Category Archives: Lemon Alert

Ford Bronco & Maverick Undetected Low Battery

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In recent years, advancements in automotive technology have led to increasingly sophisticated control systems within vehicles, aimed at enhancing performance, efficiency, and safety. However, with these advancements come the potential for unforeseen challenges and issues to arise.

One such challenge has been identified in certain models of Ford vehicles, specifically the 2021-2024 Ford Bronco Sport and the 2022-2023 Ford Maverick. The concern centers around the failure of the body control module (BCM) and powertrain control module (PCM) to accurately detect changes in the state of charge of the 12-volt battery. This oversight has significant implications, as it could result in a loss of drive power, thereby increasing the risk of accidents and compromising the safety of both drivers and passengers.

The issue first came to light in October 2023, when the National Highway Traffic Safety Administration’s Office of Defects Investigation (NHTSA ODI) initiated an inquiry following reports of loss of motive power (LOMP) and subsequent loss of 12-volt accessories in 2021 model year Bronco Sport vehicles. Upon receiving 29 potentially relevant Vehicle Owner Questionnaires (VOQs) from NHTSA, Ford’s Critical Concern Review Group (CCRG) promptly launched an investigation to delve deeper into the matter.

Subsequent testing and analysis revealed a fundamental flaw in the BCM and PCM calibrations, rendering them incapable of accurately detecting battery failure in the affected vehicles. This deficiency becomes particularly pronounced during instances where the alternator struggles to meet the electrical load demand or during Auto Stop-Start events. As a result, drivers may experience unexpected loss of drive power, posing a serious safety hazard.

In response to these findings, Ford’s Field Review Committee took decisive action and authorized a vehicle recall to address the underlying issue. Under the recall, authorized dealerships will undertake corrective measures by re-calibrating the BCM and PCM to ensure accurate monitoring of the 12-volt battery state of charge. The recall process is expected to commence soon, with owner notification letters slated to be mailed out on May 13, 2024.

However, the implications of this issue extend beyond the immediate safety concerns. Ford acknowledges a significant number of warranty reports, field reports, and customer complaints related to this issue, totalling 917, 11, and 54 respectively. Moreover, there have been alarming reports of three unverified incidents of fire and two property damage claims allegedly linked to this concern. These statistics underscore the urgency of addressing the issue promptly and comprehensively.

In light of these developments, Ford has assigned a unique recall number, 24S24, and the corresponding NHTSA campaign number is 24V-267.

Airbag May Not Deploy In Subaru Outback And Legacy Vehicles

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This matter came to light in February 2024 when Subaru initiated an investigation after receiving returned parts from reports indicating airbags failing to deploy as intended. Subaru collaborated with the supplier and submitted an equipment recall (24E-016) to the National Highway Traffic Safety Administration (NHTSA), signalling the commencement of evaluations regarding the safety implications for Subaru vehicles and the potentially impacted population. Subaru made the decision in March to launch a comprehensive safety recall campaign.

Digging into the technicalities of the issue, the defect report highlights a convergence of factors contributing to the capacitor cracking. It suggests that the utilization of alternate component sub-suppliers during short-term natural disaster recovery, combined with certain supplier processing methods, may have led to this vulnerability. Specifically, it’s noted that during a specific production period at a particular supplier, the ODS Sensor Printed Circuit Board (PCB) might have undergone deformation, thereby initiating cracks in the capacitor. Over time, these cracks could permit moisture ingress into the capacitor, ultimately resulting in a short circuit.

The ramifications of this malfunction are significant. When a short circuit occurs, indicators such as the SRS airbag system warning lamp and the front passenger’s frontal airbag OFF indicator illuminate. This signifies a potential failure of the front passenger airbag to deploy in specific crash scenarios, thus elevating the risk of injury to the occupant in the respective seat.

In response to this concern, Subaru has outlined a comprehensive course of action. Owners of the affected vehicles will be contacted and requested to visit authorized dealerships for the replacement of ODS sensors on the front passenger seat. Initial communication regarding the safety risk is anticipated to be dispatched by May 21, 2024, in the form of interim letters. A subsequent letter will follow once the remedy procedure is finalized. To facilitate communication and tracking, Subaru has assigned the recall number WRA-24, with the NHTSA campaign number denoted as 24V-227.

