After repeated complaints and ten (10) unsuccessful repair attempts, the owner of a 2013 Chevrolet Cruze contacted our law offices for advice. A review of the repair orders showed that the vehicle suffered from a number of defects. The engine would run rough, stall, and overheat; the service engine soon was always illuminated; the instrument cluster would give inaccurate readings; and the air conditioning was defective. After reviewing the purchase contract, we determined the Cruze owner had a valid claim to have her vehicle repurchased.

Immediately after retaining our services, we filed our demand for GM to repurchase the defective 2013 Chevrolet Cruze. GM agreed to buy back the vehicle, pay off the balance of the purchase and reimburse our client for her down payment, monthly payments, and all attorney fees. GM was allowed to deduct a small mileage fee as allowed under the California Lemon Law. Continue reading

The owner of a leased 2014 Mercedes-Benz GL550 found himself returning to his dealership for repairs seven months after leasing his vehicle. He subsequently provided Mercedes-Benz three (3) more opportunities to repair defects which included: faulty steering angle sensors and steering column module; an “Active Blind Spot Assist” warning light that remains on under normal operating conditions; and an engine that idles rough and hesitates.

After trying unsuccessfully to have these defects repaired until June 4, 2015, the GL550 owner decided to retain the Law Offices of Delsack & Assoc., P.C. to represent him in his demand for repurchase of the vehicle. Within a short time, our firm was able to negotiate a buyback of the defective vehicle. Our client was reimbursed for his down payment, monthly payments, and registration; less a mileage deduction as allowed under California’s Lemon Law. Mercedes-Benz additionally paid his lease balance in full and his attorney’s fees. Our client was delighted with the outcome. Continue reading

The Law Offices of Delsack & Associates P.C. were contacted by the owner of a 2014 Chevrolet Corvette who believed his vehicle was a lemon. He had complained to GM many times about the problems he was having and had given his dealership five (5) opportunities to fix the defects.

He told us the engine had been replaced, the air bag warning light was always on, the engine would repeatedly overheat, there was a clunking noise in the front end during slow turns, and the car would stall at low RPMs. Repairs on the transmission included replacement of the dual mass flywheel and the clutch pressure plate. Additionally, the Corvette had been fixed under two separate technical service bulletins. TSB PI-1276: Repairs to the transmission to correct difficult shifting and a “mushy” shifting feeling. TSB PIE0302: Repairs to the transmission to correct difficult shifting from 1st or 2nd gear, clunk/grind/rattle noises, clutch pedal noise, and general poor operation. Continue reading

The owner of a 2014 RAM 1500, purchased in May 2014, started experiencing problems less than a month after driving his truck. The vehicle repair history included three (3) unsuccessful repair attempts and over 33 days in the hands of an FCA approved repair facility. When he contacted the Law Offices of Delsack & Associates P.C., he told us the transmission was difficult to shift, the ignition system was defective, and the occupant restraint system gave inaccurate indications. He felt the vehicle was unsafe and wondered if it qualified as a lemon. Continue reading

After trying unsuccessfully four (4) times to have his defective 2014 GMC Sierra 2500 HD repaired, the owner called our offices for advice and to retain our firm. He had a long list of problems affecting the fuel system of his vehicle. These included a defective high-pressure fuel pump, defective fuel temperature sensor, defective fuel rail assembly, fuel leaks corroding protective undercoating and a check engine light that remained on. Continue reading

The Law Offices of Delsack & Associates P.C. were contacted by the owner of a 2013 Chevrolet Camaro, who was looking for advice with his vehicle. The car was purchased in December 2014 and returned to a GMC dealership in March 2015 for its first repair attempt. The owner subsequently provided GMC five (5) more repair opportunities for problems that included replaced lifters and piston slap, ticking noises from the engine, stalls, illuminating check engine light, Stabiltrac warnings, and difficulty starting. The vehicle had been out of service, in the hands of a GM approved repair facility, for over 49 days. Continue reading

After leasing a 2013 Fiat 500 Electric vehicle in February 2014, the owner found herself returning to an FCA dealership in September 2014 for repairs. She subsequently provided FCA four (4) more opportunities to fix problems, which kept her vehicle out of service for more than 67 days. When she contacted the Law Offices of Delsack & Associates P.C. she told us she was having problems with the:

  • Power Inverter Module (PIM)
  • ABS system
  • Regenerative Braking Controller (RBC)
  • Body Control Module (BCM)
  • On Board Charging Module (OBCM)
  • Propulsion Warning System

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New data affecting defective Takata air bag inflators in certain 2001-2003 Honda and Acura vehicles, has found a high risk of ruptures during air bag deployment. The National Highway Traffic Safety Administration are asking the media and public to ensure that vehicles in this population are found and fixed before they cause injuries or fatalities. According to U.S. Transportation Secretary Anthony Foxx, there is a 50% higher chance that these air bag inflators could rupture in a crash. Owners should stop driving their vehicles and have the airbags replace immediately. Continue reading