Federal regulators are putting pressure on Chrysler to accelerate production of trailer hitches needed to repair an estimated 1.6 million Jeep SUV’s. In June 2013 Chrysler and the NHTSA reported that the fuel tanks in these vehicles are more susceptible to leaks and fire during certain rear impact accidents because of the location of the tank behind the rear axle, slightly below the rear bumper. Chrysler’s repair of installing a trailer hitch for extra protection has been approved by the NHTSA despite criticisms from consumer advocates who say that hitches will only incrementally improve the performance in certain low speed rear impacts. The initial Jeep recall involved approximately 2.7 million vehicles, but Chrysler says that, given the age of some of them, only about 1.6 million remain on the road. Continue reading

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The National Highway Traffic Safety Administration (NHTSA) have announced that they will be opening an investigation into automobiles from five major automobile manufacturers for problems with airbags that could rupture and injure vehicle occupants. The announcement comes after six reports of air bag inflator ruptures occurring in areas that have consistently hot, humid conditions. The NHTSA has received notification from BMW, Chrysler, Ford, Honda, Mazda, Nissan and Toyota that they will be issuing limited regional recalls to repair possible safety defects involving these Takata brand air bag inflators. Continue reading

According to recent reports from the New York Times, a group of eleven consumer and safety organizations are petitioning the Federal Trade Commission (FTC) to investigate used car dealership, CarMax, for deceptive advertising practices. The group claims that the dealership is advertising their pre-owned vehicles as passing a rigorous 125 point quality inspection, but the inspection fails to carry out the basic step of checking to see if there are any unfixed safety recalls affecting the vehicle. Continue reading

GM’s ignition switch problems have raised the question of whether push button ignition systems may be safer to use in automobiles than the standard keyed ignition. Key-less ignition systems have been used in luxury cars since the 1990’s, and most of today’s automobile manufacturers offer them as an option in approximately 72% of their vehicles sold today. Continue reading

A record fine of $35 million U.S. will be paid out by GM after a government investigation into how GM handled the recall of 2.59 million vehicles over faulty ignition switches. GM’s agreement with regulators also includes significant changes into how the automobile manufacturer reviews safety problems and decides when to issue a recall.

  • G.M. will be required to meet monthly with regulators and provide a list of every safety problem under consideration, as well as report on any new communications with their dealers.
  • The company must also improve information sharing across its different units, make recall decisions more quickly and revise its analysis practices to improve the ability to identify safety issues.

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The Federal Trade Commission (FTC) is cracking down on automobile dealerships who use deceptive advertising to increase auto sales and service appointments. According to the consumer protection agency, automobile dealers made a variety of misrepresentations in print, internet, and video advertisements that offered zero-down financing when there are substantial fees, deceptive low-payment deals, sweepstakes for prizes that do not exist, and mailings that resemble vehicle recall notifications. Nine vehicle dealerships in six states have already agreed to a settlement that would cease deceptive ad tactics and subject dealers to a fine of $16,000 per violation. Continue reading

The NHTSA is ending an investigation into allegations of electronic throttle failure in Ford and Mercury vehicles. Instead, Ford will be conducting a special Customer Satisfaction Program (CSP) in which they will be contacting owners to take their vehicles to a manufacturer approved dealership to update the power-train calibration software to improve vehicle performance. Ford will also extend their power-train warranty coverage for up to 10 years of service or 150,000 miles. Continue reading