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2020 CHEVROLET 5500HD Recall - California Lemon Law

Recalls For 2020 CHEVROLET 5500HD

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Recall #1 Issued: 2019 11 20 - Camp #20191120

This 2020 CHEVROLET 5500HD recall affects the WHEELS:LUGS/NUTS/BOLTS Manufactured by Isuzu Technical Center of America, Inc. from 2018-10-26 through 2019-06-04

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Conseqence Of Defect

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #2 Issued: 2020 01 17 - Camp #20200117

This 2020 CHEVROLET 5500HD recall affects the SEAT BELTS:FRONT:WEBBING Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Conseqence Of Defect

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Corrective Action

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #3 Issued: 2020 05 29 - Camp #20200529

This 2020 CHEVROLET 5500HD recall affects the SERVICE BRAKES, HYDRAULIC Manufactured by General Motors LLC

Description Of Defect

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."

Conseqence Of Defect

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Corrective Action

GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #4 Issued: 2020 05 29 - Camp #20200529

This 2020 CHEVROLET 5500HD recall affects the SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Manufactured by General Motors LLC

Description Of Defect

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."

Conseqence Of Defect

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Corrective Action

GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #5 Issued: 2020 05 29 - Camp #20200529

This 2020 CHEVROLET 5500HD recall affects the SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Manufactured by General Motors LLC

Description Of Defect

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."

Conseqence Of Defect

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Corrective Action

GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #6 Issued: 2020 05 29 - Camp #20200529

This 2020 CHEVROLET 5500HD recall affects the ELECTRICAL SYSTEM:SOFTWARE Manufactured by General Motors LLC

Description Of Defect

General Motors is recalling certain 2019-2020 Chevrolet 4500HD, 5500HD, and 6500HD Medium Duty trucks. If the vehicle's body control module (BCM) loses communication with the vehicle's electronic brake control module (EBCM), the EBCM software programming may not illuminate the vehicle's ABS malfunction indicator light (MIL). As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) Number 105, "Hydraulic and Electric Brake Systems."

Conseqence Of Defect

If a driver is unaware that the ABS system is malfunctioning, there may be an increased risk of a crash.

Corrective Action

GM will notify owners, and dealers will update the software calibration for the body control module (BCM). The recall began June 29, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202305070.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #7 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #8 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #9 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #10 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #11 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #12 Issued: 2021 03 19 - Camp #20210319

This 2020 CHEVROLET 5500HD recall affects the SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE Manufactured by Isuzu Technical Center of America, Inc.

Description Of Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Conseqence Of Defect

The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Corrective Action

Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.



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