Category Archives: Lemon Alert

RAV 4 SUV Squeaks And Brake Problems

Posted on by

The Toyota RAV4 is known as a compact SUV renowned for its dependable performance, adaptability, and impressive fuel efficiency. While it has earned a commendable reputation overall, certain model years have seen reported issues, prompting owners to navigate through a spectrum of challenges.

Some common problems experienced by RAV4 owners include:

Brake problems emerge as a recurring concern among RAV4 drivers, including issues such as premature brake pad and rotor wear, disconcerting brake noises, and unsettling brake fluid leaks. These problems not only compromise safety but also demand timely intervention from skilled mechanics to conduct thorough inspections and execute requisite repairs. The intricate interplay of brake system components necessitates meticulous attention to detail to ensure optimal functionality.

Another issue encountered by RAV4 owners revolves around squeaking noises emanating from various areas of the vehicle. These auditory disturbances could originate from suspension bushings, brake pads, or even interior trim pieces, confounding both drivers and mechanics alike in their quest for pinpointing the exact source. Addressing squeaking noises entails a systematic diagnostic approach, coupled with the technical acumen to remedy underlying causes effectively.

Transmission issues represent a notable headache for certain RAV4 owners, manifesting in the form of erratic shifting patterns, disconcerting hesitation, or ominous slipping sensations. Tackling these transmission problems often entails a multifaceted approach, including fluid replenishment, software updates, and in more severe instances, complete transmission overhauls.

Electrical problems cast a shadow of uncertainty over RAV4 ownership experiences, as drivers contend with an electrical system susceptible to a myriad of maladies. From temperamental sensors to glitchy infotainment interfaces and vexing electrical shorts.

Certain RAV4 models have encountered engine-related issues, ranging from excessive oil consumption and rough idling to outright engine stalling. These afflictions, though relatively rare, underscore the imperative of adhering to stringent maintenance protocols and promptly addressing emerging issues to safeguard the longevity and performance of the vehicle’s powerplant.

Subaru EyeSight Collision Detection: Safety and Consumer Concerns

Posted on by

Subaru EyeSightSubaru’s EyeSight collision detection system is a significant advancement in automotive safety technology, offering drivers an extra layer of protection on the road. The technology works by utilizing a combination of cameras and sensors that detect vehicles ahead and objects surrounding the Subaru vehicle. If the system anticipates a potential collision, it intervenes by automatically reducing engine power, helping to mitigate the force of impact and potentially preventing accidents.

Which Subaru Cars Have EyeSight?

EyeSight technology is available across several models in Subaru’s lineup, including the Impreza, Outback, Legacy, Crosstrek, Ascent, Forester, and WRX. With its widespread adoption, many drivers have come to rely on EyeSight as a crucial safety feature, particularly in congested traffic or challenging driving conditions.

However, despite its touted benefits, Subaru EyeSight has not been without its share of problems and consumer complaints. In recent years, reports of issues with EyeSight technology have surfaced, prompting concerns among Subaru owners and leading to legal actions.

Problems and Consumer Complaints

A nationwide class-action lawsuit filed in New Jersey federal court highlighted serious allegations regarding defects in Subaru vehicles equipped with EyeSight driver assist technology. According to consumers, these defects pose significant safety risks, with complaints ranging from malfunctions in the lane assist function to problems with the automatic braking system. One recurring issue reported by drivers is the system’s tendency to engage without reason, causing the lane assist function to intervene unexpectedly. Such erratic behavior can lead to confusion and potentially hazardous driving situations, undermining the confidence that drivers place in the technology.

Another common complaint revolves around the automatic braking system, which is designed to intervene in emergencies to prevent collisions. However, some Subaru owners have reported instances where the system failed to activate when needed or, conversely, activated unnecessarily, leading to abrupt stops and potentially dangerous situations on the road.

“Eyesight Unavailable”

In addition to concerns about functionality, some drivers have encountered frustration with the system displaying an “Eyesight Unavailable” message. This message can appear for various reasons, including camera obstructions, adverse weather conditions, or technical malfunctions. While the intention behind this message is to ensure the system’s reliability, its occurrence can leave drivers feeling vulnerable and uncertain about their vehicle’s safety features.

Despite the challenges and consumer complaints surrounding Subaru EyeSight, it’s essential to recognize the ongoing efforts by Subaru and other automakers to enhance the safety and reliability of their advanced driver assistance systems. As technology continues to evolve, addressing these concerns and improving the functionality of collision detection systems will be paramount in ensuring the safety and confidence of drivers on the road.

