Daimler AG will be asking owners of some 2015 Mercedes-Benz C300 and C400 sedans to return their vehicles to a Mercedes approved repair facility to have the steering system inspected for a manufacturing error that could result in loss of steering control. According to reports filed with the NHTSA, an improper assembly procedure could result in the steering coupling interlock mechanism not being locked in place. The sliding shaft could become disengaged from the coupling as the result of vibrations, steering thrust, or load feedback from the road surface. If the shaft becomes disengaged the driver may experience noises, steering backlash, and/or loss of steering control. Continue reading

A month after purchasing a new 2010 Mercedes-Benz C300W, a California resident started experiencing problems with the temperature control and A/C system in her vehicle. Upon contacting the Law Offices of Delsack & Associates, P.C., she had already given Mercedes five (5) opportunities to repair the problems, but the issues still remained. After a short consultation with one of our lemon law attorney’s, she retained our services to represent her in her demand to have the vehicle repurchased by the manufacturer. Continue reading

Certain 2008-2011 Mercedes-Benz C-Class vehicles could experience taillight failure as a result of an electrical problem with the tail light ground pin connector. The automobile manufacturer and the NHTSA launched an investigation into the lighting problem in August 2013 after receiving twenty one complaints from customers who say they experienced a loss of one or more rear lamp assemblies and experienced melted connectors that resulted in smoke and fires in the trunk. Continue reading

We recently represented a client living in Livermore, CA, regarding his 2012 Mercedes Benz C250w. Nine months ago the car started leaking oil. He had given the Mercedes-Benz authorized dealership at least four opportunities to make the necessary repairs. In total the vehicle was in the dealer’s shop for more than 45 days and the oil leak still was not fixed! Continue reading

A limited number to Mercedes Benz SL-Class vehicles manufactured between January 16, 2013 to April 30, 2013 may be equipped with an Occupant Classification System (OCS) that does not detect a passenger or child seat in the passenger position. Mercedes will be asking owner to bring their vehicles in to have the passenger side seat cushion and the OCS system replaced. The NHTSA Campaign Number is 13V-542. Continue reading

The National Highway Traffic Safety Administration (NHTSA) is investigating certain 2008-2009 Mercecdes Benz C-Class vehicles after receiving 21 complaints from owners who say they experienced a loss of one or more rear lamp assemblies as well as overheated electrical connector that resulted in melting connectors, smoke, and fires from the rear lamp connector in the trunk. Continue reading