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2016 FORD C-MAX Technical Service Bulletin - California Lemon Law FORD C-MAX Problems

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Technical Service Bulletins For 2016 FORD C-MAX

Here are the technical service bulletins we have for the 2016 FORD C-MAX. If you have any questions, do not hesitate to Contact Us:




Technical Service Bulletins

Technical Service Bulletin #SSM 46323

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10095173

Date Of Bulletin

20170120

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES BUILT ON OR AFTER 11-MAY-2016 MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST LEVEL USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.0


Technical Service Bulletin #SSM 45918

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10091267

Date Of Bulletin

20160701

Failing Component Name

350000 EQUIPMENT

Description

SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU


Technical Service Bulletin #SSM 45918

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10091267

Date Of Bulletin

20160701

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU


Technical Service Bulletin #SSM 46283

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10094646

Date Of Bulletin

20161222

Failing Component Name

350000 EQUIPMENT

Description

SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY A


Technical Service Bulletin #SSM-45866

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10081010

Date Of Bulletin

20160606

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS


Technical Service Bulletin #SSM-45866

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10081010

Date Of Bulletin

20160606

Failing Component Name

350000 EQUIPMENT

Description

2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS


Technical Service Bulletin #TSB 16-0139

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)

NHTSA #10090505

Date Of Bulletin

20161010

Failing Component Name

060000 ENGINE (PWS)

Description

SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON


Technical Service Bulletin #SSM 46176

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10095978

Date Of Bulletin

20161102

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE


Technical Service Bulletin #SSM 46197

This 2016 FORD C-MAX Technical Service Bulletin affects the 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE

NHTSA #10095991

Date Of Bulletin

20161111

Failing Component Name

162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE

Description

SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK


Technical Service Bulletin #SSM 46210

This 2016 FORD C-MAX Technical Service Bulletin affects the 010000 STEERING

NHTSA #10095995

Date Of Bulletin

20161117

Failing Component Name

010000 STEERING

Description

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.


Technical Service Bulletin #SSM 46486

This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY

NHTSA #10100508

Date Of Bulletin

20170323

Failing Component Name

111000 ELECTRICAL SYSTEM:BATTERY

Description

SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T


Technical Service Bulletin #SSM-45821

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10078990

Date Of Bulletin

20160513

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1


Technical Service Bulletin #TSB16-0100

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10091222

Date Of Bulletin

20160727

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2017 FUSION PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) BUILT ON 5/9/2016 AND THROUGH 6/14/2016 AND 2016 C-MAX PHEV VEHICLES BUILT ON 4/27/2016 AND THROUGH 6/14/2016 MAY EXHIBIT A NO-START CONDITION, ILLUMINATED MALFUNCTION INDICATOR LAMP (


Technical Service Bulletin #SSM 45916

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10091229

Date Of Bulletin

20160701

Failing Component Name

350000 EQUIPMENT

Description

SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO


Technical Service Bulletin #SSM 45916

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10091229

Date Of Bulletin

20160701

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO


Technical Service Bulletin #SSM 45917

This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA #10091230

Date Of Bulletin

20160701

Failing Component Name

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Description

SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N


Technical Service Bulletin #SSM 45917

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10091230

Date Of Bulletin

20160701

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N


Technical Service Bulletin #SSM 45968

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10092402

Date Of Bulletin

20160803

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM


Technical Service Bulletin #SSM 46032

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10092572

Date Of Bulletin

20160826

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE


Technical Service Bulletin #16B35

This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

NHTSA #10092578

Date Of Bulletin

20160830

Failing Component Name

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Description

CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.


Technical Service Bulletin #16B35

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10092578

Date Of Bulletin

20160830

Failing Component Name

100000 POWER TRAIN

Description

CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.


Technical Service Bulletin #SSM 46454

This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA #10100024

Date Of Bulletin

20170314

Failing Component Name

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Description

SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER W


Technical Service Bulletin #SSM 46295

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)

NHTSA #10095154

Date Of Bulletin

20170110

Failing Component Name

060000 ENGINE (PWS)

Description

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL


Technical Service Bulletin #SSM 46153

This 2016 FORD C-MAX Technical Service Bulletin affects the 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

NHTSA #10091003

Date Of Bulletin

20161026

Failing Component Name

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Description

SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR


Technical Service Bulletin #15N04-S2

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10094770

Date Of Bulletin

20161205

Failing Component Name

350000 EQUIPMENT

Description

CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.