Jaguar I-Pace EV Fire Risk When Parked

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Jaguar I-PaceIn a recent development, owners of 2019 Jaguar I-Pace vehicles are being urged to take immediate action due to a critical safety concern that could potentially lead to vehicle fires. The issue revolves around battery packs manufactured within a specific time frame, which have been identified as prone to technical faults, posing a significant risk of thermal overload.

The affected battery packs, produced between March 1, 2018, and May 31, 2018, have exhibited several technical deficiencies that increase the likelihood of short circuits within the battery cells. These short circuits generate excessive heat, particularly when the battery state of charge exceeds approximately 85%, ultimately triggering a thermal overload condition.

While some vehicles have undergone modifications through a previous safety recall (H441), mitigating the risk to some extent, Jaguar is ensuring the safety of all potentially affected vehicles and a new safety recall, identified as H484, has been initiated to address this critical issue.

The ramifications of a vehicle thermal overload event, such as fire or smoke, are severe and pose significant risks to occupants and bystanders alike. Occupant injury, damage to property, and even injury to persons outside the vehicle are potential outcomes of such incidents, underscoring the urgency of addressing this issue promptly and comprehensively.

In response to this safety concern, Jaguar has outlined interim measures for affected vehicle owners to mitigate the risk until a permanent solution is implemented. Owners are advised to park and charge their vehicles outdoors, away from structures, and to limit charging to a maximum of 75% state of charge. These precautions aim to minimize the risk of thermal overload incidents until the necessary repairs are completed.

Notification letters are scheduled to be dispatched to affected owners starting April 26, 2024. The recall process, identified by the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-183, aims to rectify the underlying issue and ensure the safety and peace of mind of Jaguar I-Pace owners.

It’s imperative for owners of 2019 Jaguar I-Pace vehicles to heed this safety warning and comply with the manufacturer’s instructions promptly. Failure to address this issue in a timely manner could potentially lead to catastrophic consequences. Additionally, owners are encouraged to stay informed about further developments regarding the recall and to take appropriate action as advised by Jaguar and regulatory authorities.

NOTE: This recent safety recall, identified by NHTSA Recall Number 24V-183, is not the first instance where concerns regarding the same problem have been raised. Previous recalls, such as, NHTSA Recall Numbers 24V-085, 23V-709, and 23V-369, have also addressed issues related to thermal overload and potential fire hazards in Jaguar I-Pace vehicles. These recalls underscore the seriousness of the underlying technical issues and the manufacturer’s ongoing efforts to rectify them. Owners should be vigilant and proactive in responding to these recalls to ensure the safety and integrity of their vehicles.

Hyundai Genesis Oil Feed Pipe Leak

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Hyundai Motor America (HMC) is reaching out to owners of specific Genesis G70, G80, and G90 vehicles equipped with a 3.3-liter V6 turbocharged engine about a crucial safety concern. This issue involves the oil feed pipe that could potentially deteriorate and lead to oil leakage, posing a risk of engine compartment fires.

What’s the Problem?

The defect lies in the left hand (LH) turbocharger oil supply pipe within these vehicles. Prolonged exposure to high temperatures in the engine compartment can cause this pipe to crack, potentially resulting in oil leaks onto the exhaust manifold. Such leaks significantly increase the risk of engine compartment fires.

Investigation and Decision to Recall

HMC initiated an investigation into this issue in June 2023 after reports of similar incidents in foreign markets. The Data Review Committee (DRC) noted a concerning trend of turbocharger oil supply pipe repairs during colder seasons. After escalating the investigation to the Technical Review Committee (TRC) in February 2024, HMC confirmed the need for a safety recall.

The TRC observed repeat repairs related to a prior recall (Recall 003G – 19V-538) addressing oil leak issues caused by insufficient swaging of the turbocharger oil supply pipe fitting. The affected vehicles, including those addressed in the previous recall, were manufactured before a material change to stainless steel pipes was implemented by the supplier around August 2021.

Affected Vehicles and Reports

The recall affects approximately:

  • 14,186 model year 2019-2022 Genesis G70 vehicles
  • 7,372 model year 2018-2020 Genesis G80 vehicles
  • 6,881 model year 2017-2022 Genesis G90 vehicles

As of January 15, 2024, HMC has received 81 reports alleging the defect in the U.S. market. However, no confirmed crashes, injuries, or fires related to this issue have been reported.

Signs of Trouble

Owners should remain vigilant for signs indicating a potential problem with the oil feed pipe, including:

  • White smoke
  • Burning smell
  • Oil leaking onto ground surfaces

What Next?