Phantom Braking Issue In Certain 2023 Chevrolet Colorado and GMC Canyon Trucks

Posted on by

2023 Chevrolet Colorado and GMC CanyonIn the realm of automotive safety, the emergence of advanced driver assistance systems (ADAS) has promised to revolutionize the driving experience, offering heightened levels of safety and convenience. However, as with any technological advancement, occasional glitches and malfunctions can arise, potentially jeopardizing the safety of drivers and passengers alike. Such is the case with the “phantom braking” issue that has plagued certain 2023 Chevrolet Colorado and GMC Canyon trucks.

The issue came to light in September 2023, when reports of unexpected automatic emergency braking (AEB) incidents surfaced in General Motors (GM) vehicles in China. GM initiated an investigation through its Speak Up For Safety (SUFS) program, aiming to identify the root cause of the problem and implement appropriate corrective measures.

Upon investigation, it was discovered that the faulty behavior stemmed from the Front Camera Module (FCM) system, a crucial component responsible for detecting obstacles and triggering AEB when necessary. Under certain conditions, the FCM’s software exhibited erroneous detection of obstacles, resulting in unwarranted activation of the AEB system. This phenomenon, referred to as “phantom braking,” poses a significant safety risk, potentially leading to accidents and injuries.

GM, in collaboration with its supplier, conducted rigorous testing and analysis to pinpoint the underlying cause of the malfunction. This involved examination of field data from various sources, including different versions of the FCM software, vehicles produced in different periods, and reports from both the U.S. and China.

A total of 234 field complaints in the U.S. were potentially linked to the phantom braking issue. Among these incidents, four resulted in accidents, with three causing minor injuries to occupants. GM’s Safety Field Action Decision Authority (SFADA) made the decision to initiate a safety recall in February 2024.

The recall, identified by GM as A232424660 and by the National Highway Traffic Safety Administration (NHTSA) as campaign number 24V-133, involves a corrective measure aimed at rectifying the software glitch in the FCM. Authorized dealerships will apply updates to the FCM software, effectively addressing the root cause of the phantom braking issue and restoring the intended functionality of the AEB system.

In conclusion, while the emergence of advanced driver assistance systems has undoubtedly enhanced automotive safety, incidents such as the phantom braking issue serve as a stark reminder of the importance of vigilance and proactive intervention. Through swift action and collaboration between manufacturers, suppliers, and regulatory agencies, the automotive industry can continue to push the boundaries of safety innovation, ensuring that drivers can enjoy the benefits of technology without compromising their well-being on the road.

Jeep Safety Alert: Windshield Defrosting Systems

Posted on by

Chrysler (FCA) will be contacting the owners of certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee over a failure to comply with Federal Motor Vehicle Safety Standards (FMVSS) related to windshield defrosting and defogging systems. Owners of affected vehicles are urged to take immediate action to rectify this potentially hazardous issue.

In June 2023, FCA Technical Safety and Regulatory Compliance (TSRC) organization received reports indicating a potential malfunction in the windshield defrost system of certain 2021-2024 Jeep Wrangler Plug In Hybrid Electric Vehicles (PHEVs) and 2022-2024 Jeep Grand Cherokee PHEVs. This issue raised concerns about the vehicles’ compliance with FMVSS.

An investigation conducted by FCA determined that a subset of these vehicles may have been built with incorrectly programmed hybrid control processor (HCP) software. This flaw could result in the disabling of the windshield defrost system under specific conditions. The affected period for the Jeep Wrangler spans from September 2, 2020, to August 24, 2023, while for the Jeep Grand Cherokee, it extends from July 23, 2021, to December 5, 2023.

A disabled windshield defrost system poses a significant safety risk, as it can impair outward visibility during critical driving conditions, potentially leading to accidents. In response to this safety concern, FCA has initiated a voluntary safety recall of the affected vehicles.

To address the issue, authorized dealerships will update the HCP software to rectify the programming error. This corrective action aims to restore the proper functioning of the windshield defrosting and defogging systems, ensuring optimal visibility and driving safety for affected vehicle owners and occupants. This recall, identified as recall number 04B by Chrysler, carries the NHTSA campaign number 24V-111.

VW & Audi – Fuel Tank Suction Pump Failure

Posted on by

Volkswagen Group of America, Inc. (Volkswagen) will be contacting the owners of certain front-wheel drive Volkswagen and Audi vehicles because the suction jet pump seal inside the fuel tank could fail. This failure could allow fuel to flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

The problems started in August 2016 when Volkswagen determined there was a defect affecting vehicles built with a specific suction jet pump. A Recall (16V-647) was issued and the affected vehicles received an improved version (Version 1.1) of suction jet pump.