Technical Service Bulletin #16B35-S2

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10094778

Date Of Bulletin

20161214

Failing Component Name

350000 EQUIPMENT

Description

CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.


Technical Service Bulletin #SSM-45800

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10078980

Date Of Bulletin

20160505

Failing Component Name

350000 EQUIPMENT

Description

REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER


Technical Service Bulletin #SSM-45800

This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

NHTSA #10078980

Date Of Bulletin

20160505

Failing Component Name

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Description

REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER


Technical Service Bulletin #SSM-45809

This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA #10078984

Date Of Bulletin

20160509

Failing Component Name

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Description

SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00


Technical Service Bulletin #SSM 46347

This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY

NHTSA #10095227

Date Of Bulletin

20170130

Failing Component Name

111000 ELECTRICAL SYSTEM:BATTERY

Description

SOME 2016 FOCUS BATTERY ELECTRIC VEHICLE (BEV) AND C-MAX ENERGI PLUG-IN HYBRID VEHICLES (PHEV) EQUIPPED WITH SYNC3 MAY BE UNABLE TO CHANGE THE SETTINGS FOR THE CHARGE PORT LIGHT RING UNDER VEHICLE SETTINGS FUNCTION. THIS MAY BE DUE TO THE G


Technical Service Bulletin #SSM 46355

This 2016 FORD C-MAX Technical Service Bulletin affects the 102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

NHTSA #10095624

Date Of Bulletin

20170202

Failing Component Name

102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

Description

MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME


Technical Service Bulletin #SSM 46368

This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY

NHTSA #10095763

Date Of Bulletin

20170208

Failing Component Name

111000 ELECTRICAL SYSTEM:BATTERY

Description

SOME 2016 C-MAX ENERGI/FOCUS ELECTRIC AND 2016-2017 FUSION ENERGI VEHICLES BUILT ON OR BEFORE 10-JUL-2016, MAY EXHIBIT A 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEM


Technical Service Bulletin #SSM 46296

This 2016 FORD C-MAX Technical Service Bulletin affects the 030000 BRAKES (PWS)

NHTSA #10095159

Date Of Bulletin

20170110

Failing Component Name

030000 BRAKES (PWS)

Description

SOME 2016-2017 FOCUS AND C-MAX VEHICLES BUILT ON OR AFTER 1-AUG-2016 MAY EXHIBIT A GROWL OR RUBBING NOISE FROM THE WHEEL ASSEMBLY AFTER PRE-DELIVERY INSPECTION HAS BEEN PERFORMED TO REMOVE THE BRAKE ROTOR COVERS. THIS MAY BE DUE TO THE BRAK


Technical Service Bulletin #SSM 46298

This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY

NHTSA #10095163

Date Of Bulletin

20170111

Failing Component Name

111000 ELECTRICAL SYSTEM:BATTERY

Description

THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT IND


Technical Service Bulletin #SSM 46545

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10109023

Date Of Bulletin

20170426

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If


Technical Service Bulletin #SSM 46048

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10109054

Date Of Bulletin

20160902

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest


Technical Service Bulletin #SSM 46048

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING

NHTSA #10109054

Date Of Bulletin

20160902

Failing Component Name

060000 ENGINE AND ENGINE COOLING

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest


Technical Service Bulletin #SSM 46053

This 2016 FORD C-MAX Technical Service Bulletin affects the 030000 BRAKES (PWS)

NHTSA #10109056

Date Of Bulletin

20160905

Failing Component Name

030000 BRAKES (PWS)

Description

Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake calip


Technical Service Bulletin #SSM 46053

This 2016 FORD C-MAX Technical Service Bulletin affects the 200000 WHEELS

NHTSA #10109056

Date Of Bulletin

20160905

Failing Component Name

200000 WHEELS

Description

Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake calip


Technical Service Bulletin #TSB 17-0039

This 2016 FORD C-MAX Technical Service Bulletin affects the 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA #10108994

