Category Archives: GMC

GM 2nd Quarter Sales Increase 40 Percent

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General Motors Co. (NYSE: GM) announced it sold 688,236 vehicles in the U.S. in the second quarter of 2021 – an increase of 40 percent compared to a year ago – in a unique market bolstered by strong customer demand, but constrained by low inventories resulting from the global semiconductor shortage.

“The U.S. economy is accelerating, consumer spending is robust and jobs are plentiful,” said Elaine Buckberg, GM chief economist. “Consumer demand for vehicles is also strong, but constrained by very tight inventories. We expect continued high demand in the second half of this year and into 2022.”

“The agility and creativity of our supply chain, purchasing, engineering and manufacturing teams, in collaboration with our suppliers and dealers, have helped us continue to satisfy customers and gain market share in some of the highest demand segments of the market,” said Kurt McNeil, U.S. vice president, Sales Operations.

GM is well positioned in 2021 to lead the industry in full-size and mid-size pickup sales for the seventh consecutive year. During the quarter, GM earned 40.6 percent of the retail market for full-size pickups, up 4.5 percentage points year over year (J.D. Power PIN), with more than 237,000 Chevrolet Silverados and GMC Sierras sold in the quarter.

The company is taking steps to meet customers’ future needs, especially in capacity-constrained segments:

GM announced that production of HD pickups will increase by about 1,000 trucks per month beginning in mid-July as a result of production line efficiencies delivered by the team at Flint Assembly in Michigan.
Also, GM will return full-size pickup production to Oshawa Assembly in Canada at the end of 2021.
Shipments of Chevrolet Colorado and GMC Canyon mid-size pickups built at Wentzville Assembly in Missouri increase by about 30,000 total units from mid-May through early July as the team completes dynamic vehicle testing on units held at the plant due to semiconductor supply disruptions.

GM ended the quarter with 211,974 units in inventory, down from 334,628 at the end of the first quarter.

  • Chevrolet Bolt EV delivers record second-quarter and first-half deliveries.
  • Buick sales rise 86 percent on strong demand for new Encore GX, redesigned Envision, and Enclave, creating the brand’s best quarter in more than 15 years.
  • GMC records best second quarter and best first half since 2005 driven by Yukon and Yukon XL.
  • Chevrolet Silverado and GMC Sierra sales up a combined 36 percent, with light-duty models posting strong segment share gains.
  • Cadillac’s second quarter retail sales were its best since 2015.

Click Here to read the full report.

2021 Cadillac, Chevrolet And GMC Trucks Steering Warning Indicator

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General Motors has decided that a problem affecting vehicle steering exists in certain 2021 Cadillac, Chevrolet and GMC trucks. GM opened an investigation into the condition after receiving a field report of loss of power steering assist in a 2021 GMC Yukon.

According to the defect report, diagnostic trouble code (DTC) data obtained from the vehicle indicated that the power steering system may contain a software error that causes loss of power steering assist at startup or while driving. Vehicle testing demonstrated that manual steering remained available without power assist, but increased steering effort was required, particularly at lower speeds. In most cases, the malfunction indicator light will display on the instrument panel and a warning chime will sound. The condition is typically self-corrected at the next ignition cycle.

Vehicles Affected Include
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM will update the software in the vehicles’ power steering module. Owners will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may schedule to have the updates performed at a GM dealer. A certain number of vehicles that were part of GM’s captured test fleet will require replacement of the steering gear motor kit in order to receive the updated software.

GM’s number for this recall is N212333900 and the NHTSA campaign number is 21V-455.

2018 Cadillac Escalade Manufacturer Buyback Of Lemon Vehicle

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Our client bought a 2018 Cadillac Escalade and was very happy.

His first visit was on December 13, 2018 to the authorized Cadillac dealership because the airbag light came on.

He was back at the dealership 3 months later on March 12th because the airbag light was on again.

He had to bring his Escalade back in on May 30th because the airbag light was on again for a third time. The check engine light was on, too. And the A/C was blowing hot from the left side even though the temperature was set to full cold.

Our client was frustrated with the dealership not being able to fix the problem. It was at this point that a friend told him about the California Lemon Law and he called our office and spoke with Lemon Law Attorney, Barry L. Edzant to find out if his vehicle might be a lemon. He sent some documents to our office for Barry to review. Shortly thereafter he signed up with our firm and a demand letter was sent to General Motors Corporation.

GMC decided to repurchase our clients defective vehicle. The manufacturer reimbursed our client for his down payment, all payments made so far, his registration, paid off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid attorney fees.

Having problems with your vehicle and think you may be driving a lemon? Please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation.

Airbag Warning Light May Not Illuminate In GM Vehicles

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General Motors has decided that a defect relating to vehicle safety exists in certain 2021 model year Buick, Cadillac, Chevrolet and GMC vehicles.

In April 2021, a Problem Resolution and Tracking System (PRTS) issue was opened following validation testing for a future model year vehicles, where it was noted some conditions in which loss of communication with the sensing diagnostic module (SDM) did not illuminate the airbag malfunction indicator lamp. GM opened an investigation in May 2021. A review of field data showed 19 warranty claims possibly linked to this condition.

