Category Archives: Lemon Alert

Nissan Ariya EV – Loose Steering Wheel

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Nissan has initiated a voluntary safety recall for certain 2023 Nissan Ariya EVs that underwent a recent port modification activity to replace the steering wheel due to a quality issue. The modification required the replacement of the vehicle’s steering wheel, which could have led to an inadvertent application of incorrect torque settings to the steering wheel bolt by the technician. In certain cases, the steering wheel bolt may not have been installed, causing the steering wheel to experience some play or potentially separate from the steering column if pulled toward the driver. This can increase the risk of a crash. Owners are advised to contact their dealer immediately for transport and repair if they notice excessive play or looseness in the steering wheel.

Nissan first became aware of the issue in January 2023, following a report from one of their dealers about a loose steering wheel found on a 2023 Ariya vehicle. An investigation found the steering wheel center bolt was completely missing. After receiving a second report of a loose steering wheel and missing steering wheel bolt on another 2023 Ariya vehicle in February, Nissan opened an investigation and identified that both vehicles had been serviced by the same technician during the port modification activity.

In response, Nissan launched a dealer quality action to inspect the steering wheels on 418 Ariya vehicles in dealer inventory that was previously repaired as part of the port modification activity. One additional Ariya vehicle with a loose steering wheel was identified during the audit, and an investigation found that the incorrect torque had been applied to the affected steering wheel bolt during the port modification activity. Out of an abundance of caution, Nissan decided to conduct a voluntary safety recall to remedy all vehicles included in the port modification activity.

To address the issue, dealers will replace the steering wheel bolt, and Nissan’s recall number for this issue is PC956, while the NHTSA campaign number is 23V-131.

Front Wheels May Lock Up in 2023 Ford Trucks and SUVs

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Ford is reaching out to the owners of certain 2023 Ford trucks and SUVs regarding a power-train issue that could lead to a loss of 4-wheel drive. The front wheels could also lock up as a result of the defect. This problem has been discovered in the 2023 model year Ford F-150 4×4, as well as the Ford Expedition 4×4 and Lincoln Navigator 4×4 vehicles.

The problem was first detected in January 2023 during the loading process, when reports of front axle pinion fractures on three F-150 4×4 vehicles were received by Ford’s critical concern review group (CCRG). An investigation into the issue found that the same pinions were installed on the Expedition and Navigator 4×4 vehicles.

Further investigation showed that the fractured pinions did not undergo the required heat treatment process at Ford’s axle manufacturing plant. This heat treatment process is crucial to reduce the hardness and brittleness of the pinion stem threads. The problem was limited to pinions in 3.73:1 gear ratio axles, and a team was dispatched to conduct eddy current hardness checks of all available stock at affected assembly plants. The CCRG investigative team also reviewed plant process records to determine the build population of suspect dates.

The pinion can break at any time in 4×4 applications, but it is expected to happen primarily while in reverse as the pinion is subject to higher loads. The driver may hear a loud noise when the pinion breaks or when the drive shaft and flange hit the frame cross member and stability bar after the pinion fractures.

Ford will replace the front axle pinion gear set, and if there is a broken front axle pinion, the entire axle assembly will be replaced. Ford’s recall number is 23S07, and the NHTSA campaign number is 23V-128.

If you own a 2023 Ford Expedition, F-150, or Navigator, it is important to be aware of this recall and take appropriate action. This is a safety-related issue that should be addressed to avoid any potential safety hazards while driving.

Jeep Safety Alert: Clutch Failures Could Result In A Vehicle Fire

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Jeep is a well-known brand in the automotive industry for producing powerful off-road vehicles. However, in December 2022, Jeep’s Technical Safety and Regulatory Compliance (TSRC) investigators began to receive reports of vehicle fires in certain Jeep Gladiator and Wrangler vehicles. It was found that the fires were related to pressure plate failures, which led to overheating and eventual fires.

An investigation was opened, and it was discovered that the trend of vehicle fires related to failed clutch assemblies was found in vehicles built after Recall 21V-028. In this recall, Chrysler repaired certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions because the clutch pressure plate could overheat and fracture.

In January, FCA received inspection details of a 2023 MY Jeep Wrangler vehicle built after the Recall 21V-028, which experienced a complete clutch failure. FCA US identified 26 customer assistance records, 36 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 5, 2021 to January 12, 2023.

In February 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a safety recall of the affected vehicles. The recall expands and replaces the previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

The remedy is currently under development, and owner notification letters are expected to be mailed in April. In some circumstances, the operator may smell a clutch burning odor and/or clutch slippage before the failure, and may receive cluster warning message. It is important for owners to pay attention to any warning signs and immediately bring their vehicles in for repair.