Date Of Bulletin

20170413

Failing Component Name

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Description

Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea


Technical Service Bulletin #TSB 17-0039

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10108994

Date Of Bulletin

20170413

Failing Component Name

100000 POWER TRAIN

Description

Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea


Technical Service Bulletin #SSM 46164

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10091136

Date Of Bulletin

20161028

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

SOME 2016 C-MAX BUILT ON 1-MAY-2016 AND THROUGH 6-SEP-2016, MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. THIS MAY BE DUE TO A CHANGE IN THE BODY CONTROL MODULE (BCM) SOFTWARE. REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS REL


Technical Service Bulletin #SSM 46098

This 2016 FORD C-MAX Technical Service Bulletin affects the 106000 POWER TRAIN:AXLE ASSEMBLY

NHTSA #10109076

Date Of Bulletin

20160929

Failing Component Name

106000 POWER TRAIN:AXLE ASSEMBLY

Description

2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The differe


Technical Service Bulletin #SSM 46102

This 2016 FORD C-MAX Technical Service Bulletin affects the 151300 SEAT BELTS:FRONT:RETRACTOR

NHTSA #10109079

Date Of Bulletin

20160930

Failing Component Name

151300 SEAT BELTS:FRONT:RETRACTOR

Description

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb


Technical Service Bulletin #SSM 46102

This 2016 FORD C-MAX Technical Service Bulletin affects the 150000 SEAT BELTS

NHTSA #10109079

Date Of Bulletin

20160930

Failing Component Name

150000 SEAT BELTS

Description

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb


Technical Service Bulletin #16B35-S1

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10109084

Date Of Bulletin

20160909

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module


Technical Service Bulletin #16B35-S1

This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

NHTSA #10109084

Date Of Bulletin

20160909

Failing Component Name

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Description

Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module


Technical Service Bulletin #SSM 46073

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10109067

Date Of Bulletin

20160919

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3


Technical Service Bulletin #SSM 46073

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10109067

Date Of Bulletin

20160919

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3


Technical Service Bulletin #SSM 46076

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)

NHTSA #10109069

Date Of Bulletin

20160919

Failing Component Name

060000 ENGINE (PWS)

Description

Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra


Technical Service Bulletin #SSM 46076

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10109069

Date Of Bulletin

20160919

Failing Component Name

350000 EQUIPMENT

Description

Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

060000 ENGINE (PWS)

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 061000 ENGINE AND ENGINE COOLING:ENGINE

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

061000 ENGINE AND ENGINE COOLING:ENGINE

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46085

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING

NHTSA #10109070

Date Of Bulletin

20160921

Failing Component Name

060000 ENGINE AND ENGINE COOLING

Description

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate


Technical Service Bulletin #SSM 46108

This 2016 FORD C-MAX Technical Service Bulletin affects the 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

NHTSA #10090514

Date Of Bulletin

20161005

Failing Component Name

113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

Description

SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOA


Technical Service Bulletin #SSM 46011

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10092555

Date Of Bulletin

20160818

Failing Component Name

350000 EQUIPMENT

Description

SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI


Technical Service Bulletin #SSM 46011

This 2016 FORD C-MAX Technical Service Bulletin affects the 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA #10092555

Date Of Bulletin

20160818

Failing Component Name

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Description

SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI


Technical Service Bulletin #SSM 46011

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10092555

Date Of Bulletin

20160818

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI


Technical Service Bulletin #SSM 46012

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10092556

Date Of Bulletin

20160818

Failing Component Name

350000 EQUIPMENT

Description

SOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED


Technical Service Bulletin #SSM 46813

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10119669

Date Of Bulletin

20170913

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'


Technical Service Bulletin #SSM 46834

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10119678

Date Of Bulletin

20170921

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so


Technical Service Bulletin #SSM 46848

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10119684

Date Of Bulletin

20170928

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile


Technical Service Bulletin #17B28

This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE

NHTSA #10119686

Date Of Bulletin

20170919

Failing Component Name

356000 EQUIPMENT ADAPTIVE

Description

Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement


Technical Service Bulletin #SSM 46860

This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA #10125078

Date Of Bulletin

20171006

Failing Component Name

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Description

Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and


Technical Service Bulletin #SSM 46861

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10125079

Date Of Bulletin

20171006

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o


Technical Service Bulletin #SSM 46891

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10125089

Date Of Bulletin

20171030

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.


