special Driving/Customer Behavior, etc.) In January, Porsche determined a safety defect existed and decided to recall the subject vehicles. During this time, Porsche informed Bentley of their investigation because certain Continental GT and GTC vehicles were manufactured with the same pump.

The vehicles affected include:

2020 Bentley Continental GT
2020 Bentley Continental GTC
2017-2021 Porsche Panamera
2017-2021 Porsche Panamera 4
2017-2021 Porsche Panamera GTS
2017-2021 Porsche Panamera Turbo

According to the defect report, some 2017-2021 Porsche Panemera and 2020 Bentley Continental vehicles may have been manufactured with an electric climate control coolant pump that could experience humidity ingress. The humidity could cause a short circuit and, in some instances, thermal damage to the external coolant pump. In rare circumstances, the thermal damage to the harness could progress into a fire.

On the affected vehicles, vehicle occupants may notice an issue with the Climate Control system or reduced performance when using the Residual Heat function. (This allows the vehicle to be heated after the ignition has been switched off, using the remaining heat in a warm engine). On vehicles fitted with a W12 engine, an Engine Management Light could also illuminate.

Dealers will replace the external coolant pump and will inspect and replace the plug-in connection, as necessary.
Porsche’s number for this recall is APA1and the NHTSA campaign number is 23V-033
Bentley’s number for this recall is RE23/02 (RC67) and the NHTSA campaign number is 23V-034.

2022 Hyundai Santa Fe PHEV Fuel Leak Could Lead To Fire

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A small number of 2022 Hyundai Santa Fe Plug-In Hybrid Vehicles (PHEVs) could experience fuel tank leaks that could increase the risk of a fire. Occupants may detect a fuel smell and/or visible fuel leak associated with this condition.

The problem began in December 2022 when Hyundai first heard of reports of leaking fuel from the fuel tanks of certain 2022 model year Santa Fe PHEVs. Hyundai continued to investigate the condition with the supplier, and based on manufacturing information provided by the supplier, identified the suspect population of Hyundai vehicles likely equipped with defective fuel tanks to be between April 7, 2022, through April 9, 2022.

According to the defect report, certain fuel tanks may have been improperly manufactured, resulting in a fuel leak at the seam between the tank halves. A fuel leak in the presence of an ignition source can increase the risk of a fire. Based on this information, Hyundai decided to conduct a safety recall to replace the fuel tank assemblies on the suspect vehicles in the U.S. and Canadian markets.

Description of the Cause: Insufficient molding caused by a malfunction of the material grinder prior to mold extrusion.

Owners receiving notices will be asked to return to their dealers to have the fuel tank inspected and replaced as necessary. Owners who detect a fuel smell and/or visible fuel leak associated with this
condition should contact their Hyundai dealership immediately. Hyundai’s number for this recall is 240 and the NHTSA campaign number is 23V-028.

As of the date of this filing, Hyundai has confirmed no unique incident reporting a fuel leak in the U.S. There are no confirmed crashes, injuries, or fires related to this condition. This recall was decided based on three (3) incidents occurring in Europe.

Chrysler Pacifica Unexpected Loss Of Power

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Some 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) could experience a loss of drive power. The suspect period began in August 2016, when production of the Chrysler Pacifica began, and ended in January 2023, when Stellantis (Chrysler) started containing vehicles suspect to have the defect.

Chrysler became aware of this issue in August 2022, when the Stellantis Technical Safety and Regulatory Compliance (TSRC) opened an investigation into certain Chrysler Pacifica PHEVs after receiving reports of unexpected loss of motive power. The investigation revealed six customer assistance records, 242 warranty claims, and 59 field reports potentially related to this issue. Chrysler decided to issue a recall.

According to the defect report, there could be an internal transmission wiring connector that could short and unexpectedly shut down the engine. An unexpected engine shut down and a loss of motive power can increase the chance of a vehicle crash.

The remedy is a Product information management (PIM) and Instrument Panel Cluster (IPC) software update for 2017-2018 model year vehicles and a PIM software update for 2019-2023 model year vehicles. This update will provide messaging to the drivers giving them sufficient drive time to exit traffic before the vehicle completely shuts down. Owner notification letters are expected to be mailed out in March 2023. Stellantis number for this recall is 03A and the NHTSA campaign number is 23V-010.

If you are having repeated problems with your Chrysler Pacifica PHEV and think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!