Recalls For 2023 VOLKSWAGEN ARTEON
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Recall #1 Issued: 2025 02 12 - Camp #20250212
This 2023 VOLKSWAGEN ARTEON recall affects the BACK OVER PREVENTION:SOFTWARE Manufactured by Volkswagen Group of America, Inc.
Description Of Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Conseqence Of Defect
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Corrective Action
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024. Interim notification letters were mailed to Volkswagen owners April 10, 2025. Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
Recall #2 Issued: 2025 02 12 - Camp #20250212
This 2023 VOLKSWAGEN ARTEON recall affects the BACK OVER PREVENTION:SOFTWARE Manufactured by Volkswagen Group of America, Inc.
Description Of Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Conseqence Of Defect
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Corrective Action
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024. Interim notification letters were mailed to Volkswagen owners April 10, 2025. Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
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