Technical Service Bulletin #SSM 46891

This 2016 FORD C-MAX Technical Service Bulletin affects the 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA #10125089

Date Of Bulletin

20171030

Failing Component Name

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Description

Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.


Technical Service Bulletin #SSM 46900

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10127405

Date Of Bulletin

20171102

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use


Technical Service Bulletin #SSM 46900

This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

NHTSA #10127405

Date Of Bulletin

20171102

Failing Component Name

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Description

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use


Technical Service Bulletin #SSM 46930

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10127417

Date Of Bulletin

20171122

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and


Technical Service Bulletin #TSB 17-0015

This 2016 FORD C-MAX Technical Service Bulletin affects the 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

NHTSA #10095616

Date Of Bulletin

20170217

Failing Component Name

113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

Description

SOME 2013-2016 C-MAX ENERGI VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH BATTERY ENERGY CONTROL MODULE (B


Technical Service Bulletin #17-2218

This 2016 FORD C-MAX Technical Service Bulletin affects the 160000 STRUCTURE

NHTSA #10127394

Date Of Bulletin

20171103

Failing Component Name

160000 STRUCTURE

Description

Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro


Technical Service Bulletin #SSM 46947

This 2016 FORD C-MAX Technical Service Bulletin affects the 280000 BACK OVER PREVENTION

NHTSA #10127424

Date Of Bulletin

20171129

Failing Component Name

280000 BACK OVER PREVENTION

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o


Technical Service Bulletin #SSM 46947

This 2016 FORD C-MAX Technical Service Bulletin affects the 270000 LANE DEPARTURE

NHTSA #10127424

Date Of Bulletin

20171129

Failing Component Name

270000 LANE DEPARTURE

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o


Technical Service Bulletin #SSM 46947

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10127424

Date Of Bulletin

20171129

Failing Component Name

350000 EQUIPMENT

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o


Technical Service Bulletin #SSM 46947

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10127424

Date Of Bulletin

20171129

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o


Technical Service Bulletin #SSM 46948

This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA #10127425

Date Of Bulletin

20171129

Failing Component Name

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Description

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile


Technical Service Bulletin #SSM 46948

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10127425

Date Of Bulletin

20171129

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile


Technical Service Bulletin #SSM 46949

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10127426

Date Of Bulletin

20171129

Failing Component Name

350000 EQUIPMENT

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai


Technical Service Bulletin #SSM 46949

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10127426

Date Of Bulletin

20171129

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai


Technical Service Bulletin #SSM 47080

This 2016 FORD C-MAX Technical Service Bulletin affects the 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA #10136597

Date Of Bulletin

20180214

Failing Component Name

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Description

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re


Technical Service Bulletin #SSM 47009

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10140323

Date Of Bulletin

20180110

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a


Technical Service Bulletin #SSM 47009

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10140323

Date Of Bulletin

20180110

Failing Component Name

350000 EQUIPMENT

Description

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a


Technical Service Bulletin #SSM 47041

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10140332

Date Of Bulletin

20180129

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47041

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10140332

Date Of Bulletin

20180129

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47041

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10140332

Date Of Bulletin

20180129

Failing Component Name

350000 EQUIPMENT

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47041

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10140332

Date Of Bulletin

20180129

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47009

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10138524

Date Of Bulletin

20180110

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a


Technical Service Bulletin #SSM 47129

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10137084

Date Of Bulletin

20180305

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 201


Technical Service Bulletin #SSM 47130

This 2016 FORD C-MAX Technical Service Bulletin affects the 117000 DIGITAL INSTRUMENT PANEL