All affected vehicle owners will receive notification by first-class mail, providing instructions to visit a Genesis retailer for replacement of the LH turbocharger oil supply pipe. The recall number assigned to this issue is 019G. The NHTSA campaign number is 24V-191, replacing the previous recall number 19V-538. Vehicles previously serviced under recall 19V-538 will require another repair.

RAV 4 SUV Squeaks And Brake Problems

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The Toyota RAV4 is known as a compact SUV renowned for its dependable performance, adaptability, and impressive fuel efficiency. While it has earned a commendable reputation overall, certain model years have seen reported issues, prompting owners to navigate through a spectrum of challenges.

Some common problems experienced by RAV4 owners include:

Brake problems emerge as a recurring concern among RAV4 drivers, including issues such as premature brake pad and rotor wear, disconcerting brake noises, and unsettling brake fluid leaks. These problems not only compromise safety but also demand timely intervention from skilled mechanics to conduct thorough inspections and execute requisite repairs. The intricate interplay of brake system components necessitates meticulous attention to detail to ensure optimal functionality.

Another issue encountered by RAV4 owners revolves around squeaking noises emanating from various areas of the vehicle. These auditory disturbances could originate from suspension bushings, brake pads, or even interior trim pieces, confounding both drivers and mechanics alike in their quest for pinpointing the exact source. Addressing squeaking noises entails a systematic diagnostic approach, coupled with the technical acumen to remedy underlying causes effectively.

Transmission issues represent a notable headache for certain RAV4 owners, manifesting in the form of erratic shifting patterns, disconcerting hesitation, or ominous slipping sensations. Tackling these transmission problems often entails a multifaceted approach, including fluid replenishment, software updates, and in more severe instances, complete transmission overhauls.

Electrical problems cast a shadow of uncertainty over RAV4 ownership experiences, as drivers contend with an electrical system susceptible to a myriad of maladies. From temperamental sensors to glitchy infotainment interfaces and vexing electrical shorts.

Certain RAV4 models have encountered engine-related issues, ranging from excessive oil consumption and rough idling to outright engine stalling. These afflictions, though relatively rare, underscore the imperative of adhering to stringent maintenance protocols and promptly addressing emerging issues to safeguard the longevity and performance of the vehicle’s powerplant.

Subaru EyeSight Collision Detection: Safety and Consumer Concerns

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Subaru EyeSightSubaru’s EyeSight collision detection system is a significant advancement in automotive safety technology, offering drivers an extra layer of protection on the road. The technology works by utilizing a combination of cameras and sensors that detect vehicles ahead and objects surrounding the Subaru vehicle. If the system anticipates a potential collision, it intervenes by automatically reducing engine power, helping to mitigate the force of impact and potentially preventing accidents.

Which Subaru Cars Have EyeSight?

EyeSight technology is available across several models in Subaru’s lineup, including the Impreza, Outback, Legacy, Crosstrek, Ascent, Forester, and WRX. With its widespread adoption, many drivers have come to rely on EyeSight as a crucial safety feature, particularly in congested traffic or challenging driving conditions.

However, despite its touted benefits, Subaru EyeSight has not been without its share of problems and consumer complaints. In recent years, reports of issues with EyeSight technology have surfaced, prompting concerns among Subaru owners and leading to legal actions.

Problems and Consumer Complaints

A nationwide class-action lawsuit filed in New Jersey federal court highlighted serious allegations regarding defects in Subaru vehicles equipped with EyeSight driver assist technology. According to consumers, these defects pose significant safety risks, with complaints ranging from malfunctions in the lane assist function to problems with the automatic braking system. One recurring issue reported by drivers is the system’s tendency to engage without reason, causing the lane assist function to intervene unexpectedly. Such erratic behavior can lead to confusion and potentially hazardous driving situations, undermining the confidence that drivers place in the technology.

Another common complaint revolves around the automatic braking system, which is designed to intervene in emergencies to prevent collisions. However, some Subaru owners have reported instances where the system failed to activate when needed or, conversely, activated unnecessarily, leading to abrupt stops and potentially dangerous situations on the road.

“Eyesight Unavailable”

In addition to concerns about functionality, some drivers have encountered frustration with the system displaying an “Eyesight Unavailable” message. This message can appear for various reasons, including camera obstructions, adverse weather conditions, or technical malfunctions. While the intention behind this message is to ensure the system’s reliability, its occurrence can leave drivers feeling vulnerable and uncertain about their vehicle’s safety features.

