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2017 INFINITI QX60 HYBRID Recall - California Lemon Law

Recalls For 2017 INFINITI QX60 HYBRID

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Recall #1 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #2 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #3 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #4 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #5 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #6 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the HYBRID PROPULSION SYSTEM Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #7 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #8 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #9 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #10 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #11 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #12 Issued: 2021 10 04 - Camp #20211004

This 2017 INFINITI QX60 HYBRID recall affects the ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE Manufactured by Nissan North America, Inc.

Description Of Defect

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Conseqence Of Defect

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the HPCM software, free of charge. Interim owner notification letters explaining the safety defect were mailed December 3, 2021. Owners will receive a second notice when the remedy becomes available in March 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.



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