This is not the first time Jeep has had to issue a recall. In recent years, Jeep has had to recall various models due to issues such as faulty airbags, faulty brake systems, and faulty fuel pumps. While recalls can be inconvenient for owners, they are necessary to ensure the safety of drivers and passengers on the road.

Jeep has always prided itself on producing high-quality, durable vehicles that are built to withstand rugged terrain. However, as with any machine, there is always the potential for failure. It is important for Jeep owners to stay informed about any recalls or issues with their vehicles and to promptly bring them in for repair.

In conclusion, Jeep’s recent recall of certain Gladiator and Wrangler vehicles is a reminder of the importance of vehicle safety and the need for regular maintenance and inspection. The remedy for this recall is currently under development, and owners should pay attention to any warning signs and bring their vehicles in for repair as soon as possible.

Tesla Model Y Second-Row Seat Frame Improperly Secured

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A manufacturing error will have the owners of certain 2022-2023 Tesla Model Y all-electric SUVs, returning to their dealerships for an inspection and possibly repairs. The second-row seat frame in these vehicles may have been improperly secured.

Tesla first became aware of the problem in December 2022 when an operator in Tesla’s Freemont, CA manufacturing facility identified a second-row driver-side seat back frame bolt that was not torqued to the proper specification.

The second-row seat belt loads go through the lower seat frame, and if the bolts that secure the frame to the seat backs are not torqued to specifications, the seat belt system may not perform as designed during a collision. Occupants seated in the second-row seating positions could experience an increase in the risk of injury during an accident.

According to the defect report, on some Model Y vehicles, the second-row driver-side seat back frame (second-row driver-side and center seating positions) and the second-row passenger-side seat back frame (second-row passenger-side seating position) are secured to the lower seat frame with 4 bolts per seat back. During the supplier’s production of both seat back frames for certain Model Y vehicles, one or more of the bolts that secure the seat back frames to the lower seat frame may not have been torqued to specifications.

Tesla has identified 5 warranty claims, received between December 9, 2022, and February 14, 2023, that may be related to the problem described above. Tesla is not aware of any injuries or deaths that may be related to the condition.

Owners receiving notices will be asked to return to their Tesla Service Centers to have the second-row seat back frames inspected and the bolts will be torqued. Tesla’s number for this recall is SB-23-13-001 and the NHTSA Campaign Number is 23V-130.

If you are the unfortunate owner of a lemon like a Tesla Model Y all-electric SUV with persistent defects that the manufacturer is unable to fix, you may feel like you are out of options. However, there is hope: the California Lemon Law provides some protections for owners of defective vehicles, and a lemon law lawyer can help you navigate the process.

A lemon law lawyer can help you understand your rights under the California Lemon Law and negotiate with the manufacturer on your behalf. They can also help you prepare and submit a claim to the manufacturer and, if necessary, file a lawsuit to protect your rights. Lemon law cases can be complex, and having an experienced attorney on your side can make all the difference in the outcome of your case.

If you are having repeated problems with your Tesla Model Y and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!

Ram Trucks: Potential Fire Risk in Cummins 6.7L Turbo Diesel Engines

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Chrysler will be contacting the owners of certain Ram trucks that are equipped with Cummins 6.7L Turbo Diesel engines, due to a potential fire hazard that may arise from an electrical short in the heater grid relay located in the engine compartment. The issue was brought to the attention of the FCA Technical Safety and Regulatory Compliance (TSRC) organization in October 2022, after the detection of a potential trend of engine compartment fires in vehicles that were built after the recall 21V-798.

According to FCA, there have been six customer assistance records, three warranty claims, and six field reports that may be related to this issue. As a result, the company has identified the potential risks associated with the short circuit and has initiated the recall of affected vehicles to address the issue.

NOTE: Ram truck owners are advised to park their vehicles outside and away from structures until the recall repair has been completed to avoid any potential fire hazards. It is important for owners to take this recall seriously and to get their vehicles repaired as soon as possible to ensure the safety of vehicle occupants and nearby property.

The FCA US, LLC’s number for this recall is 13A, and the NHTSA campaign number is 23V-060. This recall is an expansion of and supersedes recall number 21V-798.

If you own a Ram truck that has been repeatedly repaired for the same issue, you may be eligible to take advantage of your state’s lemon law. The lemon law is designed to protect consumers who purchase defective vehicles, such as Ram trucks, and provides them with legal recourse to seek a refund, replacement or monetary compensation from the manufacturer.

Under the lemon law, the manufacturer is given a certain number of attempts to fix the same problem before the vehicle is considered a “lemon.” If the repairs are unsuccessful, the manufacturer may be required to buy back the vehicle or replace it with a similar one. The exact details of the lemon law can vary by state, so it’s important to check the laws in your specific location to understand your rights and options.

If you believe that your Ram truck may be a lemon, document all the repairs and contact an attorney who specializes in lemon law cases. They can review your case and help you navigate the legal process to get the compensation or resolution that you deserve. Remember, the lemon law is there to protect you, so don’t hesitate to explore your options if you believe that you have been sold a defective vehicle.

