Here are the technical service bulletins we have for the 2016 FORD C-MAX. If you have any questions, do not hesitate to Contact Us:
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20170120
110000 ELECTRICAL SYSTEM
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES BUILT ON OR AFTER 11-MAY-2016 MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST LEVEL USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.0
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160701
350000 EQUIPMENT
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160701
110000 ELECTRICAL SYSTEM
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20161222
350000 EQUIPMENT
SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY A
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20160606
118000 ELECTRICAL SYSTEM: SOFTWARE
2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160606
350000 EQUIPMENT
2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)
20161010
060000 ENGINE (PWS)
SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20161102
118000 ELECTRICAL SYSTEM: SOFTWARE
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE
This 2016 FORD C-MAX Technical Service Bulletin affects the 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE
20161111
162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK
This 2016 FORD C-MAX Technical Service Bulletin affects the 010000 STEERING
20161117
010000 STEERING
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY
20170323
111000 ELECTRICAL SYSTEM:BATTERY
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN T
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20160513
118000 ELECTRICAL SYSTEM: SOFTWARE
SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160727
110000 ELECTRICAL SYSTEM
SOME 2017 FUSION PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) BUILT ON 5/9/2016 AND THROUGH 6/14/2016 AND 2016 C-MAX PHEV VEHICLES BUILT ON 4/27/2016 AND THROUGH 6/14/2016 MAY EXHIBIT A NO-START CONDITION, ILLUMINATED MALFUNCTION INDICATOR LAMP (
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160701
350000 EQUIPMENT
SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160701
110000 ELECTRICAL SYSTEM
SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NO
This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
20160701
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160701
110000 ELECTRICAL SYSTEM
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160803
110000 ELECTRICAL SYSTEM
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160826
110000 ELECTRICAL SYSTEM
SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE
This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
20160830
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20160830
100000 POWER TRAIN
CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.
This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20170314
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER W
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)
20170110
060000 ENGINE (PWS)
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL
This 2016 FORD C-MAX Technical Service Bulletin affects the 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
20161026
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20161205
350000 EQUIPMENT
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20161214
350000 EQUIPMENT
CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160505
350000 EQUIPMENT
REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
20160505
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20160509
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SYNC 3 ACCESSORY PROTOCOL INTERFACE MODULE (APIM) DTCS U3000 OR B108E OR U1A00
This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY
20170130
111000 ELECTRICAL SYSTEM:BATTERY
SOME 2016 FOCUS BATTERY ELECTRIC VEHICLE (BEV) AND C-MAX ENERGI PLUG-IN HYBRID VEHICLES (PHEV) EQUIPPED WITH SYNC3 MAY BE UNABLE TO CHANGE THE SETTINGS FOR THE CHARGE PORT LIGHT RING UNDER VEHICLE SETTINGS FUNCTION. THIS MAY BE DUE TO THE G
This 2016 FORD C-MAX Technical Service Bulletin affects the 102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
20170202
102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME
This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY
20170208
111000 ELECTRICAL SYSTEM:BATTERY
SOME 2016 C-MAX ENERGI/FOCUS ELECTRIC AND 2016-2017 FUSION ENERGI VEHICLES BUILT ON OR BEFORE 10-JUL-2016, MAY EXHIBIT A 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEM
This 2016 FORD C-MAX Technical Service Bulletin affects the 030000 BRAKES (PWS)
20170110
030000 BRAKES (PWS)
SOME 2016-2017 FOCUS AND C-MAX VEHICLES BUILT ON OR AFTER 1-AUG-2016 MAY EXHIBIT A GROWL OR RUBBING NOISE FROM THE WHEEL ASSEMBLY AFTER PRE-DELIVERY INSPECTION HAS BEEN PERFORMED TO REMOVE THE BRAKE ROTOR COVERS. THIS MAY BE DUE TO THE BRAK
This 2016 FORD C-MAX Technical Service Bulletin affects the 111000 ELECTRICAL SYSTEM:BATTERY
20170111
111000 ELECTRICAL SYSTEM:BATTERY
THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT IND
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20170426