Despite the challenges and consumer complaints surrounding Subaru EyeSight, it’s essential to recognize the ongoing efforts by Subaru and other automakers to enhance the safety and reliability of their advanced driver assistance systems. As technology continues to evolve, addressing these concerns and improving the functionality of collision detection systems will be paramount in ensuring the safety and confidence of drivers on the road.

Phantom Braking Issue In Certain 2023 Chevrolet Colorado and GMC Canyon Trucks

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2023 Chevrolet Colorado and GMC CanyonIn the realm of automotive safety, the emergence of advanced driver assistance systems (ADAS) has promised to revolutionize the driving experience, offering heightened levels of safety and convenience. However, as with any technological advancement, occasional glitches and malfunctions can arise, potentially jeopardizing the safety of drivers and passengers alike. Such is the case with the “phantom braking” issue that has plagued certain 2023 Chevrolet Colorado and GMC Canyon trucks.

The issue came to light in September 2023, when reports of unexpected automatic emergency braking (AEB) incidents surfaced in General Motors (GM) vehicles in China. GM initiated an investigation through its Speak Up For Safety (SUFS) program, aiming to identify the root cause of the problem and implement appropriate corrective measures.

Upon investigation, it was discovered that the faulty behavior stemmed from the Front Camera Module (FCM) system, a crucial component responsible for detecting obstacles and triggering AEB when necessary. Under certain conditions, the FCM’s software exhibited erroneous detection of obstacles, resulting in unwarranted activation of the AEB system. This phenomenon, referred to as “phantom braking,” poses a significant safety risk, potentially leading to accidents and injuries.

GM, in collaboration with its supplier, conducted rigorous testing and analysis to pinpoint the underlying cause of the malfunction. This involved examination of field data from various sources, including different versions of the FCM software, vehicles produced in different periods, and reports from both the U.S. and China.

A total of 234 field complaints in the U.S. were potentially linked to the phantom braking issue. Among these incidents, four resulted in accidents, with three causing minor injuries to occupants. GM’s Safety Field Action Decision Authority (SFADA) made the decision to initiate a safety recall in February 2024.

The recall, identified by GM as A232424660 and by the National Highway Traffic Safety Administration (NHTSA) as campaign number 24V-133, involves a corrective measure aimed at rectifying the software glitch in the FCM. Authorized dealerships will apply updates to the FCM software, effectively addressing the root cause of the phantom braking issue and restoring the intended functionality of the AEB system.

In conclusion, while the emergence of advanced driver assistance systems has undoubtedly enhanced automotive safety, incidents such as the phantom braking issue serve as a stark reminder of the importance of vigilance and proactive intervention. Through swift action and collaboration between manufacturers, suppliers, and regulatory agencies, the automotive industry can continue to push the boundaries of safety innovation, ensuring that drivers can enjoy the benefits of technology without compromising their well-being on the road.

Jeep Safety Alert: Windshield Defrosting Systems

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Chrysler (FCA) will be contacting the owners of certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee over a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) related to windshield defrosting and defogging systems. Owners of affected vehicles are urged to take immediate action to rectify this potentially hazardous issue.

In June 2023, FCA Technical Safety and Regulatory Compliance (TSRC) organization received reports indicating a potential malfunction in the windshield defrost system of certain 2021-2024 Jeep Wrangler Plug In Hybrid Electric Vehicles (PHEVs) and 2022-2024 Jeep Grand Cherokee PHEVs. This issue raised concerns about the vehicles’ compliance with FMVSS.

An investigation conducted by FCA determined that a subset of these vehicles may have been built with incorrectly programmed hybrid control processor (HCP) software. This flaw could result in the disabling of the windshield defrost system under specific conditions. The affected period for the Jeep Wrangler spans from September 2, 2020, to August 24, 2023, while for the Jeep Grand Cherokee, it extends from July 23, 2021, to December 5, 2023.

A disabled windshield defrost system poses a significant safety risk, as it can impair outward visibility during critical driving conditions, potentially leading to accidents. In response to this safety concern, FCA has initiated a voluntary safety recall of the affected vehicles.

To address the issue, authorized dealerships will update the HCP software to rectify the programming error. This corrective action aims to restore the proper functioning of the windshield defrosting and defogging systems, ensuring optimal visibility and driving safety for affected vehicle owners and occupants. This recall, identified as recall number 04B by Chrysler, carries the NHTSA campaign number 24V-111.