NHTSA #10137085

Date Of Bulletin

20180305

Failing Component Name

117000 DIGITAL INSTRUMENT PANEL

Description

Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle s


Technical Service Bulletin #SSM 47161

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10137097

Date Of Bulletin

20180315

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authoriza


Technical Service Bulletin #SSM 47167

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10137100

Date Of Bulletin

20180319

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47198

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10137110

Date Of Bulletin

20180329

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us


Technical Service Bulletin #SSM 47211

This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE

NHTSA #10137126

Date Of Bulletin

20180404

Failing Component Name

118000 ELECTRICAL SYSTEM: SOFTWARE

Description

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai


Technical Service Bulletin #SSM 47201

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10137113

Date Of Bulletin

20180330

Failing Component Name

350000 EQUIPMENT

Description

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco


Technical Service Bulletin #SSM 47444

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10144930

Date Of Bulletin

20180802

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S


Technical Service Bulletin #SSM 47041

This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL

NHTSA #10138533

Date Of Bulletin

20180129

Failing Component Name

353000 EQUIPMENT:ELECTRICAL

Description

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47380

This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE

NHTSA #10143103

Date Of Bulletin

20180622

Failing Component Name

356000 EQUIPMENT ADAPTIVE

Description

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so


Technical Service Bulletin #SSM 47380

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10143103

Date Of Bulletin

20180622

Failing Component Name

350000 EQUIPMENT

Description

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so


Technical Service Bulletin #SSM 47380

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10143103

Date Of Bulletin

20180622

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so


Technical Service Bulletin #SSM 47379

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10143102

Date Of Bulletin

20180622

Failing Component Name

350000 EQUIPMENT

Description

Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #SSM 47379

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10143102

Date Of Bulletin

20180622

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve


Technical Service Bulletin #TSB 18-2328

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10148717

Date Of Bulletin

20181031

Failing Component Name

100000 POWER TRAIN

Description

Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i


Technical Service Bulletin #SSM 47425

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10144214

Date Of Bulletin

20180720

Failing Component Name

350000 EQUIPMENT

Description

Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0


Technical Service Bulletin #SSM 47425

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10144214

Date Of Bulletin

20180720

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0


Technical Service Bulletin #SSM 47428

This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE

NHTSA #10144217

Date Of Bulletin

20180720

Failing Component Name

356000 EQUIPMENT ADAPTIVE

Description

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us


Technical Service Bulletin #SSM 47428

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10144217

Date Of Bulletin

20180720

Failing Component Name

350000 EQUIPMENT

Description

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us


Technical Service Bulletin #SSM 47428

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10144217

Date Of Bulletin

20180720

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us


Technical Service Bulletin #SSM 47790

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)

NHTSA #10156874

Date Of Bulletin

20190206

Failing Component Name

060000 ENGINE (PWS)

Description

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01


Technical Service Bulletin #SSM 47790

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10156874

Date Of Bulletin

20190206

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01


Technical Service Bulletin #SSM 47649

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10152468

Date Of Bulletin

20181106

Failing Component Name

350000 EQUIPMENT

Description

2013  2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M


Technical Service Bulletin #SSM 47649

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10152468

Date Of Bulletin

20181106

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

2013  2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M


Technical Service Bulletin #SSM 47748

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10153968

Date Of Bulletin

20190117

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp do


Technical Service Bulletin #SSM 47749

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10153969

Date Of Bulletin

20190117

Failing Component Name

350000 EQUIPMENT

Description

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford


Technical Service Bulletin #SSM 47790

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10155562

Date Of Bulletin

20190206

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01


Technical Service Bulletin #SSM 47875

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10156594

Date Of Bulletin

20190318

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module


Technical Service Bulletin #SSM 47703

This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA #10153944

Date Of Bulletin

20181210

Failing Component Name

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Description

Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen


Technical Service Bulletin #SSM 47703

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10153944

Date Of Bulletin

20181210

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen


Technical Service Bulletin #SSM 47538

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10149770

Date Of Bulletin

20180921

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however


Technical Service Bulletin #TSB 18-2361

This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT

NHTSA #10153931

Date Of Bulletin

20181204

Failing Component Name

350000 EQUIPMENT

Description

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose


Technical Service Bulletin #TSB 18-2361

This 2016 FORD C-MAX Technical Service Bulletin affects the 220000 SEATS

NHTSA #10153931

Date Of Bulletin

20181204

Failing Component Name

220000 SEATS

Description

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose


Technical Service Bulletin #TSB 18-2282

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10149751

Date Of Bulletin

20180918

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.