In April 2018 Volkswagen started to receive their first reports of suction jet pump failures and an investigation was started. During an analysis of these warranty claims and customer complaints (VOQ’s), the evaluation of the field performance of the improved version of the suction jet pump indicated an increased failure rate. The topic was discussed at the Product Safety Committee’s of Volkswagen and Audi and a recall for all front wheel drive vehicles that have been equipped with the improved version was decided (based on 1410 warranty claims on FWD vehicles with repair dates between 05/01/2016 and 12/31/2023)

The vehicles affected include:
2015-2020 Audi A3 Sedan
2015-2019 Audi A3 Cabriolet
2019-2020 Volkswagen Jetta GLI
2018 Volkswagen Golf Sportwagen GP
2018-2019 Volkswagen Golf Sportwagen A7
2015-2017 Volkswagen Golf Sportwagen
2015-2020 Volkswagen Golf GTI
2015-2020 Volkswagen Golf A7

The recall remedy component is a redesigned suction jet pump (Version 2.0) and has incorporated multiple changes/improvements. The remedy part has the part number 5Q0.201.029 A, the recalled part has the part number 5Q0.201.029.

Owners receiving notices will be instructed to return to their dealers to have the suction pump replaced. Volkswagen’s numbers for this recall are VW: 20UF/Audi: 20YF. The NHTSA campaign number is 24V-110. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed.

The Steering Knuckle And Strut May Be Loose In Certain 2023 Ford Explorer Vehicles

Posted on by

In a recent announcement, Ford has highlighted a critical concern affecting a specific subset of its 2023 Ford Explorer vehicles. The issue revolves around the right-front lower fastener connecting the steering knuckle and strut, which may either be loose or missing altogether. This problem can have significant repercussions on the vehicle’s performance and safety.

A loose or missing connection between the knuckle and strut can lead to improper tire alignment, potentially causing steering pulls or requiring increased steering effort. Moreover, the proximity of the brake hose to the tire in this compromised setup poses an additional risk. If the hose comes into contact with the tire, it may sustain damage resulting in a brake fluid leak, ultimately leading to a loss of braking ability. These circumstances significantly elevate the likelihood of a crash, underscoring the severity of the situation.

Upon receiving a report of a missing fastener,Ford’s Critical Concern Review Group (CCRG) initiated an investigation at the beginning of January 2024. The Plant Vehicle Team (PVT) at the Assembly Plant promptly identified the issue during a routine warranty claim review. Further analysis revealed that the primary double spindle fixture tool responsible for securing the right front knuckle-to-strut fasteners was offline for repairs during a specific period. This temporary setback affected a limited number of vehicles, with Ford confirming that out of 121 Explorer rotations, only one vehicle was found to have a missing fastener. Nonetheless, the company is taking proactive steps to address the concern.

While Ford has not identified any vehicle owner questionnaires (VOQs) related to this condition, it’s crucial for affected vehicle owners to remain vigilant. Signs of potential issues include a visually detectable tire leaning inward at the top or changes in steering effort or pull. Additionally, if there are any indications of tire contact with the strut or spring seat, such as abrasion damage or a burning smell, prompt action is necessary.

In response to this concern, Ford has announced a field action to have the affected vehicles inspected. Dealers will thoroughly examine the fasteners and take appropriate measures, such as tightening or installing them as needed, to rectify the issue. Affected vehicle owners can reference Ford’s recall number 24S04 and the corresponding NHTSA campaign number 24V-091 for further information and to schedule inspections.

Importance of Keeping Records for Lemon Vehicles:

Maintaining detailed records of repairs and maintenance for your vehicle is essential, especially if you suspect that your vehicle might be a lemon. Lemon laws vary by jurisdiction, but generally, they provide recourse for consumers who have purchased a defective vehicle that the manufacturer has failed to repair adequately within a reasonable number of attempts.

Keeping comprehensive records serves several purposes. Firstly, it provides documentation of the issues you’ve experienced and the attempts made to address them, which can be crucial evidence if you need to pursue legal action under lemon laws. Additionally, it helps establish a pattern of recurring problems, strengthening your case for a vehicle replacement or refund.

Furthermore, detailed records can expedite the repair process by providing technicians with essential information about past issues and repairs. This can help diagnose and resolve problems more efficiently, minimizing inconvenience for you as the owner.

In summary, maintaining thorough records of repairs and maintenance is not only good practice for vehicle ownership but can also be invaluable if you find yourself grappling with a lemon. By documenting issues and repairs diligently, you empower yourself to assert your rights as a consumer and seek appropriate recourse if necessary.

Tesla “Warning Lights” Safety Problem

Posted on by

Tesla, the renowned electric vehicle manufacturer, has initiated a comprehensive recall affecting a wide range of its vehicles, spanning from 2012 to 2024 models, due to a problem that compromises the visibility of critical safety information on the instrument panel. This recall specifically targets owners of the 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and the 2024 Cybertruck. The core issue revolves around the display of crucial safety information, which could be obscured due to an incorrect font size, potentially hampering the driver’s ability to stay informed about the vehicle’s safety status.