Chevy Equinox & GMC Terrain Engine Stalls From Fuel Starvation

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General Motors (GM) have decided that a defect affecting safety exists in certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. They opened an investigation into the problem in August 2022 after noticing a high rate of warranty returns for the fuel tank pump on some 2021-2022 model year Equinox and Terrain vehicles.

GM’s investigation analyzed field data, defective returned components, and conducted an inspection of the tier two supplier’s facility and manufacturing processes. During this investigation, GM found that the supplier’sf manufacturing team made an unauthorized change in the fuel tank pump rolling force in May 2021 and that this error was discovered and corrected by the supplier’s engineering team on June 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition.

According to the defect report, during a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances. This resulted in the potential for insufficient fuel flow to the engine. If the fuel pump module does not consistently provide sufficient fuel to the engine, the vehicle may stall.

Drivers may notice an illuminated check engine light or experience engine hesitation. If the vehicles stalls, it could be difficult to restart.

Owners receiving notices will be asked to return to their dealers to have the fuel pump module replaced in their vehicles. GM’s number for this recall is N222372310 and the NHTSA campaign number is 23V-013.

Lemon Alert – 2018 Jeep Wrangler SUV Later Release

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The 2018 Jeep Wrangler SUV Later Release, a popular off-road vehicle, has been the subject of numerous recalls and investigations. Many of these problems substantially impair the use, value, or safety of the vehicle. There have been a total of 11 recalls issued for the 2018 model year Jeep Wrangler Later Release. Some of the major issues include problems such as corrosion of the left rear frame section, incorrect transmission park rods, a cruise control system that cannot be canceled, and a voltage regulator that may fail and cause the vehicle to stall.

Although a recall hasn’t been issued since 2021, there are 5 ongoing investigations affecting the 2018 Jeep Wrangler SUV Later Release. These investigations include an examination of frame weld deficiencies, electrical over stress in the air bag ACU, seat belt buckle bracket failures, weld quality deficiencies, and the risk of desiccated air bag inflator ruptures.

The 2018 2018 Jeep Wrangler SUV Later Release has received the highest number of complaints for Jeep Wrangler built in the last fifteen years. Some of the major complaints include:

  • Service Brakes (21)
  • Vehicle Speed Control (15)
  • Fuel/Propulsion System (10)
  • Seats (10)
  • Exterior Lighting (8)
  • SEAT Belts (7)
  • Air Bags (7)
  • Lane Departure (5)
  • Steering (995)
  • Suspension (303)
  • Electrical System (120)
  • Power Train (91)
  • Structure (78)
  • Wheels (54)
  • Electronic Stability Control (46)
  • Engine (42)
  • Visibility/Wiper (33)

These recalls, investigations and complaints are a cause for concern. It is important to note that safety issues and repeated problems could mean your Jeep Wrangler is a Lemon. The California lemon law provides a solution for California consumers who have repeated problems with their vehicles. It applies to all new and many used vehicles, whether purchased or leased, for personal and most small business use.

Call us today at 888-EX-LEMON or 888-395-3666 for a free consultation, or complete the short form at the top of this page.

GM Engine Stalls & Separating Half Shaft Defects

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General Motors (GM) is a well-known automotive manufacturer throughout the world, but even they are not immune to problematic vehicles experiencing safety concerns. Recently, two separate recalls were announced by the National Highway Traffic Safety Administration (NHTSA) that impact certain GM models.

The first recall affects 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The recall is due to a potential rear fuel tank failure that may cause the engine to stall. This is a serious safety risk for drivers and passengers, as a sudden stall in traffic can result in an accident.

The second recall affects the 2023 Chevrolet Blazer and Traverse, 2023 Cadillac XT5 and 2023 GMC Acadia vehicles. The issue with these vehicles is a missing retaining ring in the half-shaft assembly. This can cause the half-shaft to separate from the vehicle, leading to a complete loss of power and control.

If you own one of the vehicles listed in the recalls, it is important to have the problem addressed as soon as possible. If you feel like you have a lemon vehicle that is continually having safety issues, you can take legal action against the manufacturer. Lemon laws vary by state, but in general, a vehicle is considered a lemon if it has a defect that impairs the use, value, or safety of the vehicle and is not repaired after a reasonable number of attempts.

The recent recalls from General Motors highlight the importance of staying informed about potential safety issues with your vehicle. If you own one of the affected vehicles, make sure to have it repaired as soon as possible. If you believe you have a lemon vehicle, seek legal advice to protect your rights and ensure your safety on the road

If you believe you have a lemon vehicle, you can contact a lemon law attorney for advice on your rights and options. You may be entitled to a replacement vehicle, a refund, or compensation for your expenses. If you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!