We were recently contacted by a consumer from Glendale, California after he saw a video on our website, www.calemonlaw.com, which featured a woman having the same problem as his, pertaining to a 2009 Mercedes-Benz GL550. While driving on the 405 freeway his vehicle shut off and lose all power. He also had repeated problems with coolant leaks which resulted in the coolant warning light coming on every 3-4 weeks. This problem began just 3 days after he had leased the car. He had taken the car in for repairs on seven (7) separate occasions, but each time was told by the dealer mechanics that they could not find the problems he complained of.

Within a few weeks after retaining our lemon law firm, Mercedes-Benz agreed to repurchase his vehicle under the California Lemon Law. Mercedes-Benz reimbursed our client for all his lease payments, down payment, and registration, less only the legal use fee deduction, and paid our attorney’s fees.

If your vehicle is 2007 or newer and has been having repeated problems that the dealership is unable to fix, please call the Law Offices of Delsack and Associates at our toll-free number 888-Ex-Lemon (888-395-3666) for a free analysis and to learn whether your vehicle qualifies for repurchase under the California Lemon Law.

Most consumers know that automobile manufacturers are required to issue recalls on vehicles with problems that affect the safety, value and use of the models they manufacture. We have blogged about rental companies and consumers failing to repair recalls, and have encouraged everyone to check our recall list to make sure the problem has been repaired.

Many consumers don’t realize, however, that automobile manufactures also release Technical Service Bulletins (TSB’s). TSB’s are issued after several complaints of unanticipated vehicle problems are received. The manufacturer is not required to issue a recall, do the repairs, or even notify consumers of the problem. It is important for drivers to know if a TSB exists on their vehicle because the information on the reports can save technicians troubleshooting time, provide organized, itemized repair procedures, and standardize the repair process. This can enhance the quality of the maintenance and can save the vehicle owner money by allowing the technician to repair the problem quickly.

If you are experiencing problems with your vehicle and are taking it in to have repairs done, it is in your best interest to research TSB’s related to your problem. If you find one that could be related, let the service manager know that it exists and make sure it is noted on the repair order.

In the last few weeks we have received several phone calls from owners or lessees of Volkswagen (VW) Routans informing us that they are receiving unsolicited letters from law firms alleging to be California lemon law lawyers. At least one of these firms is out-of-state.

We don’t know how these firms obtained VW’s sales list, but if you receive such an unsolicited letter be very careful. A reputable law firm will not represent a client without conducting a detailed interview, reviewing all the documents pertaining to the potential case, and answering your questions. One of these firms only requests that you sign and return their letter and they will represent you – without any further communications – not even a phone call – and without reviewing your case and documents. Another commits you to paying a large contingency fee percentage for lemon law attorney’s fees and costs once you sign their letter.

For your own protection, if you receive, or have received, one of these letters, please read the instructions or video on How to Choose a California Lemon Law Firm.

Please call our offices at 888-395-3666 if you have further questions or simply require more information about the California lemon law.

Just recently we were able to negotiate to have a 2012 Hyundai Sonata repurchased for a client who lived in Orange County. The vehicle only had 6,000 miles on the odometer but had to be repaired several times for a defective suspension and steering system which caused it to sway while driving under normal operating conditions. While the vehicle was almost new and our client had only given the dealer three opportunities to repair the defects, we were able to persuade the manufacturer that this was a safety problem which warranted a full buyback.

The case was concluded within three months, from the time our client first contacted our firm to determine whether he had a viable lemon law case, to the date when it was ultimately repurchased and transferred back to the manufacturer and a client-trust check was rewarded to our client’s for his down payment and monthly payments. This was concurrent with the manufacture’s payoff to our client’s lender of the balance of his loan. Our client was, of course, ecstatic with the results of his lemon law case.

If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.

Volvo will be asking drivers of certain 2013 Volvo S80 sedans and 2013 Volvo XC70 station wagons to bring in their vehicles for a problem that could lead to premature wear of the tires. A software error within the Central Electronic Module (CEM) may cause the system to fail to warn the driver that the air in their tires is low. Driving on low tires can result in overloading and overheating and could lead to a blowout. Owners receiving a notification will be asked to bring in their vehicles to have the tire pressure monitoring system (TPMS) reprogrammed, free of charge. For more information about the problem, contact Volvo at 1-800-458-1552.

General Motors (GM) is warning drivers of certain 2012 Chevrolet Sonic vehicles manufactured between May 2011- February 2012, that their vehicles may not conform to Federal Motor Vehicle Safety Standard for the windshield wiping and washing systems. According to GM, the washer hose could separate from the washer fluid reservoir making it impossible for the driver to clean the windshield while driving. A buildup of dirt could eventually obstruct the drivers vision increasing the chance of an accident. GM will be sending out notices to Sonic owners asking them to take their vehicles in to their Chevrolet dealership to have the hose secured to prevent separation. Owners wanting more information about the problem can contact the Chevrolet owner center at 1-866-694-6546.

Our California lemon law attorneys were recently able to obtain a full buyback of a 2011 Dodge Ram 2500 for a client living in the Inland Empire. Although he had only purchased the vehicle in May, 2011 he had 9 repair orders and the vehicle was out of service in the hands of an authorized Dodge dealer for more than 80 days since that time.

The truck was almost brand new with less than 8,000 miles when it was re purchased. Most of the problems pertained to the engine and transmission. The Diagnostic Trouble Codes showed problems with the exhaust pressure sensor, and the transmission fluid sensor, which resulted in transmission hesitation and hard shift, among other problems.

Within just a few weeks we were able to negotiate with Chrysler to repurchase this vehicle under the California lemon law statute which protects California consumers who have purchased or leased vehicles in California which had manufacturing defects. Chrysler paid off the balance of the loan and reimbursed our client for his down payment and all of his monthly payments. Needless to say our client was very pleased with the swift results.

If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.

One of our clients had recently purchased a 2010 Chevrolet Traverse which developed several issues related to the rack and pinion steering, headlamps, and climate control system. The vehicle also started leaking oil. The dealer tried unsuccessfully to repair these concerns on at least nine (9) separate occasions totaling 56 days out of service. After many weeks of frustration and inconvenience, paying for insurance, and being without his car the client researched the California lemon law on the internet, and contacted us to ask us to help him get rid of the vehicle and have it repurchased by the manufacturer.

We sent a demand to the manufacturer based on the vehicle qualifying as a lemon under the California lemon law statute and within several weeks were able to negotiate a full repurchase of the vehicle. Our client was able to recover his down payment and almost two years of monthly payments, plus get the manufacturer to pay off the balance of his loan.

If you think you’re driving a new or used car which started having substantial problems while still under the manufacturer’s new car warranty, you should contact the Law Offices of Delsack & Assoc., P.C. at 888-395-3666 or go to calemonlaw.com to determine whether we can help you get rid of your car and get your money back.