Category Archives: Chevrolet

News about Chevrolet automobile manufacturer. News about Chevrolet recalls, technical service bulletins (TSB), and problems regarding Chevrolet vehicles.

Chevy Volt Software Glitch Stalls Engines

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General Motors (GM) has announced a customer satisfaction campaign affecting approximately four thousand 2013 Chevrolet Volt electric cars. A software glitch in the delayed charging function could cause the vehicle to unexpectedly stall. Drivers will still have steering and brakes, but in order to restart the engine, they must stop the vehicle, turn it off, and wait five minutes before restarting.

According to GM spokeswoman, Michelle Malcho, the glitch only affects the small number of owners that have used the delayed charging option. All drivers are recommended to switch to immediate instead of delayed time charging until the problem can be fixed. GM has already sent letters by Federal Express explaining to customers that the repair requires the vehicle’s control system software to be re-flashed. The repair is expected to take less than an hour.

Chevy Sonic Turn Signal Malfunction

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General Motors (GM) is warning customer’s of certain 2013 Chevrolet Sonic vehicles about a problem that could leave drivers unaware that their turn signals are not functioning. When a turn signal lamp fails to operate, the Body Control Module (BCM) is suppose to detect the condition and warn the driver of the problem. A programing error in the BCM system may fail to warn the driver and if the problem goes unfixed, other drivers will not know that the vehicle is turning. This could increase the risk of an accident. Owners wanting more information can contact the Chevrolet owner center at 1-866-694-6546.

GM Fuel Leak Problem

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GM has announced that they will be recalling over 40,000 vehicles sold in warm weather states because these vehicles have plastic parts connected to the fuel pump which could crack and leak. Fuel leakage in the presence of an ignition source could result in a fire.

GM says there have been no reports of fires or injuries related to the defect. The company began investigating the issue in 2011 after a dealer reported fuel leaks from some vehicles. Warranty data indicates that the problem is more common in vehicles registered in warm weather states. The vehicles affected by this problem include:

Owners wanting more information about the problem can contact General Motors at 1-800-521-7300.

GM Vehicles Could Unexpectedly Roll Away

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General Motors (GM) will be contacting owners of certain Chevrolet, Pontiac, and Saturn models equipped with four speed automatic transmissions, about a problem that could lead to the vehicles unexpectedly rolling away. According to GM, the tabs on the transmission shift cable end could fracture and separate, leaving the driver with inaccurate shift lever readings. The driver may be able to put the vehicle in park and remove the key, but the vehicle is not actually in park. The vehicle may not start and could roll away unexpectedly. GM will be notifying owners as soon as a recall schedule has been decided and dealerships will install a retainer over the cable end or replace the shift cable as necessary. Owners wanting more information on the problem can contact GM at 1-800-521-7300. The vehicles involved in the recall include:

GM Issues Service Campaign For OnStar Vehicles

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General Motors (GM) has asked dealerships to stop selling approximately sixty thousand 2012 and 2013 vehicles because of a software problem with the OnStar communication system. According to GM spokesman, Alan Adler, the problem was discovered during rear end crash testing where the airbags are not suppose to deploy. The “sensing diagnostic module,” still senses when to inflate airbags, but when the airbags are not suppose to inflate, certain models may not always receive a call from an OnStar operator to check to see if the occupants are injured. The problem does not require a recall and GM has already repaired many vehicles through a remote upgrade. Owners with vehicles that cannot be repaired remotely will be notified through a GM customer service campaign and will be asked to bring their vehicles to the nearest dealership to have the problem fixed. The vehicles involved in the service campaign include:

  • 2013 Buick Verano
  • 2013 Cadillac ATS
  • 2012 Cadillac SRX
  • 2013 Cadillac XTS
  • 2013 Chevrolet Cruze
  • 2013 Chevrolet Equinox
  • 2013 Chevrolet Volt
  • 2013 GMC Terrain

Chevy Sonic Windshield Washer Problem

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General Motors (GM) is warning drivers of certain 2012 Chevrolet Sonic vehicles manufactured between May 2011- February 2012, that their vehicles may not conform to Federal Motor Vehicle Safety Standard for the windshield wiping and washing systems. According to GM, the washer hose could separate from the washer fluid reservoir making it impossible for the driver to clean the windshield while driving. A buildup of dirt could eventually obstruct the drivers vision increasing the chance of an accident. GM will be sending out notices to Sonic owners asking them to take their vehicles in to their Chevrolet dealership to have the hose secured to prevent separation. Owners wanting more information about the problem can contact the Chevrolet owner center at 1-866-694-6546.

GM And Isuzu SUV Potential Door Fires

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General Motors (GM) and Isuzu will be alerting drivers of certain 2006-2007 sport utility vehicles (SUV) of a problem that could result in a fire starting inside the driver’s side door. The problem is being blamed on contaminants getting into the door and causing corrosion and a short circuit in the power door lock and power window switches. Drivers noticing a burning odor or the power door locks and power windows functioning intermittently or stop working completely, are asked to take their vehicles to the nearest dealership immediately. The problem affects certain GM and Isuzu vehicles originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The vehicles included in the recall are:

For more information about the problem:

  • Buick owners may contact the Buick owner center at 1-800-521-7300
  • Chevrolet owners may contact the Chevrolet owner center at 1-866-694-6546
  • GMC owners may contact the GMC owner center at 1-866-996-9463
  • Isuzu cowners may contact the Isuzu owner center at 1-800-255-6727
  • SAAB owners may contact the SAAB owner center at 1-855-880-0808

California Lemon Law Chevy Traverse Buyback

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One of our clients had recently purchased a 2010 Chevrolet Traverse which developed several issues related to the rack and pinion steering, headlamps, and climate control system. The vehicle also started leaking oil. The dealer tried unsuccessfully to repair these concerns on at least nine (9) separate occasions totaling 56 days out of service. After many weeks of frustration and inconvenience, paying for insurance, and being without his car the client researched the California lemon law on the internet, and contacted us to ask us to help him get rid of the vehicle and have it repurchased by the manufacturer.

We sent a demand to the manufacturer based on the vehicle qualifying as a lemon under the California lemon law statute and within several weeks were able to negotiate a full repurchase of the vehicle. Our client was able to recover his down payment and almost two years of monthly payments, plus get the manufacturer to pay off the balance of his loan.

If you think you’re driving a new or used car which started having substantial problems while still under the manufacturer’s new car warranty, you should contact the Law Offices of Delsack & Assoc., P.C. at 888-395-3666 or go to calemonlaw.com to determine whether we can help you get rid of your car and get your money back.