353000 EQUIPMENT:ELECTRICAL
Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160902
110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING
20160902
060000 ENGINE AND ENGINE COOLING
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest
This 2016 FORD C-MAX Technical Service Bulletin affects the 030000 BRAKES (PWS)
20160905
030000 BRAKES (PWS)
Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake calip
This 2016 FORD C-MAX Technical Service Bulletin affects the 200000 WHEELS
20160905
200000 WHEELS
Some 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake calip
This 2016 FORD C-MAX Technical Service Bulletin affects the 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
20170413
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20170413
100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gea
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20161028
118000 ELECTRICAL SYSTEM: SOFTWARE
SOME 2016 C-MAX BUILT ON 1-MAY-2016 AND THROUGH 6-SEP-2016, MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. THIS MAY BE DUE TO A CHANGE IN THE BODY CONTROL MODULE (BCM) SOFTWARE. REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS REL
This 2016 FORD C-MAX Technical Service Bulletin affects the 106000 POWER TRAIN:AXLE ASSEMBLY
20160929
106000 POWER TRAIN:AXLE ASSEMBLY
2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The differe
This 2016 FORD C-MAX Technical Service Bulletin affects the 151300 SEAT BELTS:FRONT:RETRACTOR
20160930
151300 SEAT BELTS:FRONT:RETRACTOR
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
This 2016 FORD C-MAX Technical Service Bulletin affects the 150000 SEAT BELTS
20160930
150000 SEAT BELTS
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20160909
118000 ELECTRICAL SYSTEM: SOFTWARE
Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module
This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
20160909
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20160919
353000 EQUIPMENT:ELECTRICAL
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160919
110000 ELECTRICAL SYSTEM
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)
20160919
060000 ENGINE (PWS)
Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160919
350000 EQUIPMENT
Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)
20160921
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
20160921
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
20160921
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
20160921
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
20160921
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
20160921
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
20160921
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE
20160921
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
20160921
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
20160921
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
20160921
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER
20160921
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20160921
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER
20160921
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
20160921
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
20160921
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 061000 ENGINE AND ENGINE COOLING:ENGINE
20160921
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING
20160921
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
This 2016 FORD C-MAX Technical Service Bulletin affects the 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
20161005
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOA
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160818
350000 EQUIPMENT
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI
This 2016 FORD C-MAX Technical Service Bulletin affects the 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
20160818
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20160818
110000 ELECTRICAL SYSTEM
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVI
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20160818
350000 EQUIPMENT
SOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20170913
118000 ELECTRICAL SYSTEM: SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver'
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20170921
118000 ELECTRICAL SYSTEM: SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20170928
118000 ELECTRICAL SYSTEM: SOFTWARE
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile
This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE
20170919
356000 EQUIPMENT ADAPTIVE
Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
20171006
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20171006
353000 EQUIPMENT:ELECTRICAL
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20171030
118000 ELECTRICAL SYSTEM: SOFTWARE
Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.
This 2016 FORD C-MAX Technical Service Bulletin affects the 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20171030
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern.