The problem came to Tesla’s attention in January 2024 during a routine compliance audit that involved a 2023 Tesla Model Y. It was then that the National Highway Traffic Safety Administration (NHTSA) alerted Tesla to the non-compliance of the vehicle with specific regulatory standards regarding the letter font size height, as stipulated in the Federal Motor Vehicle Safety Standards (FMVSS) No. 135, specifically section S5.5.5(a). This prompted Tesla to conduct an exhaustive review of its manufacturing and software records, leading to the decision to issue a recall.

Since identifying the issue on January 24, 2024, Tesla has uncovered three warranty claims potentially linked to this problem, underscoring its prevalence and significance. Despite these findings, Tesla has reported no known crashes, injuries, or fatalities related to this condition, highlighting the company’s proactive approach in addressing potential safety concerns.

The defect pertains to the display of the brake, park, and antilock brake system (ABS) warning lights on the instrument panel. The font size used for these crucial warning indicators was found to be below the minimum requirements set forth by federal motor vehicle safety standards concerning hydraulic and electric brake systems, as well as light vehicle brake systems. This non-compliance could potentially obscure critical safety warnings, posing a risk to drivers and passengers alike.

In response to this issue, Tesla has initiated an over-the-air (OTA) software update, specifically designed to correct the font size of the Brake, Park, and ABS visual warning indicators. The update ensures that the letter font size is increased to not less than 3.2 mm (1/8 inch), aligning with the requirements of FMVSS Nos. 105 and 135. This software update began rolling out to certain affected vehicles in late January 2024, with the initial deployment featuring software release 2023.44.30.13. Tesla plans to extend this OTA update to all remaining affected vehicles with an upcoming release scheduled for early February 2024.

Tesla’s commitment to rectifying this issue is evident in its recall number SB-24-00-003 and the NHTSA campaign number 24V-051. This recall reflects Tesla’s dedication to ensuring the safety and compliance of its vehicles with federal safety standards. Vehicle owners affected by this recall can expect to be contacted by Tesla for the software update, reaffirming the company’s commitment to the safety and satisfaction of its customers.

Jeep Wrangler 4XE Plug-In Hybrid Repeated Problems

Posted on by

Jeep Wrangler 4XE The Jeep Wrangler 4XE plug-in hybrid has faced a series of challenges that have left many owners questioning the reliability of their vehicles. Reports from owners highlight a range of issues, from stalling engines that cannot be restarted to transmission errors, battery defects, and more serious safety concerns.

One common complaint among Wrangler 4XE owners is the vehicle’s tendency to stall unexpectedly, leaving drivers unable to restart the car. This issue is not just inconvenient but poses a significant safety risk, especially if it occurs in traffic or remote areas. Additionally, there have been reports of defective batteries and blown fuses, further contributing to the vehicle’s unreliability.

Transmission problems are another significant issue, with some owners experiencing leaks and errors, alongside instances where the shifter becomes stuck in park, rendering the vehicle immobile. Warning lights, such as the check engine light and power steering light, frequently accompany these mechanical failures, along with messages indicating the need to “Service Electronic Stability.”

Charging issues have also been a point of frustration. Errors like “Service Charging System” have been reported, alongside malfunctions in the Power Inverter Module (PIM), further complicating the ownership experience. In some cases, these electrical issues lead to a complete loss of power, preventing the vehicle from starting.

More alarming are reports of oil leaks from the exhaust and rear undercarriage, with one vehicle diagnosed with a bad pinion seal on the rear axle at merely 241 miles on the odometer. The recurrence of such leaks, accompanied by smoke and the potential risk of fire, underscores the severity of the Wrangler 4XE’s problems.

The erratic behavior of the vehicle’s transmission and propulsion systems, including sudden stops in the middle of highways and unintended acceleration that has led to property damage, raises significant concerns about the safety and reliability of the Jeep Wrangler 4XE.

For owners facing these daunting issues, California’s Lemon Law provides a beacon of hope. This law is designed to protect consumers who have purchased or leased new vehicles covered by a manufacturer’s new vehicle warranty. If a vehicle proves to be defective and cannot be repaired after a reasonable number of attempts, the manufacturer is required to either replace the vehicle or refund the purchase price to the consumer.

Under the California Lemon Law, owners of the Jeep Wrangler 4XE experiencing repeated failures that substantially impair the vehicle’s use, value, or safety may be entitled to relief. It’s essential for affected owners to keep detailed records of all repairs and attempts made to address the issues, as these documents will be crucial in pursuing a lemon law claim.

The myriad of problems faced by Jeep Wrangler 4XE owners highlights the challenges in the automotive industry’s shift towards electrification, especially in models that are expected to perform under the demanding conditions for which Jeeps are renowned. For those grappling with these defects, understanding and utilizing the protections offered by the Lemon Law can provide a pathway to resolution and ensure that manufacturers are held accountable for the reliability and safety of their vehicles.