Technical Service Bulletin #SSM 47765

This 2016 FORD C-MAX Technical Service Bulletin affects the 070000 FUEL SYSTEM, GASOLINE

NHTSA #10153975

Date Of Bulletin

20190124

Failing Component Name

070000 FUEL SYSTEM, GASOLINE

Description

Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the


Technical Service Bulletin #SSM 47976

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10160931

Date Of Bulletin

20190510

Failing Component Name

100000 POWER TRAIN

Description

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran


Technical Service Bulletin #SSM 48123

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10164497

Date Of Bulletin

20190807

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a


Technical Service Bulletin #SSM 48053

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10162087

Date Of Bulletin

20190624

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S


Technical Service Bulletin #SSM 47850

This 2016 FORD C-MAX Technical Service Bulletin affects the 353600 EQUIPMENT:AIR CONDITIONER

NHTSA #10159489

Date Of Bulletin

20190426

Failing Component Name

353600 EQUIPMENT:AIR CONDITIONER

Description

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr


Technical Service Bulletin #SSM 47850

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10159489

Date Of Bulletin

20190426

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr


Technical Service Bulletin #SSM 48130

This 2016 FORD C-MAX Technical Service Bulletin affects the 132000 VISIBILITY:GLASS, SIDE/REAR

NHTSA #10164508

Date Of Bulletin

20190809

Failing Component Name

132000 VISIBILITY:GLASS, SIDE/REAR

Description

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid


Technical Service Bulletin #SSM 48130

This 2016 FORD C-MAX Technical Service Bulletin affects the 130000 VISIBILITY

NHTSA #10164508

Date Of Bulletin

20190809

Failing Component Name

130000 VISIBILITY

Description

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid


Technical Service Bulletin #TSB 19-2207

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10162068

Date Of Bulletin

20190628

Failing Component Name

100000 POWER TRAIN

Description

Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th


Technical Service Bulletin #TSB 19-2207

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING

NHTSA #10162068

Date Of Bulletin

20190628

Failing Component Name

060000 ENGINE AND ENGINE COOLING

Description

Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th


Technical Service Bulletin #SSM 48619

This 2016 FORD C-MAX Technical Service Bulletin affects the 980000 UNKNOWN OR OTHER

NHTSA #10172972

Date Of Bulletin

20200309

Failing Component Name

980000 UNKNOWN OR OTHER

Description

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active


Technical Service Bulletin #SSM 48619

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10172972

Date Of Bulletin

20200309

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active


Technical Service Bulletin #SSM 48598

This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA #10171962

Date Of Bulletin

20200228

Failing Component Name

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Description

2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic


Technical Service Bulletin #SSM 48598

This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING

NHTSA #10171962

Date Of Bulletin

20200228

Failing Component Name

060000 ENGINE AND ENGINE COOLING

Description

2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic


Technical Service Bulletin #SSM 48423

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10169986

Date Of Bulletin

20191220

Failing Component Name

100000 POWER TRAIN

Description

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t


Technical Service Bulletin #TSB 19-2391

This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN

NHTSA #10170901

Date Of Bulletin

20200110

Failing Component Name

100000 POWER TRAIN

Description

Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i


Technical Service Bulletin #SSM 48340

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10168810

Date Of Bulletin

20191121

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the


Technical Service Bulletin #SSM 48858

This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM

NHTSA #10176123

Date Of Bulletin

20200529

Failing Component Name

110000 ELECTRICAL SYSTEM

Description

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil


Technical Service Bulletin #TSB 20-2171

This 2016 FORD C-MAX Technical Service Bulletin affects the 220000 SEATS

NHTSA #10175895

Date Of Bulletin

20200518

Failing Component Name

220000 SEATS

Description

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may


Technical Service Bulletin #TSB 20-2171

This 2016 FORD C-MAX Technical Service Bulletin affects the 161100 STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

NHTSA #10175895

Date Of Bulletin

20200518

Failing Component Name

161100 STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

Description

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may


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