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20171102
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
This 2016 FORD C-MAX Technical Service Bulletin affects the 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
20171102
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20171122
353000 EQUIPMENT:ELECTRICAL
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and
This 2016 FORD C-MAX Technical Service Bulletin affects the 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
20170217
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
SOME 2013-2016 C-MAX ENERGI VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH BATTERY ENERGY CONTROL MODULE (B
This 2016 FORD C-MAX Technical Service Bulletin affects the 160000 STRUCTURE
20171103
160000 STRUCTURE
Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the pro
This 2016 FORD C-MAX Technical Service Bulletin affects the 280000 BACK OVER PREVENTION
20171129
280000 BACK OVER PREVENTION
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
This 2016 FORD C-MAX Technical Service Bulletin affects the 270000 LANE DEPARTURE
20171129
270000 LANE DEPARTURE
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20171129
350000 EQUIPMENT
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20171129
110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
This 2016 FORD C-MAX Technical Service Bulletin affects the 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
20171129
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20171129
110000 ELECTRICAL SYSTEM
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20171129
350000 EQUIPMENT
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20171129
110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai
This 2016 FORD C-MAX Technical Service Bulletin affects the 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20180214
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20180110
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180110
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20180129
118000 ELECTRICAL SYSTEM: SOFTWARE
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20180129
353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180129
350000 EQUIPMENT
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180129
110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20180110
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180305
110000 ELECTRICAL SYSTEM
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 201
This 2016 FORD C-MAX Technical Service Bulletin affects the 117000 DIGITAL INSTRUMENT PANEL
20180305
117000 DIGITAL INSTRUMENT PANEL
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle s
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180315
110000 ELECTRICAL SYSTEM
Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authoriza
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180319
110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180329
110000 ELECTRICAL SYSTEM
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
This 2016 FORD C-MAX Technical Service Bulletin affects the 118000 ELECTRICAL SYSTEM: SOFTWARE
20180404
118000 ELECTRICAL SYSTEM: SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180330
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180802
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
This 2016 FORD C-MAX Technical Service Bulletin affects the 353000 EQUIPMENT:ELECTRICAL
20180129
353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE
20180622
356000 EQUIPMENT ADAPTIVE
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180622
350000 EQUIPMENT
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180622
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180622
350000 EQUIPMENT
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180622
110000 ELECTRICAL SYSTEM
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20181031
100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180720
350000 EQUIPMENT
Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180720
110000 ELECTRICAL SYSTEM
Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0
This 2016 FORD C-MAX Technical Service Bulletin affects the 356000 EQUIPMENT ADAPTIVE
20180720
356000 EQUIPMENT ADAPTIVE
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20180720
350000 EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180720
110000 ELECTRICAL SYSTEM
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE (PWS)
20190206
060000 ENGINE (PWS)
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190206
110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20181106
350000 EQUIPMENT
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20181106
110000 ELECTRICAL SYSTEM
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190117
110000 ELECTRICAL SYSTEM
Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp do
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20190117
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190206
110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190318
110000 ELECTRICAL SYSTEM
Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module
This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20181210
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20181210
110000 ELECTRICAL SYSTEM
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presen
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180921
110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however
This 2016 FORD C-MAX Technical Service Bulletin affects the 350000 EQUIPMENT
20181204
350000 EQUIPMENT
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
This 2016 FORD C-MAX Technical Service Bulletin affects the 220000 SEATS
20181204
220000 SEATS
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20180918
110000 ELECTRICAL SYSTEM
Some 2013-2017 Fusion Energi and C-Max Energi vehicles may exhibit an illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.
This 2016 FORD C-MAX Technical Service Bulletin affects the 070000 FUEL SYSTEM, GASOLINE
20190124
070000 FUEL SYSTEM, GASOLINE
Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20190510
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190807
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190624
110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
This 2016 FORD C-MAX Technical Service Bulletin affects the 353600 EQUIPMENT:AIR CONDITIONER
20190426
353600 EQUIPMENT:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20190426
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
This 2016 FORD C-MAX Technical Service Bulletin affects the 132000 VISIBILITY:GLASS, SIDE/REAR
20190809
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
This 2016 FORD C-MAX Technical Service Bulletin affects the 130000 VISIBILITY
20190809
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20190628
100000 POWER TRAIN
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING
20190628
060000 ENGINE AND ENGINE COOLING
Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of th
This 2016 FORD C-MAX Technical Service Bulletin affects the 980000 UNKNOWN OR OTHER
20200309
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20200309
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
This 2016 FORD C-MAX Technical Service Bulletin affects the 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
20200228
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
This 2016 FORD C-MAX Technical Service Bulletin affects the 060000 ENGINE AND ENGINE COOLING
20200228
060000 ENGINE AND ENGINE COOLING
2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehic
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20191220
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
This 2016 FORD C-MAX Technical Service Bulletin affects the 100000 POWER TRAIN
20200110
100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20191121
110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the
This 2016 FORD C-MAX Technical Service Bulletin affects the 110000 ELECTRICAL SYSTEM
20200529
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
This 2016 FORD C-MAX Technical Service Bulletin affects the 220000 SEATS
20200518
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
This 2016 FORD C-MAX Technical Service Bulletin affects the 161100 STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
20200518
161100 STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may