Recalls For 2019 RAM PROMASTER
CALL TODAY 888-395-3666 to find out if you are eligible for a California Lemon Law refund, or complete the free case review form above, if you are having problems with your 2019 RAM PROMASTER.
Recall #1 Issued: 2019 04 29 - Camp #20190429
This 2019 RAM PROMASTER recall affects the SEATS Manufactured by New England Wheels from 2007-08-01 through 2019-03-29
Description Of Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Conseqence Of Defect
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall #2 Issued: 2020 01 23 - Camp #20200123
This 2019 RAM PROMASTER recall affects the POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Manufactured by Chrysler (FCA US LLC)
Description Of Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Conseqence Of Defect
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall #3 Issued: 2020 04 20 - Camp #20200420
This 2019 RAM PROMASTER recall affects the SEAT BELTS:FRONT:RETRACTOR Manufactured by TransitWorks
Description Of Defect
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Conseqence Of Defect
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall #4 Issued: 2020 05 05 - Camp #20200505
This 2019 RAM PROMASTER recall affects the SEAT BELTS:FRONT:RETRACTOR Manufactured by National Van Builders, Inc.
Description Of Defect
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Conseqence Of Defect
An unsecured occupant has an increased risk of injury in the event of a crash.
Corrective Action
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall #5 Issued: 2020 10 15 - Camp #20201015
This 2019 RAM PROMASTER recall affects the POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Manufactured by Prime-Time Specialty Vehicles
Description Of Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Conseqence Of Defect
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Corrective Action
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall #6 Issued: 2023 04 27 - Camp #20230427
This 2019 RAM PROMASTER recall affects the POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL Manufactured by Chrysler (FCA US, LLC)
Description Of Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Conseqence Of Defect
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Corrective Action
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall #7 Issued: 2025 08 26 - Camp #20250826
This 2019 RAM PROMASTER recall affects the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Manufactured by Chrysler (FCA US, LLC)
Description Of Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Conseqence Of Defect
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Corrective Action
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Additional Notes
Do you live in California, and think you might have a lemon?
Tell us about your vehicle by filling out the short form at the top of this page, or call 1-888-395-3666 for a free case review with a California Lemon Law attorney.