According to the defect report, a software problem exists in some of these vehicles which would cause a SDM communications fault to illuminate the airbag malfunction indicator lamp, but only on alternating ignition cycles. As a result, an SDM communications fault would not consistently illuminate the airbag light on every ignition cycle to indicate a problem to the driver.

A driver might not be warned of an SDM loss of communication fault which might indicate a problem with airbag deployment. If airbags do not deploy appropriately in a crash, there is an increased risk of injury.

Description of the Cause : The Communications Gateway Module, also referred to as the serial data gateway module, software does not correctly store data indicating loss of communication with the SDM.

Vehicles Affected Include
2021 Buick Envision
2021 Cadillac CT4
2021 Cadillac CT5
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Corvette
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will correct the problem by updating the software for the communications gateway module. Owner notification letters are expected to be mailed in July 2021. GM’s number for this recall is N212338110 and the NHTSA campaign number is 21V-421.

Unsecured Side Curtain Air Bags Found In GM Vehicles

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General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

GM Airbags Investigated

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The Office of Defects Investigation (ODI) have opened an investigation into certain 2020-2021 Cadillac, Chevrolet, and GMC vehicles because of a problem affecting the airbag system. The ODI have received fifteen complaints from consumers who say that the air bag system in their GM vehicle malfunctioned. Nine complaints allege the illumination of an air bag malfunction indicator (MIL) and six crash incidents had significant frontal collision damage but the driver frontal air bags failed to deploy. All the complaints received involve either GM vehicles covered by GM Technical Service Bulletin (TSB) 21-NA-005 or CT4, CT5 and XT4 vehicles.

The TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also cites rust particles in the connection terminal interface of the driver air bag inflator as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the driver airbag during a frontal collision and increased risk of injury to the driver.

ODI is opening this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

Vehicles Affected Include
2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

2015 GMC Yukon Lemon Law Vehicle Buyback

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Our client bought a new 2015 GMC Yukon and initially was very happy with the vehicle.

He first brought his vehicle to the GMC dealership on May 17, 2017 because the vehicle had to be jump started and they replaced the battery. There was also a popping noise coming from the steering wheel when he would make turns.

The Yukon was back at the dealership 2 days later because the check engine light was on with the code P0430.

In November our client brought it in because the driver side taillight was not working.

On December 14th it was back at the GMC authorized dealership because the check engine light was on again. The vehicle was also displaying a message that said “service traction control”. Also when he would use the A/C, it would not blow cold air.

He requested that the front brakes be replaced on March 30th. He also noticed a clicking from the steering wheel and reported that to the service representative.

The Yukon was back at the dealership on May 18 because when turning the wheel there was a popping sound.

His final visit to the dealership was October 23 due to the fact that when turning the wheel there was still a popping sound.

He had heard about the lemon law and decided to contact our office to find out what his rights were under the California lemon law. He spoke with Barry L. Edzant, a California Lemon Law Attorney with over 32 years of experience. He was able to answer our clients questions and requested that the client send us some documents to review. Barry called back our client and explained what he would be entitled to be reimbursed under the California lemon law. He signed up with our firm and a demand letter was sent to General Motors Corporation immediately.

The client was thrilled because Mr. Edzant was able to get GMC to buy back the vehicle which included reimbursement for the down payment, all payments made to date and the payoff of the loan. GMC was entitled to subtract a mileage deduction allowed under the lemon law. They also paid for the registration and all attorney fees.

If you’re having problems with your vehicle and dealership doesn’t seem to be able to fix it, you may be driving a lemon.
Please contact our office at 888-395-3666 to find out if your vehicle may be a lemon. Mr. Edzant handles lemon law cases for the entire state of California.

2017 GMC Acadia California Lemon Law Buyback

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After trying unsuccessfully 6 times to have her defective 2017 GMC Acadia repaired, our client called our office for advice and to retain our law firm.

She first brought the vehicle in on June 28, 2018 because she heard grinding noises at low speeds. She also was driving the Acadia out of the driveway one day when the vehicle lost all power and stalled out.

Her next visit was on July 7th and she brought it in due to the fact that when driving at low speeds (5-10 mph) the vehicle would come to a complete stop and then an alert message would come up telling her to release the parking brake button.

A couple of weeks later on the 23rd she was back at the GMC dealership because when driving at low speeds (10-15 mph) the vehicle would lose all power with the engine staying on but they vehicle could not accelerate. The service parking brake light would come on also.

On January 11, 2019 she brought the GMC Acadia back for repairs because the seatbelt would not extend or retract.

The vehicle was brought back to the dealership to install engine oil cleaner to clean and start breaking down the piston ring carbon build up.

He last visit was on May 2, 2019 because the steering wheel horn was very difficult to honk. She also mentioned to the service advisor that while driving at low speeds her Acadia would stop without her braking.

Our office sent General Motors Corporation a demand letter to repurchase her defective under the California Lemon Law. GMC agreed to repurchase her 2017 GMC Acadia, pay off the balance, reimburse our client for the down payment, monthly payments, less a mileage fee allowed under the California Lemon Law. They also paid all attorney fees. Our client couldn’t have been happier.

If you have questions about the California Lemon Law or think your vehicle may be a lemon, contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666 for a free consultation.